Super nice workers and super fast service. Had my check engine light on and they cleared it and…read morefixed it in under 15 mins and then didn't even charge me. Would 100% recommend them for any issues you have.

CUSTOMER BEWARE unless you're getting a simple oil change or minor maintenance please look…read moreelsewhere. Manby the name of Colby is one of the managers that i mainly dealt with. The diagnostic process is a rip-off, made me buy new radiator and a bunch of other unnecessary parts totaling over $1000. all i was offered was a free oil change. Came to find out all i needed was a water pump seal for my coolant leak ($5 part). This process was a total nightmare several trips back and forth. I wouldn't wish this in my worst enemy. They'll bleed you dry for as much as they can for unnecessary labor hours and parts. i have proof and receipts. Id rather pay $200 elsewhere for a oil change before i ever bring my vehicle at this establishment again. $1000 down the drain

my granddaughter's car was in there. They charged her $700 just to return it in the same condition…read more take it to a European. Shop because it was something to do with the timing. Another mechanic looked at it read the codes put in a coil solved out to them told who I was what it was about they put me on hold just never to answer my phone call wrote reply about trying to reach out to granddaughter never did all made up. Would never take it to this place.

Had my vehicle towed here when it crawled to a stop while driving it…read more They diagnosed it and realized it was out of their realm of repair, which was the transmission. Now when they called, they told me they figured out what the problem was, without pulling it into the bay - so they didn't even charge me. Any other place would have charged me even if they didn't pull it into the bay and just took minutes out of their day to look at it. Even though transmission work, isn't their bread and butter, their honesty speaks for itself, as well as not trying to nickel-and-dime. They will definitely be my primary spot for mechanical repairs in the future.

Thanm yo Mission Auto for the great customer service! Mechanic Ryan McDonald worked on ny car to…read morereplace a crank shaft sensor, oil change and battery replacement. He was thorough with his work, detailed in explaining the why behind the problem. I can tell he takes pride in his work and making sure things are done correctly. If you are looking for a trusted mechanical shop, go to Mission Auto, and request Ryan McDonald as your mechanic!

Great service. Good people working there. I will definitely take my car again in the futureread more

Every time I have an issue with my car, they go above and beyond. The owner Joe, his son Zack, and…read moretheir mechanics are professional, helpful and fair in their prices. The services are top quality. I will never go anywhere else.

High Quality work at reasonable prices. Professional, timely, and courteous. Appreciate their…read morehonesty when dealing with issues/problems.

I needed an ID/OD Inspection for my vehicle and I came across this business on Yelp so I went this…read moremorning and they accepted a Walk/In! They were so kind and efficient and made my day better! The cost of the inspection was super reasonable so I would recommend going here!

These guys are great. Get you right in, do a fast, quality vehicle inspection, and get you on your…read moreway. Highly recommended!

I've been going to this mechanic for years, and my wife's family has trusted him long before that,…read moreand for good reason. He's the kind of mechanic you hope you find but rarely do. Straightforward, fair, and honest. No games, no upselling, no "mystery problems" suddenly showing up out of nowhere. He explains what's actually going on with your vehicle and fixes it right the first time. Pricing is more than fair, especially considering the quality of work. You leave knowing you weren't taken advantage of, and in today's world, that's worth a lot. Whether it's routine maintenance or something more serious, he takes care of you like family. Hard to find someone this trustworthy in the business, and I won't take my vehicles anywhere else.

Honest is the truth. The guys wont up-sell you on anything unecessary ever. Been using them for my…read morebusiness/personal vehicles since around 2020 with no issues. They're very upfront, honest, and affordable in my opinion. Turn around time is usually pretty good even though they always seem to be very busy. Skip the dealer if you can and go here.

Best service in town! Haven't seen a place yet that'll match their prices either. I've been taking…read moreall of our cars there for service regularly for 3 years now.

First of all, don't look at the reviews on Otto Service website! They only let positive reviews…read morepost! I took my 2016 Acura TLX in for service on 7/17/25. I had service code 1235, which was oil change, transmission service, coolant service, air and cabin filter replacement. They basically gave me the car back with a massive oil leak. I had to take the car back the next day to have it fixed. I have massive amounts of oil all over my driveway and the worst thing is, after they fixed the leak they didn't even refill my oil. I checked after I got home and it doesn't even register on the dipstick. Now I'm going to have to take my car back yet a 3rd time to have oil added. The quality of work at this place is not good!

Great job on my fender repair. Only delays were due to dealing with the insurance company. My car…read morewas clean inside and out when I picked it up. Everyone I dealt with were courteous and helpful. Definitely recommend for any body work needed.

Best garage I've ever been to. Being newer to Kansas City I didn't know where to go and luckily…read more went here first. The people are down to earth and incredibly kind. They're honest and tell you what needs to be done and what can wait (and what you can do at home on your own). Exactly what I'd hope for in a garage and makes you feel at home. I would recommend them to anyone and don't plan on going anywhere else.