Sugars Upholstery made custom banquette cushions and I couldn't be happier with the results. The…read morepiping, zippers, and sizing were all flawless - even better than what I envisioned. Communication throughout the process was excellent. They were responsive, clear about timelines, and easy to work with. They came to measure and pick up / drop off huge cushions. The quality of their work is TOP NOTCH. If you need custom upholstery work, I'd highly recommend Sugars. They clearly take pride in their work and it shows in every detail.

Over-promised, under-delivered. After a month of phone calls…read moreand texts, Alex got the cushions done before the Christmas party. BUT, no piping on cushions, no rubber grip material on bottom of cushions. Both were agreed upon in the contract. He did not return two couch pillows that were supposed to be restuffed. Also, four yards of material appears to be more than enough to make the cushions. We paid $1200 for 8 yards of fabric. We finally got three yards of fabric returned to us. My wife will never use Alex or Sugars Upholstery again because Alex was very hard to get ahold of. Also, he said he could have his expert sew a couple buttons back onto a leather couch. One button was sewn back out of place and the other button he couldn't sew on after pulling it completely off.

We ordered the Wood rail sofa after spending a lot of time comparing options online. I was nervous…read moreabout ordering something custom, but I'm glad I finally did it. The wood base feels very solid and you can tell it's real craftsmanship when you see it up close. The cushions are deep but still supportive. I think it which was important since this is our main couch and we wanted it for weekend lounging. The best thing about it is that it doesn't feel mass-produced. I think it has something to do with the overall proportions and the way the upholstery fits into the frame that makes it feel like it was built specifically for our living room space. It took some time to complete since it's made to order, but we expected it. When it arrived, it completely changed the room. We're very happy with it.

Over due review ! Working with Luis and the West coast modern team was as smooth as can be. I…read moreordered a dresser with custom specifications and they nailed it ! I changed my mind a couple times on the stain and leg design They were very patient with me and Luis kept me updated. Shipping was great the gentlemen carried into my home and took away all the packaging I couldn't be more satisfied with the quality. A true heirloom piece that i will pass on to my children

To be honest this is the worse business and worse customer service I ever got!…read more Sales guys who is telling you nice words and promises and when it comes to reality, there is not even a connection or logic between the two Save your time and find anything else online or in different business

If I could give a negative 100 star I would. I just had the worst experience at this showroom…read more After looking around and selecting several fixtures, The owner told me and my client that we had a "bad vibe" and escorted us out. We did nothing wrong! In fact, we called ahead and made an appointment. We were very respectful and polite. I'm not sure what set him off but he was viscous towards us. I don't recommend visiting this showroom ever.

We recently had a consultation with Chelsea about redesigning our closets. While we ultimately…read moredecided to go for a fully custom overhaul and did not hire Chelsea for the project, our meeting with her was very productive (When we originally reached out, our project scope was a lot smaller). She shared a lot of smart ideas for dealing with our challenging closet spaces and was both knowledgeable and creative. Chelsea was also very respectful of our home and easy to talk to. We enjoyed our consultation and would definitely consider working with her on future projects that are a better fit. Her prices are a great value. We wish we had met her earlier when we were renovating our home, as it would have saved us many nights spent struggling with the design. In the future we know we could turn to her!

We are beyond thrilled with the artistic support and quality we received throughout our process…read morewith Chelsea Harrison Designs. After downsizing a few years ago to a much smaller house closer to the ocean, we worked on major remodeling projects with contractors, architects, and engineers. We were seeking an interior decorator to help us post-construction with the choice of layout, furniture, drapes, decor, and the curating of our global artifact collection without insisting on major structural changes. Chelsea was perfect for this challenge! The major difference was her ability to work with our conservative yet coastal "wannabee" aesthetic and meet our desire to create a multi-purpose room. We had a hodgepodge of furniture and global artifacts from living abroad and traveling and we were very stubborn about giving up on our own ideas. We were very hands on in researching options and that could have been an impediment to any other decorator. We were open to being coached and educated. Chelsea showed us 3D renderings at the beginning of the process to help us visualize her ideas and gave us options regarding colors and price points. The process was iterative and complex for just one long room. We started with a virtual consultation contract which worked well. When we saw how she could make a difference we quickly changed to an in-person contract. What a delightful and patient consultant, Chelsea is! And her professionalism regarding appointments, Zoom calls, input, choices, options, ordering, invoices, and setting boundaries, while remaining attentive, was very appreciated. We could say more, but let me leave these words in closing: we are excited to recommend Chelsea Harrison Designs and look forward to working with her in the future.

Very helpful staff! Clean store; great inventory!…read moreQuality good! No pressure! Where are the customers????? Is this a loss-leader? Business has sadly shifted to online mostly these days.. too much space paid for rent for what!?

Why didn't somebody tell me about Bob's Discount Furniture sooner?! It's so freaking cheap, I love…read moreit! I have been shopping all around for couches and one of the places I visited was Bob's Furniture. I walked in, was happy to be warmly greeted and then left to shop. I checked out all the couches they had to offer, made some notes and then rolled out. Since then, I went to a bunch of other shops but kept coming back to a couch I saw at Bob's. I'm still shocked because I ordered the couch late afternoon on Friday and it was delivered today Tuesday morning. That is the fastest turnaround time ever! Delivery today was fantastic, they brought up the couch & had great communication. You can actually keep an eye on the delivery all day to have a good idea of when it will be delivered, it's great! I paid $150 for the BOBtastic White Glove Delivery so they bring it into your home & even take the trash. Everything was perfect! I'm writing this review on my new couch and I'm obsessed. Yay Bob's Discount Furniture!

I was looking for this chair for my new home, and interior designer Karmel was incredibly kind,…read morehelpful, and attentive throughout the whole process. She took the time to guide me and helped me make the right decision when choosing the chair, without rushing and while truly caring about what would work best for my space. I finally purchased it, and it looks beautiful and perfectly matches my living room. I truly appreciate her attitude and professionalism -- 10/10 experience.

Avoid the Living Spaces Care Free Plan unless you like jumping through hoops to use it…read more I purchased a $105 Care Free Plan because of its "Win-Win" benefit, which promised that if I never filed a claim, I could apply the cost of the plan toward a future purchase. When I tried to redeem it five years later, Living Spaces admitted they had no record of sending the certificate that contained the terms and conditions. They then informed me that additional purchase requirements applied--requirements that had never been disclosed to me. A benefit advertised as "Win-Win" shouldn't require customers to spend more money just to access the value they already paid for. Very disappointing customer service experience. FYI - attached info from ChatGPT for where to submit a complaint regarding Living Spaces misleading warranties.

Highly recommend this place for steal prices you won't find elsewhere…read more Got a lot of stuff for my house and saved like 60-70%. For real

I ordered a kitchen sink from another vendor that showed up broken twice and left me without a…read morekitchen for an extra week and my contractor with nothing to do. Since I'm local, I called a few places around town to try to find a sink I could pick up the same day and Brad was incredibly helpful in locating an open-box item that was the perfect size and even texted me a picture. It was in our hands in a few hours and installed in my kitchen by the end or the night. My contractor said they had a great selection and very good prices. Hard to get this kind of help anymore. I will be back. Thanks!!