My visiits with Dr Cassidy always very professional and thorough. Dr Cassidy very detailed in his…read moreapproach taking into consideration my entire healh from many years back. His assistant (past and current) always very pleasant. The office is a nice size always warm and welcoming and quiet. Never have to wait to long for your appointment. Parking is available.

While visiting my son and his family, my grandson grabbed my glasses and bent them, causing one of…read morethe lenses to drop out. With a very strong prescription, I need glasses constantly. I feared that the frames were ruined. Mission Optical saved the day and my visit. They were extremely welcoming and knowledgeable. Quickly, my glasses were repaired. I highly recommend Mission Optical. Thank you very much

Wonderful Doctor and staff! For years, I have been going to…read morethe franchised chain offices. They rush you in and out...and I would leave with glasses that didnt fit...or even worse made my vision feel worse. Dr Levin is the 1st Eye Doc Ive seen who actually listened and took time with me. Looking forward to getting my new glasses and actually being able to see again! ​​

Great customer service. Both Patricia and Laura were super helpful. hHighly recommen.read more

I love my optometrist. Both Dr. Schillman and Dr. Politza are very thorough and patient. The staff…read moremembers are very professional and friendly and are knowledgeable to my optical needs. I am a self paying patient that lives quiet the distance but it is worth the drive. My family and I will always be loyal patients.

I only trust Dr. Schillman and Dr. Politza with my family's vision care. They are very…read moreknowledgable, professional, and compassionate. They also have a very caring and skilled staff, and a huge selection of frames. I've heard that patients who have moved far away still come back every year for their eye exam here. You can't beat their service and skill. I'll never trust our eyes to anyone else.

Very Very professional, I would recommend it highly. I have been going there for years and the…read moreservice has not changed at all. The staff is very helpful, had been going there when Dr. Hoffman and Gomez were there together, before Dr, Hoffman retired. Dr, Gomez is very Through and explains everything in deals and answers all your questions.

If you are looking for a professionally run office with knowledgeable staff who put the patients…read moreneeds first, then keep on looking. I have a mail in prescription service which requires all information to be written according to law on the prescription itself. The little girl who is the receptionist told me that she used to work in a pharmacy so she knows more than the pharmacist at BCBS and that he could just call her to find out what the doctor "really means" to say on the Rx. I called my real doctor who wrote the Rx correctly the first time without any input from me.

I questioned their integrity. My coworker and I purchased two pair of glasses (each) and we were…read moretold by M. she could not provide us with an itemized receipt for the out of pocket cost we were charged; my charge was $732. When I received the document a week or so later, I discovered I was charged for premium add ons - items I don't need and did not agree to. Additionally, I requested and they stated my eyewear was new (ordered) but one pair interior lettering is totally faded. Meyer Eyewear has a GREAT selection of eyewear but the business aspect I found unsatisfactory.

Everyone in the clinic was friendly and helpful. Dr. Jill is a delight to be around. Her kindness…read moreand knowledge radiate from her. The eyeglass selection and fitting was the easiest I have ever experienced. The technician selected a few frames that she thought would like and she was right! The frames are beautiful and the prescription is perfect. I have never seen clearer!

Dr. Meus has been our family Optometrist for many years. I appreciate the time he gives to each…read morepatient, he is very thorough, explains any problems and is very helpful in providing a solution. He has a great selection of glasses too.

I chose a pair for everyday wear, and an additional pair for prescription sunglasses…read more While getting the order ready I was told that the mirrored lens color we had been looking at for the selection process wasn't in-fact the brand/color that would be used for the sunglasses. I was presented with new samples to choose from. The staff started the order process. Then we went through the order for the everyday frames and prescription lenses (I've worn glasses for 35 years and get new frames annually). As always, I requested non-glare lenses and a scratch-resistant coating, etc. Now, typically, in all my previous experiences at other eye care offices, the team takes numerous measurements so the lens and prescription can be made properly. Well, not at Davis Eyecare. A simple glance by the technician, who then stated to her team member, "2cm." Both frames. I was asked to pay half ($375) to start the order. I received a call that my glasses had arrived and were ready for pick up. To my disappointment, the sunglasses with the purple mirrored fronts didn't have purple mirrored fronts. The staff shrugged it off while admitting they had noticed that too. After discussing, they told me that they would send the sunglasses back along with the sample lens. We moved on to the everyday glasses. Upon trying them on, I immediately noticed that they seemed foggy. Not dirty, but almost a film. I also felt that the glare was significant. After being told it was just me and/or their office lights, I felt pressured to accept glasses to "try" for a few days. When I asked what would be done if I were still having issues with them after a few days, the response was noncommittal. I then asked specifically whether, at that point, I would be given a refund, and the answer was essentially, "Jason would need to decide." I decided not to leave with either pair and asked for a refund. The staff said they would notify the appropriate people at their Oak Lawn location. I thanked them and asked if I would get a call or who I could follow up with, and was told Karen. 2 hours later, I called to follow up with Karen, who knew nothing about the situation or the refund. She told me that Jason might know about the refund, but Jason was currently on a call. Karen assured to call me back within ten minutes. 2 hours later, I realized that I had not heard back and decided to call Oak Lawn again and asked for Jason. Jason started the conversation by telling me he did get the message and that he has been busy dealing with stuff all day before launching into: - he's going to have to deal with the staff; they should have inspected my order. Jason himself has very high standards because he, too, is a consumer. - he personally knows the guy in NY who runs the lab where my lenses were made, and he was reaching out to find out what happened. - his hands are tied in terms of refunding my money since they were made for me (but Jason, they were made incorrectly) - he's a victim too; VSP mandates price and where the lens is made. It's unfortunate, but they took all the money I paid him to fill the prescription. All while restating how he handles these calls all the time. I interrupted Jason as he started to reiterate all the above points and told him directly that I wanted a refund, since they were unable to make either pair correctly and had zero interest in going around in circles. - Jason has his hands tied. VSP makes the rules. - Jason "doesn't have time to deal with this anymore" and tells me to call VSP. So, 10 minutes into excuses, Jason makes his first real suggestion: reach out to VSP. Not that he will facilitate this, but that's what I could do if I weren't happy. - then Jason blurts out "fine, I'll refund both glasses even though I'll need to eat some of it." - Jason tells me he needs my debit card over the phone. After pushback, it was agreed that I would return to the Orland location, and they would use my card to process my refund. On the way to the office, I call VSP, explain the situation, and request that, once I get my refund, I be allowed to use my insurance at another practice that can scale to fill my order. VSP immediately agreed and expressed its disappointment in the provider's stance on the situation. They told me they would reach out to Jason and ask Davis Eyecare to release the insurance claim so I could use it elsewhere. An hour later, VSP calls me back to let me know they spoke with Jason, who acknowledged they were issuing my $375 refund (which they did), but refused to release the insurance claim. VSP acknowledged that this was out of spite and uncommon. Essentially, Jason felt that my expectations of getting what I paid for were unreasonable. And my insistence on a refund was worthy of retaliation - hence the insurance claim not being released. Fortunately, VSP made it possible for me to bring my business to a reputable company - and they will honor my coverage with or without Jason's blessing.

I've been going here for yearsss and I can say as of my most recent visit I've been more pleased…read morewith the office! They always have the best variety of Frames and the office staff is friendly as well! They used to be slower than my liking. But I'm impatient if I make an apt. I'm early and want to be seen at That time. But the timing has gotten better! And this Ofcourse this will continue to my eye dr. Office of choice!

This place has lost it touch when it comes to eye care especially customer service. I just needed…read morea simple prescription corrected and just needed for night vision only. The service has lacked and doctors seem knowledgeable, but it's the management and the $$$. Not about customer satisfaction. I have been patient with them for years when they are off on prescriptions and they know that. But, they refused to correct my glasses and I had to request a refund because then they wanted to charge me more for fixing my prescription. Make no sense.

The doctor and lady Denise who helped with my glasses were very nice and accommodating…read more Denise made sure I was satisfied and made suggestions which helped me. She told me a few things I did not know.