Two years ago, when State Farm would not renew our claim less home insurance after 10years, we…read morecontacted CST to help us. They quickly helped us secured a contract from Lemonade, and told us the change that the overall home insurance market is facing. But their service didn't stop at selling us a home insurance -- about 9 months later, they called and alerted us that All State was issuing contracts in my area, and the policies were better than what we had, including price. I was surprised and grateful that they would take the initiative to serve their customers by looking out for their benefits! We then also transferred our auto insurance over to CST in one big bundle. Ever since then, there were occasions when we needed to change car titles, add a car, take out a car... every time, they would respond right the way with very clear communications and documentations. We never had to wait for more than 30 minutes for an inquiry. CST insurance's service is far above the curve!

Excellent and exceptional service here!! Love the friendly people!!! Parking is great and free…read more Knowledgeable and helpful staffs. Very professional

Topco Insurance agency ,service is very good, responsible, and patient.They are a trustworthy…read moreinsurance company. I recommend to use them.

Customer service and agencies are pretty bad. When we had a robbery and I tried to contact them,…read morethey just said that my insurance was not covered. I don't recommend this insurance company.

I was referred to Premier Capital Insurance from my real estate agent who I trust. Kenneth and Tina…read morewere extremely helpful in guiding us through the process as first time home buyers and helpful in sending us multiple quotes for adjustments. A month later I contacted Kenneth again to bundle for auto insurance. They responded quickly, worked out quotes and got us covered in less than a week. I highly recommend their team if you need coverage. Thank you again Kenneth and Tina!

It's hard to get insurance in California now with all the companies canceling on residents with no…read morereasoning. It happened to us earlier this year. Then my existing agent recommended the CA FAIR Plan. The barebones minimum plan. However, I was hesitant to sign up for the Cali Fair Plan. A friend recommended this place and Kenneth did a great job helping us find coverage. Shout out to Ken!

BEST RATES !! BEST CUSTOMER SERVICE ever !! I first signed up for an auto insurance policy with…read moreSam, then I also switched my Home Insurance here too. I'm so glad I did, not only did I save money, but I truly feel that Sam and his team listen, care, and put their clients first. You will be in good hands. They are always there when I need them. Sam always answers my calls, addresses every question and concern, and provides guidance that gives real peace of mind. He's extremely knowledgeable, and it shows. I was involved in a car accident last month, and despite being someone who normally worries about every little thing, I didn't have to stress at all. The entire process was smooth and easy. Sam and his team deserve much wider recognition for the work they do. I wish more people could experience and benefit from the level of service they provide. Thank you again, Sam & team!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

Good customer service skills and polite Very helpful and get…read moreback to customer with timely manners.

These guys have cured me of my headaches when it comes to shopping for car insurance. Abraham has…read morebeen helping my family and I deal with moving from home to home in the past few years, and he has made car insurance shopping so painless for us. They can do the comparisons for you so that all you have to do is provide them information, and they'll get you quotes so much faster than going through it on your own! I've done shopping myself this past week just to see my options, and Abraham came through with the best (and lowest $$) options. I will never go through life without these guys, and you shouldn't either. They will take care of you and your car insurance needs, and are incredibly friendly on top of it. Thank you so much for your services! We appreciate everything you do for us!

L cancel the insurance half a year ago. L have evidence that l did cancellation and emailed to Dp…read moreinsurance. But they told me they do not receive it. Hey, please recovation your license. Unprofessional and disgusting

My rates went up from $245 a month for 2 vehicles to $360+ in a year. I did have trouble with my…read moredriving record so i just accepted my bad luck and kept paying this amount. One day I decided to give non known names a try to get a cheaper rate, I had a baby and cost of living just went up all of a sudden! Nothing came out from that, but i received a call from an Allstate guy and i dismissed him almost immediately. He persisted and i agreed to get a quote from them.... To my surprise.... $100 cheaper a month for better coverage knowing my full driving record!!! $100!!!!! cheaper a month!! I couldn't believe it! So I call this DP Insurance agency to cancel and after 2 days of talking to about 3 representatives, ALL giving me this "whatever" attitude and telling me person is not in, we'll call you back, we'll send you the form to cancel, sending me a pitiful .dat file!! what the hell is a form on a .dat format!?!??! Have you ever heard of the UNIVERSAL pdf format?!?!?! anyways.... im still waiting for the cancellation form as i type this.

I've had an excellent experience with Patrick Lau State Farm Insurance. I first started working…read morewith Priscilla, who was incredibly helpful in getting everything set up and made the entire process smooth and easy. After Priscilla left, Gigi took over my account, and she has continued that same exceptional level of service. Gigi consistently goes above and beyond whenever I have questions or need assistance. She's always responsive, knowledgeable, and genuinely cares about making sure everything is taken care of. Whether it's updating my policies, answering questions, or helping me navigate insurance needs, she's always been professional, patient, and efficient. It's rare to find an insurance agency that provides this level of customer service. I highly recommend Patrick Lau State Farm, especially if you have the opportunity to work with Gigi. Thank you for making what can often be a complicated process so easy and stress-free!

Although State Farm as a company may have a good business model, Patrick and the staffs in this…read moreoffice, Manie are what makes it outstanding! They not only do their jobs for taking care of our auto, renter, life insurance exceedingly well, but also invest in us on a personal level. Always professional, they make you feel as though they actually care about you as a family. Thank you all for always being there for us.

I have consulted agent Wayne Cho for quotes on automobile insurance. Mr. Cho patiently walked us…read morethrough the detailed coverages and addressed all our concerns. He then obtained an excellent bargain for us. Mr. Cho is very friendly, responsive, and helpful. Highly recommended!

I am so happy with their service. They were extremely helpful and I saved money on my insurance…read moremoving to them. I totally recommend them for anyone looking to change their insurance.