They will put you in an inferior homeowner policy and then with major hail damage, the company…read morewould only pay us 1/8 of what all adjustors said it needed. We asked for help from the company owner and he said just call an adjuster. He couldn't be bothered I guess but he sure liked the commission off of our premium we paid. Come to find out this was a new company they were writing and they didn't even know the details of the policy and are now not using this company anymore for their clients homeowners policy. Did I mention we haven't heard a word from them to see how our claim has been going or our fight. We are on our own with absolutely no help or communication with them or from them. If you are smart, you will not employ them as your agents.

They allowed our insurance to expire, I do not have any sort of correspondence from them. Searched…read moremine and my husband's emails to confirm. They called me at 5 PM on a Friday and left a message after my husband spoke with someone TWICE, giving HIS contact info, once requesting quotes we never received and again to inquire about the policy being cancelled. We pay via mortgage payment- how was it cancelled?! The insurance company sent us a letter May 25 saying we were canceled- but told me our broker had it OVER a month ago! We had no idea. Apparently they're having office issues per what a unhelpful lady in office told my husband.. Do not use this company! If you have a broker to ensure you are covered, this is not the broker to go with

I initially contacted Integrity because my current policy premiums continued to increase with no…read moreclaims in many years. Within one day of contacting Integrity Insurance, Rory Barcheski found a new policy for me with a reputable company that not only tripled my coverage but saved me over $1000 a year. Would highly recommend using Integrity if you are shopping for new insurance.

Integrity Insurance has become one of our most important companies to work with. We loved Davin…read moretaking the time to come to us and read every insurance policy we had. He explained what all of the coverage was and where we had coverage we didn't need. He then ran the coverage we thought we would need and gave us our options. He saved us money and completely protected us. Unfortunately, we had to put Davin's work to the test and we were completely covered! The people at Integrity were there when we needed them to guide us and take care if us. I HIGHLY recommend Integrity.

Best service with 100% trust They gave state-farm insurance…read morein very good price Improvement need for payment system

Highly recommend Liz Olvera State Farm agency Carolina helped me with my home and auto insurance,…read moreand walked me through all my coverages as well as saving me money.

I called here because I needed cheaper car insurance, I was helped by Nicholas nguyen who sent me…read moreall the information I needed by email. The process was very easy and I bought new insurance on the same day, that I was happy with. Will be recommending my family and friends here.

Brightway, The Phan Agency - is the only and right way to take care of your automobile and home…read moreinsurances! Thy and her team is very knowledgeable and professional in getting the best coverage for me and my family! BONUS - Very affordable prices! I HIGHLY RECOMMEND giving Thy and her team to take care of your insurance needs!

The absolute best!! We are so fortunate to have this CPA firm. Nick and his team clearly care about…read moretheir clients. Thanks for all you guys do!

Our discontent has to do with multiple issues. First, I requested our filing to be evaluated MFS…read moreversus MFJ since I knew that my student loan repayment would be starting this year, and it was crucial for me to get my tax returns file timely.  Yet, the firm failed to prepare the MFS as requested, and only MFJ was prepared a few days before the deadline of April.   Further, no one was replying to my multiple follow up inquires. Then, there was a TSP issue that the firm obviously lacks expertise. Due to those issues, my tax filing with the IRS deadline passed, and my tax filing was delayed because of it. I understand that these things happen, and I did not want to make a big deal out of it and I went ahead and paid the difference to IRS/with potential penalties.  Lastly I had to follow up (again) we would had not know that there was an issue with my tax return due to to error, I have to remit payment to the IRS directly and most likely will have further penalties, once again.  The Firm lack of communication and poor customer service is so disappointing since they did not notify me that my e-filing was rejected until I inquired 5 weeks after since nothing was posted on the IRS website. If I had not inquired, no one would follow up. Still, the firm requested for us to pay the full amount as if services were completed timely and efficiently, although this was not the case. After I explained my frustrations, the firm no longer replied and instead requested the full payment amount.  I plan to submit a formal complaint about this firm to the IRS and BBB.

I have nothing but great things to say about Home Team Insurance. My agent, Clay Hart has been a…read moregreat help with insurance questions over the years. Not only did he do his best to find me better coverage at a lower price, he also answered my call on a Sunday evening to go over a question I had on my home coverage. His service goes above and beyond any agent I've ever had. I would recommend him to anyone.

Unfortunately, most of us need to work! There are those that punch a clock and are rewarded with…read moremaking a living. Others are motivated by an upward-mobile career. And then there are those workers that don't consider a job, a job. They love what they do; they stay focused on service to their clients regardless of the time involved. They become emotional invested. A rare breed! Nick Klein is part of the rare breed! He is my insurance guy. I was fighting city hall (insurance company). They approved a repair, repair begun and then reneged on the repair. Once repair starts on a car, no other shop will work with it! For over a month, my car sat as I escalated to two corporate insurance managers but just heard the same story! Sorry. We made a mistake. I then checked in with Nick. He escalated to his management which lead to Nick single-handily negotiating with the repair shop that had my car which got the repair process going again. After a month and half, I now have my beautiful car back. Just a miracle! He probably spent a week working on my crazy case and did not make a dime except my undying gratitude and support. Nick Klein. A Rare Breed!

I have tried numerous insurance companies over the years in order to save a dollar here and there…read more When with the "Progressives" of the world, it would take almost an hour to get someone on the phone sometimes. As I grew older, got married, purchased a home, it became clear to me that I needed someone I could trust to help manage my various insurance needs. Garnet has been extremely helpful and knowledgeable throughout merging my husband and my insurance, and helping to get our new home properly covered. I recently purchased a new car, and Garnet had my updated coverage to the dealership within minutes. It is the best feeling knowing and trusting your insurance agent. I would highly recommend Garnet to anyone looking for great customer service and someone who can personalize your coverage to match your lifestyle.

Garnet has been great for my family since we made the switch to him last year. Not only was he able…read moreto save us a considerable amount of money on our car insurance, but his level of professionalism and customer service has been like no other I have encountered in the insurance biz. He always makes himself available and can answer any question in a knowledgeable and (more importantly) clear way that is easy for someone like me to understand. I'd recommend him to anyone, and definitely plan to get more policies from him in the future.

I have been at Empower Brokerage for almost three years. I love working for an organization that…read morereally cares about their employees, agents & clients. I am so excited to work for a company that puts so much attention into training agents to be the best they can for their clients.

Run run run. For weeks, Empower Brokerage has delayed my release, provided shifting explanations,…read moreand failed to communicate deadlines that directly affected the process. Now they are hiding behind a "blackout period" that became relevant only because they failed to handle the request when it was originally made, which is exactly the kind of administrative runaround agents should know about before doing business with them.