I needed artificial turf for a 25'x12' (300sq ft) area in our backyard. That area once had beautiful grass but since we adopted a pup a few years ago (he's a 80 pounder now), he has destroyed the lawn completely. Cleaning his muddy paws started to become a chore especially when it rained and the dead patches of grass and exposed dirt definitely was not a pretty sight. We decided artificial turf was our best option. I did my homework and began researching turf installations specifically for dog owners. PET OWNER PRO TIP: Our pup uses this lawn area for number ones and twos and proper drainage was my main focus. For everyone out there that are pet owners and have the same dilemma, here's a few things to consider (just my opinion from forums I read): -Do not use weed barrier -Do not use sand in the top layer of the base material, use finer crushed gravel (above the base rock and below the turf) -Do not use sand as an in-fill, use a pet friendly in fill (we used Camofill, Hugo sells this at his shop) *Sand will hold onto the uric acid and in time, will create unwanted odor. -Purchase turf that is pet friendly (latex free, and has optimum flow backing) Again, primary focus was on permeable materials! I reached out to four distributors/contractors with my wish list above and I received quotes. I also sent a photo of the lawn area that we wanted replaced to simplify the process. What I liked about Hugo's response was he gave me the exact cost for the turf (Freedom 75 Olive) and materials, based on exactly what i was looking for. This is because Hugo is a distributor and has a storefront (off Maybury Road in San Jose) and knows turfs whereas the other contractors knew nothing about pet friendly turf because they were just installers. The only thing with Hugo is, they just sell the turf and they do not do installation...BUT Hugo told me had contacts with installers he has worked with in the past for his other customers. Hugo called his contacts and was able to get back to me the very next day. During my research, i found that installation costs for turf ranges between $7sq ft to $14sq ft. Hugo was able to locate an installer, Leonel, who was able to do the install on the lower end of the sq ft cost. Hugo did the leg work, made the phone calls, and got back to me regarding installation and that was above and beyond his scope since sales of turf is what his store specializes in, not installation. He did me a huge solid by finding an installer- amazing! We scheduled the install the following week. Hugo had the turf, nails and other supplies dropped off at 6AM and Leonel and two of his guys showed up by 10am. They removed and hauled away 3-4 inches of dirt (25'x12' area), brought in base rock and crushed gravel, compacted everything, and cut and installed the grass. They were completely done by 6PM, in one day! And the results are amazing. Their attention to detail showed as I have eight existing sprinklers and they installed the grass neatly wrapped around each sprinkler which I did not expect. Im so impressed with their work and the turf Hugo recommended, that we may convert the front lawn to artificial turf next spring and i know exactly where to buy the turf and who will install it! Thank you Hugo for taking care of us! I always try and support local mom and pop shops and Hugo definitely impressed me with his customer service, extremely fast response time, and no hassle communication. Thanks Hugo, I hope to do business with you again! read more

Artificial Turf Store - After - Artificial Turf Near Me - San Jose, California

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Mission Accomplished - Backyard is now all artificial turf with extensive amount of pavers (ie low maintenance and almost totally drought resistant). I had been frustrated with backyard lawn not doing well due to extensive redwood tree root system and very shady patches (for 37 years since first moved in). That's so until now (mostly done by myself with labor helps) when I learned DIY of laying pavers and artificial turf from watching YouTube clips. You can do it too! I agree totally with the following points from another recent customer: 1) Excellent selections of artificial turf and at a great price (a lot cheaper than Home Depot and better quality). 2) The nice thing is that they are also laid out on display so a visual person, like me, can see what they look like. 3) Excellent customer service with no pressure sale. 4) We were able to take home samples and really think what will work for us. 5) very knowledgeable at the products they sell. A picture is worth a thousand words. Jackie was the one in the office that helped us to accomplish this DIY project. If you're planning on a similar DIY project, I would totally recommend the Artificial turf store as the best fit. read more

Looks great only in one direction. First day. I want to rip it out. First impression is horrible. read more

Artificial Turf Store - looking from west to east looks good N95 grass - Artificial Turf Near Me - San Jose, California

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Did a small project in the backyard, and I could not be more satisfied working with this store. The item was delivered within two days, which was great, but it was left on the street. After talking to Hugo from the store, he managed to get himself and a female co worker to visit the site and helped me move the giant and heavy roll to the backyard. Hugo also followed up with advise on installation etc. All in all, it was great being able to skip hiring a full team costing 10x. (This job was over existing concrete patio, so did not need site prep). read more

Artificial Turf Store - Turf over concrete - Artificial Turf Near Me - San Jose, California

We needed only a small piece of artificial turf for a specific area in the yard. Hugo was very helpful in showing the various options. There are a variety of styles available to handle, with different heights and density. Hugo made our choice very easy. I would definitely return to the Artificial Turf Store if we need more. I love supporting local family owned businesses. read more

Good services cheap places to buy from them Always buy from them good materials Very helpful professional service's friendly Check them out and get the best quality read more

Checked Yelp, Google and Artificial Turf Store's own website and they all showed the store is open until 3 PM today. I drove out there at noon to find the store closed. Wasted my time and gas going out there for nothing. Now headed to a different store selling artificial turf. read more

Artificial Turf Store - Store closed despite Yelp, Google and their own website showing it should be open till 3 PM (12:21 PM right now). - Artificial Turf Near Me - San Jose, California

These people are fantastic! Communication, price, and friendliness they have it all. I will most definitely recommend this company to anyone who asks and if I ever need artificial turf again I will definitely be contacting them! Honest trustworthy people will always have my business. read more

Ordered from Hugo and had a very good experience. He showed me the turf available and made recommendations based on my need. He was responsive to my questions and adjusted my quotes as I made changes to it. Price is good and happy with product. Highly recommended. read more

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Artificial Turf Store and ATS installation are both excellent businesses. Loving our backyard turf so much! It looks even better than I had imagined. The material is excellent. The installation was so well done. Every edge is beautifully rolled. It looks and feels so real. Wish we had done this years ago. Ask for Cristian Leon. read more

Artificial Turf Store - Backyard turf. - Artificial Turf Near Me - San Jose, California

I shopped around the artificial turf store and finally bought the turf from Hugo (Artificial Turf Store). His service and advice is professional. He understands what kind of turf you need. Quality and Value are very competitive. I was not disappointed with his service. Definitely recommend to someone. read more

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I had a paver project with them that hit a snag but Hugo delt with it swiftly and in a very professional manner. It is very refreshing to get such great service these days. Thank you, Hugo! You have my highest recommendation! read more

Customer service is great. I stopped by the office this past weekend to inquire about getting turf for my patio. Wendy was super informative and answered all my questions. Not to mention, the turf looks very realistic. I will definitely be purchasing from this company soon! read more

Artificial Turf Store has everything when it comes to turf. As a regular costumer I can say I've experienced the best costumer service and material as well, definitely worth checking them out! read more

Artificial Turf Store - Synthetic turf store! - Artificial Turf Near Me - San Jose, California

Totalmente recomendable! muy buena atención. Me asesoraron con todo lo que necesitaba, y la entrega fue rápida y eficiente.

Bad customer service online ads horrible, failure to answer direct questions with an honest answer.

This company is great! Honest trustworthy good people. If anyone ever needs a recommendation this is where I'm going to send them and if I ever need artificial turf again I'll definitely be a return customer. Thank you so much for all your help! read more

I was referred to the Artificial Turf Store by a family member of mine. The process, service & delivery was so quick and delightful. What took us forever was deciding on which one to install. Our Family chose Freedom 100 Olive because it has a very soft texture & it's also very dense - perfect for our kids and big dog! Will recommend to any family of mine for their near future project! read more

Very happy with my purchase! high quality and great prices! I got Los Gatos 87 and Flex Putt 63 for my backyard. Delivery was next day. I can't recommend them enough!!! read more

I was looking for a turf to match a current area my customer had. Came in, and found one right away! They did same day delivery!! The price was surprisingly reasonable! thanks to Hugo and Wendy for taking care of me. I highly recommend them! read more