Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

We've used over 12 real estate agents over the years and Sarah Hatch was by far the best we've ever…read morehad. She is not only pleasant to work with, but very thorough, professional, and smart. She sold our house over list price in just a few days, which was great. Before that she managed our rental for 4 years and we never had to worry about anything. She is highly recommended.

Sarah and her team are exceptional. As my property manager for two years, she managed every detail…read morewith unmatched professionalism. I never had anything to worry about. When she transitioned to selling my home, the process was great. She was able to walk us through the ups and downs of the sale, and she swiftly handled any issues we had. Finally, and most importantly, as good as a property manager and realtor Sarah is, she's also a great person to work with. Whether sharing a laugh or a thoughtful gesture, she truly goes above and beyond. I can't recommend her enough for any real estate needs.

They make promises they don't keep. Very disorganized. They sent people to come fix something at…read morethe house without telling us. Heating stopped working twice during the winter. I would not recommend them. Asa matter of fact I plan on notifying the Better Business Bureau this week about them.

From the owner: Property Management Solutions for the Busy Investor…read more Whether you’re searching for a place to call home or a partner to manage your portfolio, we’ve curated an excpetional experience for residents and partners alike. Value Creation. At our core, we are dedicated owner-operators committed to delivering exceptional service to our partners and tenants. By streamlining operations, reducing costs, and eliminating unnecessary hassle, we empower our partners to focus on what matters most: growing their portfolios and achieving their goals. Institutional Toolbelt. With over 3,000 doors managed in the past decade and two decades of proven strategic excellence, we bring a powerful toolkit to optimize and manage your portfolio. Our experienced team will expertly market your property, delivering above-market ROI, and ensuring peace of mind through extensive tenant screening and preventative maintenance.

Them replying to my review is hilarious being that they won't reply to my maintenance requests…read more I've had a leak for months. No one has come to fix it. Also I'm pretty sure they are inflating these reviews somehow. For a real view, check out the other reviews online. DO NOT RENT FROM THEM AND DO NOT TRUST YOUR PROPERTY WITH THEM!

Amplus left us high and dry. They ignored our calls and became unresponsive after the initial…read morefirst response. I wrote a glowing review and then they disappeared. Avoid this company!

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

Aurelia, Thank you so much l for giving me the estimate on…read moremy rental property. You were so pleasant and kept me up to date with the entire process and provided detailed information. Aurelia is very professional and I highly recommend her for your real estate and rental property needs!

Aurelia is a true professional and takes care to listen to my needs and concerns about my property…read more I would recommend her to anyone that is considering to rent out their property that doesn't want or know how to deal with the headaches that come with it

We recently sold my house with Sungjin Kim from Capital key and we can't not recommend her enough…read morewith wonderful experience we had with her!! We were in a place where we couldn't buy a house right away until our house sold and we didn't want to be rushed to buy to something since we have two toddlers. We were in search of rental properties when we came across Sungjin inquiring about a rental property we liked. We were bummed that the rental property was under contract, but we were excited we found someone we connected so well from the beginning to help us with our journey. We had no clue where to start but with her guidance and suggestions, we were able to prepare our house for an open house and it was under contract the next day!! I can't believe how smooth and stress free our experience selling our house with Sungjin was! She also helped us find a great rental property in a great location/neighborhood for our kids! I can't wait to work with her when we are getting ready to buy a house next year and I cannot recommend her enough to others!!

I highly recommend Sungjin. She responded quickly, provided outstanding support to both me and the…read morenew tenant well beyond her normal responsibilities, and handled everything smoothly even though we are 2,000 miles away. She listed the townhome in Oakton and secured a qualified tenant within three days. Because of her professionalism and reliability, we felt comfortable and confident managing everything from afar. Exceptional service -- Thank you!

We had an outstanding experience working with Megan Fass and the Fass Results Group in selling my…read moreparents' home in McLean. From the very beginning, Megan and her team (Jenny Moore) demonstrated professionalism, market expertise, and a genuine commitment to understanding our goals. Thanks to her strategic approach and strong network, we received five competitive offers in a short period of time. What truly set Megan apart, though, was her ability to help us navigate those offers thoughtfully--not just focusing on price, but on finding the right buyer. It was very important to our family that the home not be sold to a developer who would tear it down, and Megan respected and prioritized that throughout the process. In the end, she helped us secure a buyer who aligned with our wishes while still delivering an excellent outcome financially. Her communication was clear, her guidance was steady, and she made what could have been a stressful process feel smooth and well-managed. The house was on the market in January and we had two snow storms that Megan and Jenny were able to take care of getting the snow on the driveway shuffled in time for the open house. We're incredibly grateful for Megan's dedication and would highly recommend her and the Fass Results Group to anyone looking to sell (or buy) their home.

Gaylie was incredibly patient and responsive at all stages of the buying process, and her astute…read moreinsights gave us a competitive advantage in an especially challenging bidding war. This marks the third time we've worked with FASS on purchasing and the experience was--as always--fantastic from beginning to end. Many thanks to Gaylie and the entire team!

I have been using C Three's property management services for my rental properties over the past few…read moreyears and have had an amazing experience working with them. I was referred to C Three by one of their existing clients and am very grateful to have found a property management company that I can trust. Rob keeps me informed, is very responsive and is constantly finding new ways to improve the experience for the owners.

Rob renovated our entire house - from a complete bathroom and kitchen makeover to installation of…read morenew hardwood floors and fresh paint. Our house looks even better than I hoped for going into the renovation process. He is very responsive and very client driven. The renovation process was smooth and seamless, and I couldn't have hoped for anyone else to manage the process. I cannot recommend Rob enough to folks who want to live in their dream space!