I needed a special bolt thing for my vintage Corvette so I could attach a custom front plate and…read moreneeded it quick (rather than purchasing online). This was my first time at Ace Hardware as I usually (and begrudgingly) shop at Lowe's, but was advised by a friend that I'd have better luck here. I appreciated the smaller, cozier feel and was even able to find the aisle with bolts myself - but one entire side of the aisle was drawers and drawers of a gazillion bolts and screws. I was able to find a staff member to help me pretty quickly, and he set about looking for a match. It took him about 10 minutes but he did find a match, and then apologized for taking so long. I was overjoyed and said you're amazing! No way would I have found that little piece of metal by myself. I paid my 3 bucks and went on my way. I will definitely turn to Ace Hardware first for all my weird little hardware needs!

Incredible service - saved my day!…read more Visiting from out of town. I came in with a broken stroller wheel and an urgent problem. Employee was a lifesaver--he fixed the axle in five minutes for less than a dollar. I tried to tip for the amazing service and he wouldn't even take it. Old-fashioned customer service!

Needed a new screen. Took it to Lowe's and they instantly said "True Value." So, off I went…read more In True Value I found a large sign saying "Screens" in the back. A friendly gentleman told me the frame was fine and he could change out the screening in 10-30 minutes. He did it in 10, and it was perfect. So just wanted to put in a 5 star review and say thanks. Made my day.

This is a great old school hardware store that has just about everything you need for a do it…read moreyourselfer There are actually knowledgeable people available and happy to help you Highly recommend this Ace Hardware location over a Lowe's or Home Depot any day

My go to hardware store in Palm Springs! Knowledgeable staff, and well stocked store with all the…read morebasics you need, reasonable prices too. Highly recommended!

Knowledgeable customer service. Quaint hardware store and still makes popcorn for anyone who wants…read moreit. And its good popcorn. !!!The manager Jerry will go out of his way to help you find what you need. Cashier always greets with a big smile. I love this place.

I went to Lowe's today looking for carpet…read more Tila was in another isle and when I asked her for assistance she immediately came over and told me everything I need to know about Lowe's carpet. Very friendly very nice person. My reviews for Lowe's is always positive. I also appreciate the way your employees pay their attention to my dog. Thank you

Heavy breathing and grunts here. Manhood 110%. I'm a loyal Home Depot shopper, and most everywhere…read moreI've lived, HD has been the closest to my house so it 85% gets my business. But, I have to admit, Lowe's is a better shopping experience, and it has more SKU's than HD. Things are layed out like a store, not a warehouse. I would say this is more for the laymen than a contractor. In other words, for the typical homeowner. Location specific: La Quinta, CA (near my Mama's house!) ======================== * Lots of parking * Smaller than most Lowe's stores * Available & knowledgeable (on the floor) customer help * Helpful & efficient customer service at the return desk

Like to give thumbs up to Anthony in flooring for loading up my cart of a dozen cases of 1'x2'…read moretiles today!!! Patrick. Dude, you've helped me loaded up my SUV many times, refused tips. You have an outstanding personality that knows how to work with the public!!!!

Went to Check out on May 5, 2026 and again on May 6, 2026 and both days no bags at Check out…read morecounter ... How is it no one ordered bags ? How can a retail store be out of bags ? I was told bags are on order...but for how long ? Very disappointed

I used to go to a different building material store. After consistently bad service, I thought I'd…read moretry Lowe's. Holy smoke, they are so nice, and the store is clean! Prices are about the same, but the experience is better. The Pro account is easier for accessing benefits. At this store, more than some of the others, the plant clearance has fairly healthy plants that they just want to move out. That's a nice treat. I only wish they rented large equipment too. Still, for what they do, I'm glad I've given them a try.

The mistake is that we even gave this store a second chance. The second time we have ordered…read moreappliances and delivery is a nightmare? But their excuses is it's a third party company that does the delivery? When asking for help from the appliance department or manager Rita they couldn't care less. Now I see why with a 2.5 star rating appliance delivery is the least of their concerns? It's amazing that upper management doesn't monitor their reviews better at making management decisions? Never again on appliances from Lowe's

Adding to my review that I really appreciated Pedro today! He recognized that I'm this tiny little…read more5 foot tall 82 pound woman who was probably going to need help with the stuff I was trying to pick up. Not only did he help me get it all loaded up he enlisted another employee to help and they got it done fast. Once we were outside, I realized I purchased the wrong size cinderblocks so they sent me back inside to make the exchange. While I did that Pedro loaded up the proper cinderblocks onto the cart for me, and then met me outside in the voting and unloading lanes where my truck was parked. He helped me load those into my truck as well! Before this, I was being helped by one of your other customers. I thought it was very smart of Pedro to realize that another customer was helping me and that he should step in and get the job done, which he did! That is management material, right there! Somebody who recognizes and performs good customer service. Thank you, Pedro!

Bought a Samsung French door refrigerator and I made sure its the one who doesn't leave hands…read moreprints on it! At the beginning it was ok but after a while guess what? Disaster! Besides if u want to clean inside u have to take it apart ‍ So u know my advice!

I just had the best experience with Josh from the Lock Shop. He was on time, extremely good at…read morewhat he does, great personality, gave every indication he loves his job. It's so refreshing to have customer service like this. And.....pricing for rekeying 8 locks was very reasonable! Thanks.

Great service! Created a special multifunctional key for my Sonic. Works perfect! Thank you!read more

Ace Hardware in Palm Springs is like no other Ace Hardware you've been to in ANY other state…read more Here, in Palm Springs everything seems brighter, more colorful & happier.... It's a joy to walk around this store and see the enticing wares that are on display for all to see & buy.

I found a hedge trimmer on this store's website listed for $339.99 and it said it was in stock…read more When I went into the store, the price on the item was $409.99. A really nice sales associate checked with the manager and told us it was on promotion, so he had us bring the item up front to purchase it. When we got to the register, it would not ring up at the promotional price. The manager then came over and immediately started insisting the price was wrong and aggressively trying to prove it to us. After going back and forth, he finally said their system was wrong and claimed this was a model they never carry. The whole interaction was unnecessarily rude and dismissive. He refused to honor the price that was listed online, even though the store staff told us it was on promotion. We can literally still buy it online for the price that brought us into the store in the first place. Way to lose a customer for no reason. If your prices are wrong online, as your own staff said, and your team does not know what is on promotion, that is a management issue, not a customer issue. The sales associate was helpful, but the manager's attitude completely ruined the experience. Rude.