Terrible experience! Our landlord contacted this company to repair our broken garage door. It took…read morea few days for them to even schedule an appointment. Then on the day of the appointment the technician showed up 2 and a half hours early WITHOUT CALLING and because we were not home (since we were expecting them later in the day) they had to postpone our repairs for several more days. Do yourself a favor and use a better company.

Very responsive, showed up quickly, knew what to do to help us in our emergency. Would use them…read moreagain

Everything about my experience was top notch…read more I had a garage door that was over 30 years old and had been Frankensteined to keep working. Other companies kept repairing and over charging. Kris came in, showed me where potential hazards would occur. He gave me a bid on the spot, including tax and labor. Install was a few days later. Kris was nothing but friendly and professional. My three year old talked to him and he was nothing but kind and friendly. So much so, my son was sad he had to leave. Highly recommend.

Called about a garage door that was broken. 90 minutes later he was already here. As expected the…read moredoor was completely broken. No problem he said. Everything from the price to when he arrived were exactly as quoted. Friendly service. Would absolutely recommend.

After inquiring about garage door services after my garage spring broke I connected with E. He was…read moreout within the hour, explained the whole repair process to me and how long it would take. He fixed the issue in a timely manner and got everything working in order again. Very fast response, and great work. Thank you E!

Thank you for coming out in 15 minutes!! Mr. Wood really came through to fix my broken garage door…read more He explained it well and very friendly service. Fast and efficient! I will definetly recommend E's garage door service to anyone i know.

Precision provides top-notch service for all your garage door needs. We have had the pleasure of…read morethe very professional and competent Michael replace our garage door motor and track twice in the past six months, the first time due to the age of garage door mechanism, and the second time due to contractor error that ruined the motor and track. Today, he replaced all damaged parts and garage door is operating like new. Bob and Mitch were excellent as well, and helped to facilitate the second replacement. We are very grateful for all players involved that make a terrific team. We highly recommend Precision Door Services of SoCal, and encourage you to request Michael as your technician.

They were on time. But they promised a 25 point safety inspection that never happened.read more

Amazing reasonable service. Called and left a message inquiring service, received call back within…read more25 mins. Daniel was able to stop by 30 minutes later. Very polite. Was able to open garage door when we were previously told by Mesa that they wouldn't be able to open the door without breaking it and charging $700 in repairs. Our garage door is open and fixed for a fraction of the price. Will recommend and use Daniel again. Thank you!!

Daniel provides a great service to the community. There are other options that are way less…read moreknowledgeable and way more expensive. The value he provides is outstanding. He not only fixed a severe issue on the first visit, he did it in record time. The previous guys complained they needed extra guys to fix it, but Daniel did this himself like a boss.

Amazing service! Kim in the front office was very helpful both scheduling and enabling me to pay…read morethem via Zelle. Sergio replaced our very old garage door opener for a brand new Chamberlain MyQ smart garage door opener. What an upgrade! Notifications on my phone about the door being opened, closed, how long it has been open, it's been open too long, *and* live video! Really blew me away. And, boy, is it quiet compared to the old one! Highly recommend Pioneer Door and their team!

DO NOT CALL PIONEER DOOR. It is no longer the same Pioneer Door -- the company was bought out by…read moreanother company called GDI. Again, DO NOT call Pioneer Door expecting the same honest service and fair pricing they were known for before. I used Pioneer Door for over 20 years and always received great service and fair prices. Recently, my garage door broke and I needed help ASAP, so naturally I called Pioneer Door because they had always been my go-to garage company. Instead, a company called GDI showed up. They completely ripped me off. Yes, I should have shopped around more -- that part is my fault -- but the reason I didn't is because I trusted the Pioneer Door name and expected the same fair treatment I had received for decades. The technician convinced me to replace my opener with a LiftMaster 2420L. He told me it was a "$600-700 professional line opener" that I wouldn't find at Lowe's or Home Depot because it was supposedly a contractor-only model with special manufacturer pricing. That turned out to be completely false. After installation, I had trouble setting up MyQ and spent 3 days trying to connect it to Wi-Fi. While researching how to fix it, I discovered the exact same LiftMaster 2420L opener sells for around $350 at Lowe's, Walmart, and other stores. It's also just a basic opener -- nothing "pro line," upgraded, or special about it. So GDI sold me a basic opener for roughly DOUBLE the retail price while misleading me into believing it was some exclusive contractor-only model. I ended up paying $1,300 installed for a LiftMaster 2420L. After calling around afterward, I found out I overpaid by about $500. $1,300 is after me trying to negotiate the cost lower--they originally wanted $1,400 + TAX. Instead, they put 8 new caster wheels on and gave me an extra remote to make me feel better--until I found out how much I got ripped off. To make matters worse, they even installed the safety sensors incorrectly. The green light sensor should be installed on the same side as the wall control so you can easily verify if something is blocking the beam. I had to call them back out a THIRD time just to correct that. What makes this even more frustrating is that I specifically told the technician I was not prepared to spend $1,300 and thought I was only looking at a couple hundred dollars in repairs. He convinced me to replace my existing Marantec opener because he claimed parts from Germany were hard to get and that repairing it would cost more than installing a new opener. That is the ONLY reason I agreed to replace it. I did not upgrade because I wanted some fancy new opener -- I did it because the technician made it sound like replacing it was the most cost-effective option. I trusted the Pioneer Door name and got burned. The two technicians (Josh, Nick) who came out for the installation, helped with MyQ, and reinstalled the sensors also asked me to leave them a 5-star review so they could earn additional compensation. It's pretty wild that after trying to overcharge a customer, they'd still ask for a positive review to make extra money. I understand everyone is trying to earn a living, but it's frustrating to feel ripped off and then be expected to leave a glowing review so they can receive commission. Clearly, the concern for the customer's wallet just isn't there anymore. This isn't the Pioneer Door I've been doing business with for over 20 years. Time to move on to another shop.

Great work from this company., recommended from a friend. He came through while we were in a…read morepickle. He went above and beyond with his work. Definitely would use him again and highly recommend.

Prompt, clean, friendly and skilled at repairing my garage door issue. This is the second time I've…read moreused his service. I would definitely recommend to anyone looking for a problem solver rather than someone who just wants to tear out your stuff and replace with new.

Arron was on time, professional and friendly, he is the owner operator. Came out on a Sunday and…read morewas finished in a timely manner. I highly recommend Shepard Doors.

Honest, reasonable pricing, and knowledgeable. He provided great advice and did a wonderful job…read more I've already saved his contact info for the future and will be recommending him to everyone I know. Thanks for the great service!"