TLDR - Their warranty is a sham and they do not do good work. Go anywhere else! Buyer beware! Our water heater was making a very loud noise and had ASAP come to replace the water heater. less than 2 months later and the noise starts back up again. If you visit their website they state they "go above and beyond to exceed expectations by resolving the issue the first time around", but this did not seem to be the case. At least like their site says they "warranty all of [their] work so there are no hassles or gimmicks" when needing a repair. Right? Wrong! I was VERY rudely told this 100% satisfaction guarantee ends at the 30 day mark. If anything goes wrong with their work past this point they will not come out unless you pay them to. read more

We had to get a gas furnace replaced (through the CEDA program), and ASAP was our second choice because our initial company left us hanging and cancelled a few hours before the assessment - after a 6-day waiting period for the appointment. However, ASAP should have been our FIRST choice. They were able to confirm an appointment within a few hours of the phone call, and showed up the next day early in the morning. Once the final approval was in place by CEDA, we were able to get an appointment for the install just 2 days later. Greg and TJ did a phenomenal job. The place they had to work in was very small, but they got the furnace successfully installed before 4 pm. They were on time, professional, efficient and mindful of our cat. We're very happy with their service. Olha, the office manager, was very thorough and friendly as well. read more

They installed a new bathroom faucet and also investigated a leak in my shower. They are clean, efficient and cost effective. I will be referring them to my condo association. Thanks, Ola and team!! read more

ASAP Plumbing & HVAC - Bathroom faucet - Plumbing Near Me

I liked every interface I had with ASAP throughout the entire process. Olha the office manager was patient and explained clearly, they sent followup calls and text messages and emails (yes, all three!) to remind me of the appointment, to tell me that they were on their way and who would be coming. I was the first appointment of the day, they arrived exactly on time. As everyone has mentioned, they came gloved and masked. They also wore shoe covers, a big plus!!! I had both the fill valve and the flush valve of my toilet replaced. The people from ASAP were meticulous, had great attention to details, made sure the toilet will flush well and no water leak into the bowl. This is so unlike the previous plumber I had who I believe didn't seat everything completely, which caused the flush valve seat to dislodge from the "ear" on the very 3rd flush in over a year - it's the guest bath that didn't get used much especially during the pandemic. I then broke the plastic "ear" when I tried myself to put the seat back in the slot and had to replace the entire flush valve. I wanted to replace the fill valve because it's old and about time.) There are many companies with similar names, I have to believe the one lone bad review posted from San Francisco on 6/6/2021 was not meant for this company. read more

Great communication with the front office. The team was able to inspect and diagnose my issue (low water pressure )in a timely manner and appreciate their attention to detail. Ie summary of findings, texts when plumber was on the way. Great team to work with ! read more

They are very responsive! I recently had an emergency leak and in my building I do not have my own water shut off. The entire building needs to have the water shut off and we are required to use a licensed plumber. I called first thing in the morning and they came out the same day. Really nice people. I have used them twice. read more

As a property manager, I am constantly dealing with different contractors and other professionals in the industry. Without a doubt, Alex, Olha, and the entire team are some of the best I've ever had the pleasure to work with. Not only do they provide a quality service, but are extremely reasonable for the excellence they give. If you looking for someone for your job, please look no further. Thank you ASAP! read more

One of my rooftop AC units finally died and needed replacement. Due to the logistics, this job was a huge ordeal and which involved a crane and closing off a street. Many companies would not take on the job or were not insured for it. Fortunately, I was put in touch with Alex and he managed the job for me. Alex was responsive, professional, and reliable. As was every other member on his team. The job got done as advertised, on time, and on budget. I couldn't be more satisfied with everything they did. Thank you all so much! read more

This is my second time using ASAP! I love working with them. This isn't my field of expertise and every time I work with ASAP, I feel very taken care of! Olha is amazing, she is the office manager, she has everything organized and communicates everything clearly to where you understand what you're getting and paying for. Everyone they send is very knowledgeable and helpful. They truly perform high quality work! Don't wait, Call asap to get the best service! read more

Not long after buying a new condo my kitchen sink starting leaking. I was referred to ASAP Plumbing & HVAC, Inc. by another condo owner in my building. Upon the first call to them the receptionist was very pleasant and seemed genuinely interested in helping me resolve my issue quickly. The technician that came out was also pleasant, knowledgeable and adhered to wearing a mask and shoe covers. It turns out I needed a new faucet. The technician ran out to get a new one and came back and installed it. I'm a very satisfied customer. I will use ASAP for future plumbing needs. read more

ASAP responded to my online request on a weekend and fixed my broken toilet almost immediately. Olha the office manager was terrific! She let me know what the plan was and kept me informed. The plumbers showed up when they said they would and were in and out very fast! Highly recommend ASAP. Thx Olha! You rock! Marty read more

ASAP did a great job replacing my furnace. The 2 workers were polite, kind, courteous and respectful of me while on work calls and not using loud equipment during that time. Since a new furnace installation was not available immediately, I waited a week for one to get installed and this was in December when temperatures are quite cold. ASAP went above and beyond to deliver me 3 space heaters to keep me warm until my new furnace was installed, which helped me tremendously! That extra step was so kind and much appreciated. Great customer service. I've used ASAP in the past and will continue to do so in the future.  Great work! read more

We're having issues with all our toliets at one time. We called ASAP and they re able to send their crew over within 3 hours. The crew was extremely professional and fixed the backup and overflow issues quickly! read more

Wonderful Customer Service. Olha, the customer relations person, was so helpful and understanding. She tried very hard to help me. She followed up immediately. Alex, the plumber, fixed the problem I have had with my toilet for 11/2 years. No one else was able to figure out what was wrong. I am very satisfied with their work. read more

I live in an old, converted loft, and over the years, I have run into a number of issues related to the A/C and plumbing. In each and every case, ASAP has always provided prompt, and excellent service, and I will continue to use them whenever the need arises! read more

I am livid. We had an emergency situation, and they were quick to come out. Unfortunately, they left behind so much damage, and they refused to compensate us. They broke our water valve, and left a leak on our basement floor, which affected our finished side as well. There was a disgusting sludge in our shower, and we were told to "flush it" back down the drain. But how can we do that if we had no water. we called the company, and were told they had "good work ethics". But basically , they left us in a lurch. I do not recommend. read more

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My HVAC stopped working and contacted Ohla and Alex. They are both very kind and friendly. I explained what was going on and they squeezed me in, even though they were completely booked. The technicians were very professional and had gloves and masks. They were fast, efficient and hardworking. They showed me what went wrong and what the next steps were. I had to buy a new hvac but Alex went out of his way to try to negotiate with the manufacturer to help me save. Can't really ask for better than that. Will definitely use again and will recommend to anyone that needs hvac services. read more

Toilet was backed up and someone recommended ASAP. $450 to get the pipes cleared (rodded) and a month later I am having the same problems...this time "I have to figure it out myself". They wouldn't come back and help without charging me again. I don't think what they did fully cleared the pipes so this should be done without another charge, right??? 1 month!!! Maybe I just shouldn't have these high expectations for a plumbing company but I would have made sure my customer was fully taken care of. read more

It is not easy to find a reliable plumber. I am glad I found ASAP. They responded quickly, scheduled the appointment immediately, arrived on time, worked quickly/professionally and completed the work for a reasonable price. I will continue to work with ASAP and recommend them. read more

ASAP Plumbing & HVAC did a great job installing new piping from my basement to my refrigerator wall in the kitchen. After noticing a leak in our basement, I called and spoke to someone who walked me through the likely causes and fixes. Within minutes, I was able to setup an appointment and techs arrived the next day. They were extremely knowledgeable, clearly understood the issues and walked me through the entire repair process. Within a few hours, the leak that several other companies have tried to fix with "shortcuts" or "patches" was professionally resolved with experts. All of the work was done efficiently and with no cleanup required. I will absolutely be using ASAP Plumbing & HVAC for all of my future home projects or repairs. read more

My water heater died and began to leak down to the neighbors below. On Tuesday afternoon I was visited by an engineer who identified the issue, reduced the leak and arranged for customer service to reach me for follow up. I was able to schedule an installation for the following morning within 10 minutes of the engineer leaving. On Wednesday, the team arrived armed with everything: drop cloths, face masks, work gloves, welding materials, miscellaneous parts needed to hook up my gas and water to my new tank, etc. the team was on time, clean, very courteous and abided to all of today's social distancing rules. I am very pleased with my experience and highly recommend them - especially in an emergency. Shout out to Alex for agreeing to communicate via text while I continued working my day job. Flexibility was appreciated! read more

ASAP is one of the best HVAC and plumbing companies in the city. Recently hired ASAP to remove and reconnect our AC unit because of concrete work in the back of our building. The service was excellent. We've been using ASAP for the last two years and they always provide great service. read more

ASAP plumbing handles our condo building water and sewer work. I am having renovations done to my condo and Ohla and Alex really helped me out by scheduling the water shut off and working with me on the date and time. Ohla even worked after hours to help me get the work scheduled. They were courteous and easy to work with. read more

This was our first experience with ASAP Plumbing & HVAC. We had them install a new HVAC unit in our condominium. They did an excellent job. They came on time, worked diligently, did careful, quality work and cleaned up before they left. They were courteous and professional throughout. We will be working with them again in the future and won't hesitate to recommend them. read more

ASAP was a terrific help in fixing a leaking gas pipe after People's Gas turned off service to our apartment. Alex was quickly responsive after hours and his team was able to come first thing the next morning. They were on time, courteous, and took care of the work quickly. And especially considering the urgent nature of the work, pricing was very fair! Alex was recommended as the "go-to guy" by a good friend who works in property management. I will definitely go back to him the next time I need plumbing work. Thanks! read more

One of the best plumbing & HVAC company's I have ever dealt with, we have been using them for over 4 years for different plumbing and HVAC services. Alex and his team are very efficient, professional and knowledgeable. They do a great job of explaining the issue, answer all the questions, and test everything upon completion. They also clean-up the premises after themselves. Thank you ASAP Plumbing & HVAC. read more

This is the company you want to call! Alex is very knowledgable and responds quickly with accurate information. His workers are very efficient, personable and clean up when they've finished working! After other unfortunate experiences, this is the company I'll continue to use. Be sure you get the right one...it's ASAP Plumbing & HVAC, Inc. There are others with similar names. read more

Alex and his team were great to work with. They put forth the extra effort to get my job completed. I would recommend ASAP Plumbing and HVAC. read more

Does this thing have 6 Stars? I called ASAP in a state of emergency as I realized my water heater leaking! They were here within an hour, and they were the THIRD place I called! The first two didn't even call me back! They quickly drained the water heater to avoid further damage and presented several different water heater options before they installed it the same day. Left the mechanical room looking cleaner than it was before. Will be coming back for sure, and recommending to others. read more

Amazing company and amazing service. The crew is super friendly and very knowledgeable. We use them for all our plumbing needs for residential and commercial. read more

Our hot water heater recently went on my wife and I. We called around a few places and got various estimates that were shockingly high. I did some research on Yelp for a few places close to our home in Glenview that had some favorable reviews. The one that I read for ASAP Plumbing stood out because it mentioned fairness in price, great workmanship, and great follow up customer service. They also mentioned how they went out of their way to clean up around the work area. There estimate was just a little above the lowest estimate, but I wanted to give them a chance because they were close to our home and had some great comments in their Yelp review. I must say, they did not disappoint. They were everything the review that I read said they would be. I met with Alex and he thoroughly walked me through what to expect from the repairs, how much it would cost, how much time it should take ect. I was working from my home office during the day while they were replacing the water heater. He was so respectful, that he would text me to make sure I was free when he needed to talk to me. Everything was completed in just the amount of time he said it would. Then without me saying anything, they started cleaning up the garage floor around their work area. And they left the place cleaner than when they came. Then lastly 1 -2 days later, he called us back to check on us to see if there were any issues. Great job! I would recommend them to anyone in the area! read more

I hope that I can write a review which does this company justice. Five stars just does not seem enough. ASAP came out today, on time, after I called them yesterday about my air-conditioner. We had a major problem in my 59 unit condo building where the air conditioning units were not numbered correctly by the building management. ASAP handled this situation with the utmost professionalism and grace. Because of where my unit was located they had to shlep over 20 buckets of water around to the other side of the building. They got my unit up and running and to say that the price was extremely reasonable would be a major understatement. Both the guys in the office and the two men who were doing the work Kept me continuously updated about what was going on. After the service I experienced today from ASAP I will be choosing them from now on. I am telling everyone I know in the Chicagoland area about my experience with this company today. I highly recommend them! read more