J Sewer was incredible to work with during a very stressful project. We took ownership of a 100…read moreyear old house, which came with 100 year old pipes. We had to have our lawn dug up, old pipe removed along with clean outs and fully replaced. They even relocated our plants to save them (I was not expecting that!). Marcelo and his team were so calm, kind and professional. He worked hard to find the true problem and not do unnecessary projects if we didn't have to. I would request to work with Marcelo again and have already recommended J Sewer to my neighbors.

I got multiple estimates for an exterior flood control system, but J Sewer & Drain stood out right…read moreaway. The owner was honest, responsive, and offered a fair price compared to other contractors. The work was completed quickly and smoothly with no issues at all. Glad I went with them. Ruby

Matt is a mensch! What a kind and experienced plumber. During the hottest and busiest weekend, he…read moretook my call, walk me through all my options, never trying to upsell me on anything. So rare to find service providers like Matt. I will refer Matt to all my family and friends. Mus Chagal

Nothing makes me happier than seeing people become true experts at what they do…read more This company specializes in water heaters, and it shows. A few years ago, when ours unexpectedly went out, they were like a SWAT team. They arrived quickly, cleaned everything up, and had a new water heater installed in no time. This morning, I took a very cold shower, which was not how I wanted to start my day. We discovered the pilot light had gone out. My husband tried resetting it without success, so he called them. They asked him to send a few pictures, immediately diagnosed the issue, and texted him a short video showing exactly how to reset it. A few minutes later, we had hot water again. That's what great companies do. They're prepared, they know their craft inside and out, and they make solving problems look easy. If you need a water heater, I honestly wouldn't call anyone else. Thank you for always being there when we need you.

This was my fourth time using this company, and once again they were outstanding. They are…read moreconsistently timely, prompt, fast, and extremely professional. Every technician I've worked with has been knowledgeable, competent, and genuinely trustworthy -- which is rare these days. I'll be honest: I was a little nervous at first because I kept reaching their emergency line over the weekend and holidays, and I wondered if they might be getting too big. But after this visit, I realized it's probably just because they're that in demand -- and I see why. They even honored a coupon I sent 30 minutes after I paid, which they absolutely didn't have to do. That level of integrity means a lot. I truly hope the owner takes great care of this team -- they deserve it. I trust this company's name completely, even with so many other 5-star plumbing companies out there. This one stands above the rest.

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

Stan came out to look at a garbage disposal they installed 2 weeks ago. He found where it was…read moreleaking and the same day they scheduled a visit to replace the product. Stan, specifically, was one of the nicest people I have ever met. It says a great deal about a company when good people work there.

The service was great from inception to completion. The tech working that installed the toilet was…read moreamazing doing a thorough job and even made sure to clean up under where the toilet was so any lingering scents, grime, bacteria, etc. beneath were gone. In the beginning I was a bit skeptical of a $49 quote fee but the price was right and I did use them so they credited it to the bill. I'm having them come back out to replace the water heater soon. 10 out of 10 and 5 stars.

For some reason, the moment I saw Andres' page, read some reviews, I had a good feeling about him…read more He was the FIRST of three quotes I requested. Because of MY scheduling conflicts, he was the LAST of three quotes I received. But as the saying goes.. "save the best for last". That statement couldn't me more true. I was lucky enough to watch him work and actually TEST what was going on BEFORE telling me how bad of a problem we had. The other two quotes I received saw the problem, tested nothing, and said they needed to excavate and because of that, the price was going to be way more. Their process was..."break the concrete, THEN rod the pipe to see if there's a clog", which would also be an all day job with a team. Andres insisted on rodding the pipe first, and that he'd be done in 20 minutes. He said IF that didn't work, (because he was going to test it again), THEN he would have to break open the concrete. I don't know about you, but that seems like a much more sensible option. He let me watch as he pulled all kinds of debris out of our kitchen stack drain. By the end, he had a nice sized pile, and water was flowing through there like Niagara Falls. He was done in 20 mins, as promised. Since he was there, I asked him if he had time to check our tenant's unit because they were having some drainage issues. He said he was trying to avoid rush hour, so why not? Lucky for us, he fixed another clogged drain, and a leaking pipe that we had no idea about! While we were talking, I asked him if he has a team he works with. His response: "No, I work alone because I don't trust other people to do good work and do it right". He also cleaned up after himself (you'd be surprised, but this is not always the case when people come work in your home), and I insisted on cleaning so he could leave, but he refused. He'll be back soon for some more work and I'm thankful to know we'll be in good hands. The world seriously needs more people like Andres. If I could give more than 5 stars, I would. Thank you again!!

Responded quickly and fixed problem. Would recommend to others for their plumbing problemsread more

very professional service. Tech arrived as scheduled and was very concerned with our problem and…read moreoffered option to solve it

It's been a while (2022), but they came out to look at a leak with one of our water heaters. They…read morefound multiple issues and said the equipment was too old and they needed to replace both of them. They quoted us $5k and some additional cost to check the HVAC while they were there. The HVAC check seemed like everything was fine, but they used it as a sales op to try and sell me new furnace and humidifier, which was working fine at the time (and continues to function 4 years later). Thankfully their 1-year VIP service was the most valuable part of it, because one of the joins for the new water heaters started leaking again almost 12 months later. However, when they came out, they couldn't get the water main to close in our unit, so they quoted me to replace it as an additional cost instead. We said no, and gradually loosened the water main valve to the point where we could get it to close. We believe it was debris from the water main for the building being shut off multiple times for other work recently. Once we resolved that issue, we were able to get them to actually repair their failing original work at no cost. Not sure I would recommend.

Service was great, but the attitude was not and taking advantage of the customer came first before…read morehelping the customer solve a problem. As soon as Matthew came in the door, he asked for money. Who does that? Than, he gave a quote of $450, in which $150 that we prepaid was going to be used for the $450. When the job finished, he asked for $625 + $150 = $775 which is ridiculous. Then he played the part of the victim by saying "don't play any games with me" The guy is very narcissist.

Avoid. This man was very abusive (toxic) in how he spoke to me and acted. Obviously he made me very…read moreuncomfortable. In addition, he told me I had to leave my own bathroom so he could look at it which no other plumber has done. He had no idea about our very common plumbing setup but told me he was an expert plumber. I hired someone else who did the job well, was professional and respectful and charged a fair price for the work.

Sam communicated well, timely, and quoted reasonably. I appreciated that he took the time to…read moreexplain the complexities of the work needed. Very professional and I highly recommend.

I needed to have the shut off valve under my kitchen sink replaced. The valve that was installed…read morecontinues to leak even after a second visit to stop the leak. I will contest the charges with my credit card company and hire just about anyone else. A really bad experience.