They opened this Chrony Capitalistic abominable place were there is no PARKING. When you have no competition for business: the customer gets screwed. They make you park a mile away and get on a COVID-19 infested Bus for a free ride to a head shop to pick up an online order already bagged‍. Or you can do like I did and a bunch of other people. Take the 1 mile walk of shame looking like a cow in a herd tromping down the street in the rain. They should yank that license and give it to someone who appreciates the golden GOOSE license to pillage. Seriously it looks like a DOPE HOUSE and they intentionally expose people unnecessarily by making them get on that BUS. I literally would give 0 stars if it was an option. It almost seems like they went out of their way to make it a thorn in your side and as uncomfortable as possible to pick up an online ODER that should be drive-thru in the first stinking place read more

They open a rec only location in Fairview heights, however continue to prioritize Rec over medical patients. I just waited in line as an entire room of recreational shoppers were cleared out while the clown running medical can't even make eye contact and maybe a "hey be right with you" cuz he's flirting so hard with the girl he's waiting on. Then as myself and the other gentleman waiting start to get visibly frustrated he yells at us to jump in front of the rec line and made it seem like we were idiots for not knowing rudeness is their policy for making sure people get their medicine. solid work!!!!!!!! read more

I can see why such a building could seem complicated and intimidating to someone who isn't familiar with dispensary procedure, but I felt cared for and listened to by my cashier Aspen G (when I decided to write this review, I checked my receipt, and I believe it says this person's ID number is 55964. I've never had a quicker or more pleasant time in any similar establishment, and I would ascribe that to some of the great personnel and staff working at this location. read more

It was extremely nice inside and not at all what you may be expecting from a place that sells cannabis. I would liken it more to going to The Apple Store than something like a head shop. The associate who assisted me, Sunny, was friendly, helpful, and made the experience very pleasant. I actually only came to get something to help a few folks I know with some pain and anxiety relief, but after having visited, I think I will likely return and try something myself. read more

This is review is for the Fairview Heights dispensary they do not have a page here yet on Yelp I went there yesterday they are awesome it is a huge building plenty of room plenty of space scene they have everything to bladeston large glass cases all your accessories and add-ons and they take their time with you with the counter explain whatever you need explained there's no rush about it the people are awesome and very knowledgeable I'm going there again today read more

I went by here on New Years Eve and the line was quite long, as would be expected given the day. It didn't take long to check in, and from checking in to getting to the budtender took only 15 minutes, which I found impressive considering how busy they were. Nicole helped me out during the transaction and gave me advice on the infused products that I was purchasing. I always enjoy stopping by there, and look forward to the next time I need to stop by again. read more

Interesting protocols for the whole process. This is obviously not like Seattle stores. Seems like the place is so popular they're running out of product. Nice that they take debit cards. This store is going to be medical only when they open their new store in Fairview (?) or somewhere nearby which will be strictly rec. That's what one of the counter people said read more

Dope! Lol get it. No but seriously when it's not busy the level of convenience is really great. The overcharge though maybe some of the proceeds should go to trying to put a presidential pardon in action for some of the people in prison for what's now an honorable business Just saying if anyone could help is should be the 420 community. read more

I like how theyve found a system to things, I'm in and out of there in 10 mins, I do wish they had a pop up on the website that cash was the ONLY thing they are taking right now, rather than cash would be quicker. Scott W assisted me 3-5 with my preroll order. He also helped me find out my loyalty points for their new loyalty program. read more

ascend fired a loyal employee and friend of mine over a whining coworker who mistakenly gave away $$$ of merchandise. this worker was called out on the error by this person. was the worker who gave away merchandise fired? no. the person who called out the worker was. DO NOT SHOP HERE!!!!!!!!!!!!!!! Shady personnel working here. read more

I had heard horror stories about the waits here, but the online ordering and pickup process is extremely efficient. Obviously it's helpful to know what you want instead of needing a consult. They have clear marks on the ground to ensure social distancing while waiting, and there is plenty of staff to direct you. read more

I love coming to this location. All of the employees are very educated on product, kind, and helpful to move you through the process if you are a new customer. The product is always very high quality. There are many employees working at a time to help everyone get in and out regardless of how full it is! read more

Great high quality products, as well as super friendly and knowledgeable staff! My bud tender Gabriel was very knowledgeable and a pleasure to work with! And most importantly the products are amazing! The concentrates that I've bought from here have all been top notch and I highly recommend this spot!! read more

Just stepped in I was so confused, Jeremy took the time to settle things out and deep dive into my account and over exceed the bar of customer service by taking out the time and making sure I left with my purchase! This guys knows buisness and does it really well, thanks Jeremy! read more

Very fast and efficient process, especially with the covid 19 restrictions going on. The cashier, Aspen G, was exceptionally kind and helpful to me with the checkout process! Nice to see a smiling face in these times. Cannot recommend them highly enough. Thank you! read more

This review is also for the Fairview Heights, Illinois location. I cannot find their location specifically on here but both dispensaries are awesome. I have no complaints. Easy system and fast service. Tax can be high but that's nothing on the employees. 5/5 read more

Excellent business, everyone is very nice, Pauli and candi were very helpful! They have excellent product and a very wide selection. The process is great and easy to do. Steve the Gm is extremely friendly and always recognizes and welcomes us! read more

I enjoyed everything about this place! A new experience of in store shopping ... Aspen was the cannabis expert and really gave me a lot of information for the future shopping trips! I will go back and I highly recommend the sour gummies read more

I've been coming to this location since this dispensary opened in January 2020, and I love it! The staff is knowledgeable, friendly, and helpful, and the products are outstanding - and cheaper than at the other dispensary in the area:) read more