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    Ascent Home Services Inc

    5.0 (4 reviews)

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    8 years ago

    Satisfied customer right here! Dennis gave us the best deal. His service was great. Made the whole thing easy! Thanks so much guys!

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    11 years ago

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    JDI Windows - New JDI Windows Company Logo

    JDI Windows

    (169 reviews)

    Used JDI to replace 12 windows that were 24 years old. They had the best window st the best price…read morewith excellent installation. They also replaced severe damage around several windows due to excessive moisture. Call Rex st 730-427-4477 to have a great window experience.

    Extreme disappointment regarding the quality and installation of the 18 Simonton windows I…read morepurchased from JDI. The overall product quality is unsatisfactory, and the installation was subpar. I continue to experience drafts and excessive noise through all the windows. The amount of noise I receive from planes (I live nowhere near an airport) and cars is crazy; it was never like this with my old builder grade windows. Furthermore, the caulking is very sloppy. The owner said he was ok with the work and threatened to place a lien on my property the day after the windows were installed if I didn't pay, even though I was not satisfied. Following the owner's suggestion, I completed a Home Energy Audit. I have attached a few photos from that audit which clearly demonstrate significant temperature differences. I have also attached videos demonstrating the air leakage using a fog machine.(I can't attach all the pictures and videos I have and would be happy to share) After I called the troubleshooter radio show, the owner sent a crew to insulate three of the windows that I felt were the worst (which helped a little). I was then asked to pay for the insulation of the remaining windows. It is unclear why new windows would be installed without proper spray foam insulation in the first place. Additionally, two of the windows still do not close or lock correctly, even after the sashes were replaced twice. Given my significant investment, this has been a regrettable experience.

    Superior Industries - Align composite insulated siding horizontal and board and batten

    Superior Industries

    (18 reviews)

    Inferior Product Installed…read more I needed new windows for a remodel I am doing in my daughter's condo. I contacted Superior Industries for one of three quotes I received. Mike came to respresent Superior. Mike and I discussed in detail about the color of the windows. I probably told Mike at least a dozen times "I need brown windows," "The windows must be brown." Not once did Mike speak up to tell me the windows he had in mind would be white inside. I fully expected the windows to be brown inside and out. Mike emailed me a work order where he added "white inside" to the description of the windows. I didn't notice this detail in the work order, but at the same time, I did not approve or sign-off on this work order. I approved the install solely on the promise of brown windows at a quoted price of $11,262. What business person would believe that simply sending out a work order, with no sign-off by the customer, indicates acceptance by the customer? The windows Superior installed are much cheaper windows than all-brown windows would have been. I accepted their quote believing I would get all brown windows. Quotes from the other vendors indicate brown and white windows sell for three to four thousand dollars less than all brown windows. I overpaid by three to four thousand dollars! I entered into agreement with Superior in good faith. I did not get respect or good faith in return. Instead, I got an inferior product where a much better product was promised. I will never do business with this company again. Update to Mike's response: What contract? A contract is a document where both parties sign-off agreeing to the terms of the contract. My signature does not appear on any such document. The email Mike references approves only the quote based on a promise of seven brown windows. I never approved the work order via email. I challenge Mike to post here any proof that I signed-off or otherwise approved the terms of his "work order."

    We were looking to replace our 28-year-old, builder-grade siding that was showing signs of water…read moreretention. After getting four quotes, I came to realize that each company pretty much has one type of siding they recommend and install. For one company we interviewed it was LP (engineered wood), for two companies it was Hardie (fiber cement), and for the last company, Superior Industries, it was a material we hadn't heard of before: Gentek ALIGN Composite Cladding (aka Alside ASCEND Composite Cladding). I was initially skeptical because I hadn't come across it in my research. How good could it be? Turns out, amazing. Really glad I called Mike to come take a look, as otherwise we would have ended up spending a lot more to get a not-quite-as-good product. Superior Industries replaced all of our siding, soffits, and facia, and aluminum-wrapped all new trim boards for us. They did precise, high-quality work and it really shows. Communication was good throughout and the guys who did the work were friendly and competent. Mike only has a couple teams, so these guys have been with him for many years and really know their stuff. They listened to everything I had to say, they consulted me when there were any decisions to be made, and they answered all my questions. Everything looks great and we are very pleased.

    Performance Windows - After

    Performance Windows

    (53 reviews)

    So far, so good! I'd been wanting new windows for a while when Performance Windows stopped by our…read morehouse. While I don't love to usually entertain solicitors, they caught me on a good day. Amari was friendly and patient, walking us through the different options and offerings. I was sold! This was the third window quote I'd received, and I really appreciated the straightforward pricing and easy financing options. It took about three months from our initial meeting to installation. On install day, it was super cold and the crew worked efficiently, cleaned up quickly, and communicated well throughout the process. The supervisors kept us informed of their progress and were happy to answer any questions. It's only been a few days, but we haven't had any issues so far. I'd definitely recommend talking to Performance Windows if you're considering a window replacement.

    BEWARE, this whole "advertising home" thing is a massive scam…read more Someone came to our home telling us we had been selected as one of two rare advertising homes and said someone would follow up with more info. The pitch was that if we had windows installed and put their sign up in the yard and left them good reviews they would give us 50% off the price of windows and free install. The "marketing coordinator" (salesperson) who came for the follow up informational meeting tried to take advantage of the fact we hadn't done any advanced research (since we weren't actively seeking out quoted for new window, which she knew) and tried to convince us pella/anderson windows for our home would be $75k and so performance windows at $35k were a screaming bargain. This was not an informational meeting, it was a bait and switch sales move. She told us that we had to sign on the spot and drop half the amount ($17k) otherwise when she walked out the door the deal was gone. She was trying to pass completely made up inflated numbers as fake "competitor pricing" in order to make her offer look like a discount so we would fall for the exploding offer. Thank god for chatGPT. A few questions quickly returned a realistic estimate for windows for our home ($18-20k for vinyl windows, not $35k) and explained the whole advertising home scheme, allowing us to call her bluff and decline the so called "deal". I would never do business with a company that uses pressure tactics and preys on unassuming folks who haven't done their research in order to lock in contracts under false pretenses. I hope everyone sees this review before they sign up to be an advertising home or even waste an hour of their precious time talking to Performance Windows sales people.

    Ascent Home Services Inc - windowsinstallation - Updated June 2026

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