We've never had a property manager like Sandra. We've been tenants for about a year and the level…read moreof care from her has been unreal. Maintenance requests are always taken care of immediately (often same day) and Alonso, the main maintenance guy is so kind and respectful when he's in our home. Highly recommend J&P to future tenants and owners.

Do not rent or buy from this place. All we did was ask for necessary plumbing and electric repairs…read moreand they kicked us out. Days before kicking us out, they called us model tenants and offered us a two year lease. We asked for necessary repairs, the lease was revoked and we were given 60 days to vacate. These people aren't serious and can't be trusted.

Steve has managed the property I am in and has been an excellent manager, responsive and always…read morecomes to check and explain issues whenever we have any. I can fully recommend him to any property owner

Steven was absolutely Fast to answer. Knowledgeable, understanding and professional. He met with us…read morethe same day and made a good plan to our rental!

So far Krystle Property Management Has been helping me and my brother who is mentally disabled and…read moreunable to take care of himself....see the light at the end of the tunnel in processing they understand our situation which is the place we live in now has deteriorated and has made it unsafe for my brother Thank you Krystle Property Management for being there for us...blessings

Lived in an apartment on Cherry in Long Beach that was managed by CPM and overall:…read more 1) They were semi-responsive, especially to huge issues. There was one instance where they actually lost a check that was automatically mailed to them by our bank and they didn't tell us for 4 months--little awkward to get a phone call from the owner about why we didn't pay our rent due to their error. Never apologized for it, but whatever. Mistakes happen. 2) Got entire deposit back, minus $50 after living at the apartment for 2ish years. I feel like it was okay, although I do think we took SUCH good care of the place so I would have appreciated the full deposit back. I also had to bug them a couple times about it. 3) The building/apartment itself had a lot of issues...they couldn't really address them because the owner didn't want to. So that kind of sucked, but I can't hold that against them. Advice if you're a tenant here: 1) Send emails; keep everything in writing. Follow up. Be courteous and professional. Keep things documented just to cover your own butt.

I want to give a shout out to Harbor Property Management. They have consistently taken great care…read moreof me and my family, and anytime an issue comes up, they handle it quickly and professionally. It's not always easy to find a property management company that's responsive and reliable, but they've been exactly that. Really appreciate the team at HPM thank you for everything.

I personally had a miserable experience with HPM. Whenever I made a request for something that…read moreneeded to be fixed, it was done in the cheapest way possible by a "handyman" that did a far worse job than I could do. Im a pretty handy person, but I was still very disappointed in the job they did. It was almost always a "band aid" solution and not spending actual money to just get it done right the first time. Even when the job was done, it wasnt very professional and nobody from the management company came to inspect any job being done, which if they saw in person, would not likely approve of. There were times where the job left the house in a mess, dust everywhere, and when provided evidence photos, they made us hire someone to clean it for something that wasnt even our fault. When heavy machinery was used ( always on for almost two weeks straight) and provided evidence of over $200 of electricity bill increases, they made me pay for it. The people in the office are nice, I just think they need to do a better job of the operational processes and spend money on decent workers to get the job done right the first time so people dont need to keep coming back. This was a nightmare, I would highly recommend not renting from this property.

I'm a current tenant at one of the J Realty properties and man, do they know how to run a business…read moreor what. Excellent communication, top notch execution, and perfect follow ups... they stay on top of things. Michael, Matthew, Dylan, and the rest of the team, are solid. They will work on your behalf to get the landlord to do things. I recommend them 100%

I've spent 6 months trying to resolve a parking issue at one of JRealty's properties, and the…read moreexperience has been incredibly frustrating. Management admitted in writing that another tenant was given a second parking space in error on their lease. They also admitted they recommended removing that space because it was causing problems. The vehicle associated with this improperly assigned parking space occupies an area that is not identified as a parking spot on the parking map that was provided to me by management. Instead of being parked in a designated space, the vehicle extends into the common driving and maneuvering area tenants must use to access their assigned parking spaces causing daily risk damage to my vehicle. Whats even more revealing about this company is how the issue was handled! I repeatedly raised concerns that the parking arrangement could present code, safety, or fire access issues. Rather than addressing the problem directly, I was told management was waiting on city inspection results and that those results could affect the outcome. Months later, I was informed that the inspection they had me waiting for was actually a habitability inspection and that the specific parking location I had been complaining about was not one of the spaces that was evaluated. Think about that! I was led to believe the inspection would address my complaint, only to later find out that the disputed parking space had never been reviewed at all. I spent months waiting for inspection results that never actually addressed the parking issue at the center of the dispute. Even after admitting the parking space was assigned in error, admitting the situation was problematic, and acknowledging that the disputed space wasn't evaluated during the inspection, management still has not provided a meaningful solution. I have attached screenshots of the emails so people can read the correspondence and draw their own conclusions. Based on my experience, get everything in writing. Keep every email, save every photograph, and document every interaction. The only reason I was able to uncover the inconsistencies in management's explanations was because I maintained a complete paper trail. Without it, this would have been reduced to my word against theirs.

First, I can't explain how great Scott Management team has been for our property for the last…read moreseveral years. I am really glad that I made the decision to go with Scott Management. The whole team has been so helpful and responsive to any of my questions or concerns. Our building is well maintained and any issues are always resolved quickly. Special thanks to both Margaret and Josie! I know at times I may not be the easiest person to work with but they are the most caring management company I have personally worked with. Scott is definitely doing something right with his company.

I rarely leave a one star review after a single bad interaction. This review is based on…read moreapproximately five years of dealing with Scott Management Company as the management company selected by our HOA. My experience has been remarkably consistent: dated processes, poor follow through, defensive communication and an approach to homeowners that too often feels adversarial rather than service oriented. The distinction matters because homeowners generally do not choose the management company. The HOA does. That creates an unusual relationship in which the people living with the consequences of the company's performance are not necessarily the people deciding whether the company keeps the contract. After five years, my impression is that Scott Management understands that dynamic very well. Routine communication can be unnecessarily difficult. Questions that should receive straightforward answers can instead produce curt or dismissive responses. Problems often require repeated follow up. And when something becomes complicated, the burden of keeping the matter moving has repeatedly felt as though it falls on the homeowner rather than the company being paid to manage it. My experience during a mold remediation issue was particularly revealing. When you're dealing with a problem affecting your home, you don't expect a property management company to perform miracles. You do expect organization, timely communication, competent coordination and some basic understanding that the person on the other end of the email is dealing with a problem in the place where they live. Instead, I repeatedly encountered communication that felt procedural, defensive and at times needlessly quippy. The experience reinforced a pattern I had already observed over years rather than feeling like an isolated failure. That's ultimately my problem with Scott Management. It isn't one dramatic incident. It's the accumulation of small administrative failures, unnecessary friction and an apparent lack of urgency that eventually tells you something about the culture of an organization. Property management is not simply collecting assessments, forwarding notices and explaining procedure. The actual product is stewardship. It is maintaining buildings, coordinating vendors, communicating with residents, keeping records, anticipating problems and making an inherently complicated relationship between homeowners and an association function better. In my experience, Scott Management too often adds friction to that relationship instead of removing it. I understand that a management company works at the direction of an association and its board and not every decision belongs to management. I'm therefore deliberately not blaming Scott Management for decisions outside its authority. I am reviewing the things a management company does control: responsiveness, organization, communication, professionalism, follow through and the way homeowners are treated when something goes wrong. I would not voluntarily choose this company to manage a property I owned and if I were serving on a board evaluating management companies, I would strongly recommend doing extensive due diligence before hiring them. The most concerning thing isn't that mistakes happen. Every organization makes mistakes. It's how difficult this company can make it to get from the mistake to the solution.

I have had an extremely frustrating and ongoing experience with Classic Property Management and…read moretheir contract plumber, Radisic. On March 21, 2026, my downstairs neighbor experienced another ceiling leak--similar to an incident that occurred in May 2025. During the previous incident, Classic Property Management relied on a visual inspection from their plumber and concluded--without clear, conclusive evidence--that the source originated from my unit. As a result, I was held financially responsible and paid approximately $5,000 out of pocket for repairs to my neighbor's bathroom. Unfortunately, history appears to be repeating itself. Once again, Classic Property Management and an on-site HOA representative have pointed blame toward my unit without providing objective, verifiable proof of the source of the issue. To protect myself, I independently hired a licensed plumber, who found no leaks or plumbing failures in my unit. As a homeowner of less than two years at Pine Creek, this experience has been incredibly stressful and disappointing. The lack of thorough investigation, coordination, and accountability from property management has made this situation feel unfair and unresolved. I strongly encourage others to proceed with caution and ensure that any claims of liability are backed by proper, evidence-based assessments.

Trash Issues Ignored -- Poor Oversight…read more Management has failed to address ongoing trash pileups and missing bins. Residents are left to deal with flies, odors, and the risk of pests -- all while management points fingers instead of taking action. No updates, no accountability, just excuses. If you're considering moving in, document everything and be prepared to fight for basic living conditions.

Norma helped make the process to view and apply for a property easy. She answered all our…read morequestions. All around positive experience.

We have lived in our apartment for many years. Our managers, Robert and Rubi, are kind and…read moreattentive. Every question or need is responded to quickly. Robert even follows up regarding my requests. He really goes above and beyond.

We needed a new property manager and we contacted 6 businesses and interviewed 3. We have been very…read moreplease with the prompt responses to any concerns, excellent communication and attention to detail. I highly recommend this company.

I originally had another property management company overseeing renting out my SFH but after a lot…read moreof not-so-great experiences with their communication and help, I went looking for another property manager and that's where I found Paul and Pacific Sands on yelp. That was a chunk of years ago! Paul is very professional and gets back to me quickly even when I'm sure he's pretty busy. Also has helped me from time to time by giving his advice when I've got questions, so I'm always learning from him. The portal to keep track of my rental data is super easy to use too. Highly recommend for anyone who needs a great property manager!

Horrible management company. Ever since they've taken over, the quality has gone downhill. They run…read moreSummerwind HOA and evrything has gone downhill since they've taken over. HOA money wasted on "upgrades" like a new rfid/fob system where it barely works or people have to stop and get out of their cars to use. Nothing wrong for the remote entry system that has worked for years. Now it just delays people getting in. They added a fancy sign that shows useless memos or "fake" threats to tow or say "you're on camera." Cool, violators are on camera, but guess what, the violators who are breaking our gate bar don't live here. Landscaping was redone in certain parts and other areas just left alone. Not order or plan to anything. They can't even repaint parking lines that are completely faded, but let's remove old and plant new trees Ridiculous fees on parking. $100 per car monthly locked to individual car. On-site manager can't comprehend that some people need to roster cars to charge their vehicles. Needed to get a board member to accommodate us because we have multiple EV's and on different nights, a different car may need to be in the garage/outside. They threaten to tow cars, but I haven't seen any cars get towed or removed even though many cars don't have a permit. But let's charge the honest people paying an increasing amount.

I am an owner in a development they manage. We have had multiple issues which require repair or…read morereplacement. The Horizon staff has not gotten repairs made as requested on issues which continue to occur, and is difficult to deal with. Rather than being of service to the property owner, they put up obstacles to getting issues resolved.