Norma helped make the process to view and apply for a property easy. She answered all our questions. All around positive experience.

We have lived in our apartment for many years. Our managers, Robert and Rubi, are kind and attentive. Every question or need is responded to quickly. Robert even follows up regarding my requests. He really goes above and beyond. read more

To be direct, it is the property manager. To begin, I was told one set of rules upon move in and over 5 years of residence those rules have progressively changed or I am told differently by the property manager with no advance notice. Also, it does appear that the rules are not applied equally to all tenants. What compeled me to write a review is that I have received text and/or verbal exchanges from the property manager that have been rude, dismissive, unpleasant and I would say at times combative. I am starting to feel targeted and harassed. Definitely unacceptable. read more

A huge shoutout to Robert and Rubi! They are the absolute best apartment managers. Always super helpful, responsive, and genuine in their kindness. It makes living here such a great experience! read more

I have been a tenant for a short time, but I already know that I will be extending my lease when that time comes. I am pretty critical of apartments, so I was shocked by how much I loved this place. In terms of the managers (Robert & Rubi), they are competent, friendly, and very accommodating - overall, just stellar! The property is always clean; the appliances in the kitchen are all new when we moved in, the cabinets in both the kitchen and bathroom seem brand new, and the bathroom and kitchen counters are very pretty and clean. The design of the apartment is geared towards what is practical (ex: the bathroom fan runs at all times to reduce moisture) and all the features that I have seen have been selected to maximize energy efficiency. The apartment complex is well maintained, kudos to Robert & Rubi. Overall great facility, great managers, and amazing location in Torrance. read more

My experience renting for the first time could not have been easier or more straightforward. Norma was very professional and made it a painless process to get my lease. She was flexible and always punctual in our interactions. Thank you again Norma for the great experience! read more

Robert and Rubi have been amazing since the day I inquired information about the apartment I am now living in. Always willing to answer questions and quickly responds to any concerns or maintenance requests. The building and pool are always kept clean. I have only lived in this building for 8 months and I'm more than happy with how Robert and Rubi take care of it. read more

Norma did a good job leasing an apartment for me in Torrance. She was attentive, professional and flexible, overall a good person to work with. If you are looking for a property in the South Bay, I recommend her to help with your search for an apartment. Thanks again Norma for your help ! read more

Lived at the 2075 Torrance Blvd. Apts. for this last year. Norma, our manager, was wonderful. We had our first baby here and really appreciate how welcoming she was toward the three of us. She remembered his name and my due date, brought us a gift, and during our initial move out inspection, she played with him and took time to chat with us. She was always prompt in responding to needs and questions we had, no matter the time of day (or night). We would stay longer if we could! Building was from the mid 1900s and we loved the many original features (door handles, doors, trim). A little better ventilation for bathroom and new carpet and range would be an improvement. Never had clogged plumbing or big issues like that. Neighbors also were kind and friendly, some have been 10+ years. read more

While looking for our apartment Lisa was such a great help! She answered all our questions and was extremely professional and detailed. She made the application process run smoothly and I was so grateful for her management. read more

My building is from the mid 1900s and I have been living in it almost my entire life. I know the maintenance workers are divided throughout the many properties which makes things inefficient. It is standard practice here to simply put a coat of paint over **WILD MOLD SPREADS**. This is happening all throughout the complex as we have moisture issues within shared walls. Cracks in the paint and wall? They put another slab of paint on without addressing any other issues! Someone is going to get sick and I'm sure management will just keep telling us to "keep our windows open". Don't even get me started on the washers/dryers that break every other month and take days to fix. Our shared driveway is full of loose gravel and potholes as well. The company is being handed down to next of kin so I can't imagine things will get any better. JRC is a joke! read more

Megan is an outstanding manager! She genuinely cares for all the tenants in the apartment complex and is such a pleasure to talk to. From the moment I've applied for the apartment to moving in, Megan has been so communicative and proactive in ensuring that everything went well during the entire process. My experience so far has been nothing but positive and I am really happy with such amazing management. read more

Just called their main office at 310-715-6196 and the lady who answered was incredibly rude and arrogant. Refused to give out any info and hung up on me. Would not even let me speak. I had to call since I couldn't get any manager to answer the phone in any of their apartments . read more

Norma assisted me while looking for a new apartment. She met with me onsite at the unit promptly and was always on time. She responded quickly and was communicative throughout the entire process. She was so helpful and kind and made the experience much more enjoyable! Could not recommend her enough and am so happy to have found a new little home! Thanks Norma! read more

Been living in Torrance for six years. The property I reside in is well-maintained and the property manager, Lisa, is great. She is on top of things and gives us a heads-up when issues arise and what not. Lisa is personable and easy to get along with which is a huge plus. Rent increases every year, hence the four stars. read more

My boyfriend and I just moved into one of their apartments and it was the smoothest process all thanks to Norma. She was very attentive and had great communication the whole way. When signing the lease she explained everything very well. I don't doubt that she will be a great manager when needed. read more

I've been in my unit for three years now, and I very much appreciate the management team, Lucky & Suzana. I've mostly worked with Lucky who has always been very kind and very attentive when I've contacted him. I honestly can't think of a time when I texted him or called with a concern and he did not respond immediately or within a minute of the text, or did not pick up immediately when I called or called back in less than a minute, if he missed the call. I also appreciate any work orders I've submitted to them have been handled quickly. I trust that when I call or text or submit a work order, my concern is going to be addressed, which I greatly appreciate from their team. read more

I've lived in my apartment for almost a year now and it's been amazing! The community is fantastic: the neighbors are friendly, warm, kind and welcoming. Everyone is looking out for one another and that's really really special. The property itself is very clean and well maintained. My unit is very nice, I moved in it was freshly painted, updated and even though the carpet was only a year old, the previous tenant left a big stain and JRC replaced the whole thing. Pim, our building manager is amazing. She is on top of things and keeps the place running. Any issues, she makes sure it gets fixed. If anything is happening at the building or around it, we always have communication via text or a letter. She is an important factor or what makes our building such a lovely place to live. JRC has its own maintenance team, so we see the same people working in and around the building, and I think that's important too when it comes to community, trust, and promptness of service. I feel very fortunate to have found this gem :) read more

If you have the opportunity to stay in one of their properties, you won't be dissappinted. Will was the perfect property manager. He made sure the place was always taken care of and we were always taken care of. We were in our townhouse for 4 years without a single problem. read more

You get bailouts! Stop asking tenants for money!!! Assholes! This company keeps and keeps bothering people during the Pandemic to get Rent out of people and sending off Landlords to do their biddings. I called JRC about theft in parking garages and they have different dialogue when either having conversation with a not happy tenant, so their result is to berate and belittle, as to being a Landlord and getting all the help You could possibly ask for. I called as an acting landlord, to see if I could get answers for someone and you should hear some of the malicious comments made about tenants. read more

I've been living at 2890 for two months now and i love it so far. The neighborhood is so nice and quiet, plus it's minutes away from stores and park, what a treat! We are lucky enough to have Will as our property manager, he is very professional and always been helpful. He was able to respond to our apartment issues and have maintenance fix it right away. read more

Review for 5808 S Pacific Coast Hwy Manager Lisa Lisa has been outstanding, any issue we have ever had she has made the time and effort to personally see that the issue is fixed in a timely manner. Lisa is reachable at all times and has an excellent personality that allows her tenants to come to her with any issue. The maintenance staff is also excellent. They are very nice and will take care of any issue with the up most professionalism. Our stay at 5808 S PCH Hwy has been nothing but great so far. read more

I've lived at this apartment building for almost a year now and it is nice and quiet! I have no complaints whatsoever! My property manager Pimjai is so nice and accommodating! Any little issue I have like clogged sink she takes care of it right away! Literally no downtime! She makes sure the community areas are well taken care of! It's a dream to live here and I'm so glad I made the choice to rent from JRC and Pimjai! read more

I've been living here for a little over a year now. From day one Norma has been very helpful whenever I have questions or concerns regarding my apartment. JRC and Norma, both keep you updated with things going on such as better ways to pay rent and when maintenance is going on in the building, you're never caught off guard with any of it. You place a maintenance request one day, and they usually fix the problem the same day which is a great. Nice place, quiet and only a block away from great little restaurants. My daughter and I have been very happy here . . read more

We rented a 1 bed, 1 bath apartment in Torrance that had been tastefully remodeled right before we moved in. Norma was great over the 3 years we stayed there and we could not have asked for better service. She was quick to respond to our texts, let us know with plenty of time when someone was coming to do maintenance and was very professional. We had a plumbing issue and the next morning there was a plumber at our doorstep to fix the problem. There was not a lot of turn over with our neighbors which speaks to the great apartments and management JRC offers. If you are looking for a great property manager, we recommend Norma! read more

I recently moved into a new property located in Old Torrance and I am very happy with the move in process. Moving can be stressful, but having a great property manager like Norma made the process so easy and smooth. I really appreciate how she communicates and explains things in a very direct and professional manner. Norma has been very quick to respond to any questions I have, being that I am a new tenant this makes me feel very comfortable and safe. Ive had one maintenance request so far and they came out the next day. I also really liked how Norma put together a welcome letter of any new tenants for our small 14 unit community. Also, she checked on me about 3 weeks after moving in to see how things are going, this is a great way to manage a property. Thank you so much Norma and JRC, I am very excited about my new little home. read more

The landlord Robert in the Torrance apartments is very responsive and has been able to address all of my concerns and maintenance requests in a very timely manner. He has been understanding of all my needs and concerns and prioritizes the quality of living for the renters in the complex. He takes his job seriously and has a friendly, approachable demeanor making it all the better. I appreciate his work efforts and care for the complex. read more

7+ years at the same unit, and Will (manager) and Adolfo (handyman) always take good care of me and my family.

Karma will hit this place one day and the folks working there will all end up in a crappy hospice one day. But so glad it happened to me because it helped with getting my **** together. It was a great motivator to move to a better place. Those nasty dry wall and poisonous paint that they use will one day be fodder for hungry lawyers to SUE the heck out of them. read more

Great property managers. Specifically Carolyn here in Torrance. She is very kind and respectful and approves your requests no matter how big or small. First place I have rented where the manager on property is very kind and easy to work with. Any plumbing or maintenance issues we have are handlers professionally and in a timely manner. Would highly recommend Carolyn and the properties she manages. read more

Have only had a couple of months living in one of the properties from JRC and have zero complaints. Jenifer our property manager has been great to us. We have only had one minor incident, and she quickly took care of the problem in a timely manner. The property itself it's maintained, would recommend others to JRC. read more

I have rented several apartments in my life, but no experience was as smooth as this one. The property manager, Megan, was very knowledgeable and very polite and very welcoming. From the first walk-through all the way to lease signing, she made it easy and took all the guesswork out of the process. She's very responsive with maintenance requests and works very hard to make sure all the tenants are comfortable in their homes. I just started my lease and I couldn't be happier living here. read more

I loved my apartment as soon as I saw it, JRC Property Management made it very easy to go through the whole application process. The apartment Manager, Pimjai was very friendly and accommodating. She made the process of moving in very easy. I highly recommend them. read more

We just moved into our new place in Torrance on 235th Street and we are very impressed with the service, professionalism, and speed with which JRC and our on site manager, Will Mahoney, were able to provide. The transition to our new home has been seamless and very accommodating. As for the property itself, the apartment and complex are in terrific shape and are extremely clean and well maintained. We couldn't be happier in our new home! read more

I live in the Torrance building and I've been here for two years. My experience has been positive from the beginning. Our property manager is the best I have come across. Any time of day or night when I reach out no more than 5 minutes after I receive a response! She is amazing and makes sure that all tenants abide by the rules!! She isn't shy or afraid to address when things are wrong and I'm grateful for that. Her and her husband are always helpful and available. I've heard of nightmare stories from friends and family and feel very lucky to say that I have complete different experiences from JRC and the property manager. Thank you guys!! Keep it up :) read more

About a month ago, my fiancé and I were looking for an apartment and found the listing for a JRC property in Torrance on Hot Pads. We contacted the property and quickly set up a viewing with Norma to tour the property the next day. We loved it, dropped off our application and were accepted within a few days! Norma has been great and has made this entire process such a smooth transition for us. I'm grateful to have a manager we can trust and get a quick response from when needed! read more

I do not rent from JRC and based on my experience I never will. As I read through these reviews, I am not alone. I was looking for an apartment an stumbled across one on Yukon. The website says it is managed by Jenifer. I called Jenifer and she referred me to her husband Mike. I called Mike about noon and I instantly got bad vibes from his tone. I asked about the deposit he told me the deposit amount and told me it would increase based on my credit. I agreed and asked to come and view the apartment. And his tone gets even more aggressive and states that there are "rules and "parameters" if I want to live there. I must have really good credit (with his explanation in a condescending way) and how he does not allow barbecues on site. Once he finished his lecture on "parameters" he asked if I still wanted to come see the apartment. I already felt he didn't want me to come see it and pretty much I would be wasting his time if I didn't like/agree with his "rules" and "parameters" or have good credit. Needless to say I did not view the apartment. I would hate to have to deal with such a condescending jerk. I emailed the company to let them know Mike was rude and intimidating and they potentially lost a good tenant. I am pretty sure whomever answered was either Mike or someone who probably laughed along with Mike as they read my email. Reading these reviews it was a blessing in disguise!! read more

We have lived in our apartment managed by JRC for the past 7 years. It has been a great experience for us moving in as first time renters. The property is well maintained on a weekly basis by great staff members who manage landscaping, upkeep and keeping two clean pools. Any requests that we've had have been actioned in a very timely manner and to satisfactory levels. What's makes our property really stand out is Lisa who is our building manager. Lisa is always available whenever we need her. She keeps us updated with all the necessary information we need to ensure our experience living here is top notch. We are very lucky to live within the building and very happy with the close knit community we have here along with Lisa who brings it all together. Cheers to JRC and many more years to come as tenants! read more

23910 is great. It is quiet, affordable, and well-maintained and manager Megan is always so helpful! This is the first place my kids and I have lived since their dad and I separated. The schools are also excellent and the neighbors are lovely. We are super happy here!! read more

My boyfriend and I moved into the JRC apartment and it's been great! We needed more space the location is amazing, the neighbors are chill, and the property manager Lisa is the best! read more