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    Ashley Store

    2.5 (42 reviews)
    Closed 10:00 am - 9:00 pm

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    Lloyd C.

    My friend and wife was shopping for some new furniture, so we decided to window shop while they were actually shopping. Ashley Furniture is a nice large store where they have competitive prices and a good selection of furniture, etc. Clean and organized floor room. The sales clerks were friendly but not overbearing.

    2  tables damaged and one color defect .

    3 damaged table tops 3 days out of work . I'm done . I guess Ashley doesn't care . Let's see

    Isanti table set with bench
    Sandra N.

    I've heard very mixed things about Ashley Furniture so my experience is very different than most but I thought I'd share it anyway. A lot of the negative reviews refer to being followed in a store but most furniture stores actually do this- not to be creepy but to make a sale so its pretty common. The furniture selection is really great. They have lots of chairs and tables on clearance so if you get lucky, you can snag a good deal. I came in with the mindset of buying one thing and one thing only: the ultimate West Elm dupe.. the Isanti table. Its made of mango wood and it looks almost identical to the West Elm version. After seeing it in person, I was impressed by the quality. The table is thin yet not flimsy. The table itself feels very durable and the doesn't scratch easily. The service was fine for me. I wasn't greeted upon arrival however sales associates came up to us and offered us help throughout our time in the store. Eventually we were able to negotiate a discount not only on the shipping but overall percentage discount which was pretty nice. We ended up paying about $2k for a table set with 4 chairs, a bench, and 5 year warranty on all of those items as well as white glove delivery. The delivery was great. We had to adjust the date a few times because we didn't get the keys to the new house on the day anticipated. Customer service was easy to reach and were accommodating to our needs. The assembly portion of their delivery took less than 30 minutes so it was very efficient-especially since we have three flights of stairs to go through for our condo. We had a good shopping experience with Ashley so maybe you will too.

    Sofas!

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    4 months ago

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    6 months ago

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    10 months ago

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    11 months ago

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    3 months ago

    Terrible customer service. Had a problem with warranty I purchased and they never helped get our sofa fixed.

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    1 year ago

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    3 years ago

    Been going to this location for over a decade. I recommend Ashley store. You can find some great deals and a variety of different selection.

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    3 years ago

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    Page 1 of 2

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    Ahsen was very helpful in assisting us with the purchase of our dining room and living room sets.

    Mentioned in 2 reviews

    Read more highlights

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    4.4(38 reviews)
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    Beautiful, quality outdoor furniture at competitive prices!…read more Will purchase more items from Terra.

    They say customer service is dead but it's alive and well at Terra Mountain View…read more.. We came looking for a replacement outdoor table and chairs, and perhaps a new pergola or umbrella. We had looked around online so had a decent idea of what we were looking for and what we didn't want (teak, for example). Annie and Maia were both very helpful -- letting us casually browse the selection outdoors and indoors, answering questions whenever we asked, and even looking up colors, styles, and delivery times for different configurations. Of course, what we thought we wanted wasn't what we bought -- glad we went to an in-person showroom. In under an hour, we settled on a table/chairs with expected delivery in 1 week (much less than we had thought). The price was fair -- more than Costco but less than other high end places. The furniture arrived when promised and setup happened quickly. They take all of the packaging away with them. Unfortunately, we noticed two small imperfections -- nothing structural but we expected pristine furniture for the price. Annie took care of it for us with no hesitation and four weeks later we had replacements. We've had the furniture for a few months now and are happy with our decision. Terra Mountain View is a recommended place for outdoor furniture.

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    Mancini's Sleepworld - Fremont

    Mancini's Sleepworld - Fremont

    4.5(334 reviews)
    0.0 mi
    $$

    I had the absolute pleasure of working with Charles. From the moment I walked in, he was kind,…read moreattentive, and made me feel like a valued customer. He kept me well-informed throughout the process and gave me the space to make decisions that best fit my needs and budget. I especially appreciated that he did not use any high-pressure or sales tactics. After explaining my situation, I chose an Extra Firm Twin XL Stearns & Foster. While it was at the top of my budget, Charles made me feel confident in my decision and reassured me about exchange options if needed. My husband and I are very happy with the mattress so far and plan to return soon to explore upgrading his side and ultimately getting the Split California King. All in all, thank you to Charles for making this such a positive experience. Purchasing a mattress is a significant investment, and it feels great to be confident in that decision. Shoutout as well to Kenny for his excellent and friendly customer service!

    This afternoon, I visited this store with my elderly mother. She was looking for a mattress, but…read moreunfortunately, the only salesperson on the floor was not having a good day. He was very rude and condescending; he was not friendly at all and became irritated when we asked questions. About four years ago, I purchased a Tempur-Pedic bed from this store, and another salesperson, Charles, was very helpful, knowledgeable, and friendly. Nothing compares to my experience today."

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    Mancini's Sleepworld - Fremont
    Mancini's Sleepworld - Fremont
    Mancini's Sleepworld - Fremont

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    Ashley Store - furniture - Updated August 2026

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