What went well, everything. First I have to compliment George, a fantastic salesman and extremely knowledgeable about his product. He wasn't pushy and I felt quite comfortable with his recommendations. Purchase of a mattress can't be taken lightly, and there is the expense, I have no regrets and feel that George's recommendation was a perfect fit for me, thank you for guiding me. The delivery went smoothly and the two gentlemen were quite friendly and efficient. Do yourself a favor and if you are in the market for a new mattress go to Mancini's Sleepworld in Milpitas! read more

We had a great experience with the purchase of our mattress. The staff were friendly and knowledgeable about the products. The showroom was clean. The prices were better than the competing store across the parking lot with next day delivery available. The delivery was on time and professional as well. Thanks! read more

George was extremely helpful and friendly! I would highly recommend seeing him to help you get what's right for you. I am very fortunate I was able to work together with him. Mancini's is lucky to have him! The delivery guys were also great, and very kind. read more

Days before Christmas we dropped in at Mancini's Milpitas to familiarize ourselves and try out different mattresses. We were assisted by Vanessa, the store manager. She did an outstanding job introducing different mattresses without any sales pressure. With her assistance we were able to zero in on two different manufactures and mattresses, but decided not to do an immediate purchase - we wanted to come back to do a second evaluation to see if the two choices were still our preferred choice. We returned a few days after Christmas. We went to try out the two mattresses we had previously zeroed in on. To our surprise we did not experience a great difference over our existing mattress, but stumbled upon adjustable platforms. We were assisted by Vanessa and once again, she did an outstanding job and not an ounce of sales pressure. She listen to our concerns, patiently answered our many new questions, showed us different platforms and explained the features and differences, and then was able to guide us into a top Mancini adjustable base (Ergomotion Washington) at a great price. We were extremely pleased with the service provided by Vanessa and would highly recommend her, and the Milpitas store, to friends and family. Last evening we were contacted by Mancini's delivery department advising us on the delivery time window, and the team showed up this afternoon ahead of the scheduled time - awesome! The delivery crew was polite and very professional. They got the adjustable base set up in under 1 hour, took away all the boxes and wrapping. We are now looking forward to get the best sleep in a long time. Thank you to Vanessa, George, John T. and the delivery crew... :) read more

Mancini's Sleepworld - Milpitas - Furniture Stores Near Me - Milpitas, California

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I've never been to an actual bed/furniture store before and my first time shopping for a bed was great! I went at a perfect time where there maybe 1-3 customers looking around while I was helped by Vanessa. She also helped them as I looked around. She was very knowledgable and very welcoming. I was going for the Avocado Brand bed but I was kind of on a price limit. She showed me alternative beds that served the same purpose but in the end I went with the Avocado Brand bed. She offered me to test the beds that were similar to the Avocado Brand which were similar and lower price wise, I was looking for a Twin XL and she showed me some to see how big they were. Perfect size for my situation. I ended up getting the bed, pillow, mattress protector and sheets. She didn't try to up sale me at all. I asked about them. Everything went smooth and I got a confirmation a few hours later that my bed will be arriving tomorrow. Will definitely come back here if I need a new bed and will refer people. Very positive experience. read more

Great place but after my friend exchanging a too firm mattress it was still too firm and they insisted on giving the mattress time to break in. A year later still to hard and she couldn't exchange and had to give away a $2000 mattress she couldn't sleep on. Need better exchange policy rather than wait to "break in" nonsense read more

John the district manager reached out to understand what happened. He said it was brought to his attention that the wording of the terms "full refund" is not a full refund if it is minus the service charges and that adjustments are being worked on to make it more clear to customers regarding placement and wording of the terms for the 120 night comfort guarantee. I appreciate knowing that changes will be made to make the terms and conditions more straight forward regarding the fees. Some fees are standard, but clarity goes a long way to maintain trust. Clear disclosure only benefits both the customer and store employees. Mancini's has also refunded all the extra service fees which demonstrates that they've hired a district manager who listens to customers and the company was open to the feedback they've received and is working on improvements based on the feedback. read more

Burney is my mattress matchmaker today and shows me the firm queen mattress well and professionally. They will deliver it to my place in next day and recycle my old one. There are many different models are in store. Highly recommended you here.^^ read more

Mancini's Sleepworld - Milpitas - Furniture Stores Near Me - Milpitas, California

As the years have gone by, And my back has gone stiff. Changes needed to be made, A new mattress? You catch my drift! It was time for a switch, As one can say. But where to look? I tried Mancini's for a change! And as I walked on in, The mattresses were spread across the floor. Luckily John gave me the rundown, Of the new tech and beds galore! The process was fascinating, As a screen gave me my recommended few. Of course I tried them all, With John guiding me through. Alas I gave myself a few days, And decided on a lovely Stearns & Foster. If it wasn't for John's help and guidance, I wouldn't even bother! When my mattress finally came, It was quite the beau. To say farewell to my old one, I also I bid my back pain, adieu! --------------------------------------------------------------------------------------------------------- Gosh, finding a mattress took TONS of research but John I. at Mancini's Sleepworld made the information SO much easier for me to process. We're talking bed boards, pillow types, mattress types depending on your sleeping position, payment plans, holiday discounts, everything! I was also fascinated by their sleep assessment where you get to lay down on a mattress and get taken through a video guided assessment to get your mattress recommendations. Definitely take the time to rate your first impressions of your select few and come again on another day to make your final pick! read more

Burney hooked us up with an awesome King Sized Bed, thank you for a great mattress shopping experience, Burney! Your Boy, Nicksown read more

This business is scam , They don't deliver your product, It's been a month they charged me for everything and didn't deliver my bed frame. Whenever I call , There's a person named David who pick the call , And say sorry sorry , And he lie all the time ,that they will deliver in a day or 2 , Shipment has been shipped or it's on the way , After a month he said that sorry we can't do anything about it . What kind of customer service they are providing ? read more

We received great service from Burney at the store, who helped us to figure out which mattress was the best for our needs. Thanks !

When making an infrequent, larger than normal purchase (e.g. a car, appliances, a mattress,) one typically dreads the buying experience. You all know what I'm talking about. That's where Pablo at the McCarthy Ranch showroom comes in. Patient, informative, patient with my dumb questions, and zero pressure. I'm pleased with my whole new sleep set-up and can't wait for it to arrive. Save yourself the anxiety and head to Mancini's Sleepworld. read more

John Igisaiar is the guy to see!!!!!! He answered all our questions. He is very helpful, friendly, funny & UNDERSTANDING. We didn't feel pressure at all which is the best part about mattress shopping. He didn't rush us nor judge our little knowledge about mattresses. He helped us figure out what kind of foam mattress & spring we wanted that would best fit our needs. John is very knowledgeable about all the mattress he sales. We took our time trying to figure out which mattress we wanted but As John said "if it was easy then he wouldn't be doing his job" . John Valued our time and our money. All in all I only recommend this place if you're mattress shopping. John is Great, knowledgeable, and 100% professional. Thank you John! We are looking forward to our mattress and appreciate your help! read more

Bryan was really helpful and made me surf thru all the options for king mattress. I recommend checking out their staff. I bought the infinity plush mattress and love it so far. Friendly staff and fast delivery. They followed covid protocol of masking up while attending customers. read more

Mancini's Sleepworld - Milpitas - Infinity mattress king - Furniture Stores Near Me - Milpitas, California

I recently purchased a new mattress here and I love it. Bernie helped me. He was so patient and helpful. He did not rush or pressure me. I got exactly what I wanted. I highly recommend talking with Bernie if you want an honest and patient person to help walk you through all the different mattress options. He even followed up after the mattress was delivered. read more

If you are looking for a mattress, go see John Igisaiar at Mancini's Sleepworld right now! Go now! What are you waiting for? You can read the rest of this review on your way there! Trust me, if you are shopping for a new mattress, he's going to sell it to you at the best price! So go now! A year ago we decided to buy a mattress online. How bad could it be? It has the best reviews. It's such a popular mattress. I won't say the name of the mattress but trust me, try out any mattress before you buy it! What a waste of money. I can't even give it away! Trust me, I tried. Today we finally decided to go shopping for a new mattress. We decided to go to Mancini's and I'm so glad we did! My husband and I explained to John what our needs were and what we did and didn't like. He spent the time explaining the differences in the mattresses. He let us try out the mattresses as long as we needed to and was very considerate when we discussed our finances. He made the whole mattress buying experience so much easier than we anticipated it to be. Plus our new mattress will be here on Sunday! I can't wait to sleep! Thank you John! You are a lifesaver! read more

John and David have awesome customer service. Very patient and let you lay down on the beds for a while. Allowed our 9 year old to bounce on the purple mattress endlessly. Highly recommend coming here. The only location that gives $300 off the tempur pedic base. read more

My partner and I have been on the hunt for a mattress for a while and decided to come back to this location, thanks to the staff. We have been to several other mattress stores, but didn't feel as much of a customer service aspect. On our first round of mattress hunting, Brian helped us identify what mattress type would be suitable for our sleeping needs and made genuine recommendations that fit our price point. He gave us valuable information on what to look for when "being fitted" for a mattress and was able to explain the "why" behind the mattress science. On our second round, Pablo gave us time to review our top choices, didn't overcrowd us, and was readily available for any questions. He made the checking out process easy to understand and streamlined. All in all, we had a positive experience at this location and would highly recommend seeking out Brian & Pablo! read more

My experience with those who work at Mancinis Sleepworld in Milpitas, CA deserves 10 stars. On November 12, 2023, we bought an Aireloom Pacific Bay Orion king-size mattress along with an adjustable base and a complete wooden bed frame set that included a headboard, footboard, and side panels. The salesperson Burney McCarthy was so helpful since we were not sure what we wanted to buy...it had been 10 years since our last purchase of a bed. He showed us several models, explained in detail the differences in each model, and then stood back and let us try out the beds. He was not a pushy salesperson. When it came time for our delivery Oscar, Polo, and Noay were very professional, friendly, and careful when carrying everything upstairs. A week later we decided to go back and purchase two night-stands and two lamps. We had the same experience as before when we bought our bed and were very happy with how salesperson David Morales treated us as well. The two delivery people Roberto and Christian were also very professional, friendly, and careful when carrying everything upstairs. Thank you everyone!!!!!!! read more

Me and my wife went in looking for a new mattress. Bryan helped us choose the right mattress for our needs and budget. Good friendly and priced right and I know I shopped around . There was a slight delay on the delivery but Bryan had gave me his number and he had straightened it all out . Good looking bud thnx read more

Pablo John and Bryan amazing service 100 percent I would recommend anyone in need of a new mattress to come here they really know there stuff and provide great service read more

My experience at Mancini's Sleepworld in Milpitas was fantastic. I trust the sleep experts and Brian was able to help my boyfriend and I pick out the perfect bed for us. We had been to so many places and were unable to find what fit both our sleep styles. Most places we went put so much pressure to buy that I felt like I was shopping for a used car. Brian was so chill, so knowledgable and even helped us with a great financing deal. We not only bought a mattress, we bought one of their king beds as well. The delivery was fast and smooth; they even assembled the frame. 5 months later I can say I have gotten the best sleep of my life and love love love the mattress and bed. There are so many options out there and I'm glad Brian was able to help us choose because often we think we know what we need/want and it's not the best fit. Thank you so much Mancini's for improving the quality of our sleep and our lives! read more

Burney was so helpful and thorough, and I'm very pleased with my mattress! Thank you Burney!

I worked with the store manager David Morales to pick up a mattress for my child. I asked for a extra firm mattress when I walked into the store. David was super helpful and experienced. He provided me w many options and gave me very good price for the mattress that I picked. He was very patient and put customer's interest first. The options that I've got from this mattress store were much more than the competitor mattress store across the street. I am very happy w my purchase and would like to recommend this store to anyone seeking for a mattress. David is the best mattress sales person that I've met. He helps the customers to get the best price that is possible read more

John helped us out and spent over an hour helping us find the perfect mattress. Great service and really happy with the bed we found!

I've struggled with finding a bed for a long time. And to be honest I'm not even sure if I will ever find the perfect bed. But you know what that's OK because I know I have the support and help from Brian and John Mancini's in Milpitas. These guys have been super down to earth, helpful, knowledgeable, and truly gave Me the confidence to choose the bed that would best suit me. At the end of the day I know that they Provided all of the best advice possible. I never felt rushed or pressured into buying anything, they let me get there on my own... Highly recommend heading out to this location versus others... Brian and John will take great care of you! read more

Pablo was amazing I didn't buy the first time. But his Customer Service was so outstanding I came back and got exactly what I wanted. He respected my budget and I was able to get what I wanted.. Thanks much appreciated! read more

Worked with John and I tell you he made it super easy being that he is super knowledgeable about mattresses.. great experience from beginning to end!! Definitely be back if more mattresses are needed!!! read more

Brian and John were terrific and they patiently answered all our questions. My wife and I brought a pro breeze tempeduric and a sectional couch. We stayed way past 6:00 pm when the store closes but we got exceptional service till the end read more

Great overall experience with John and Brian. We appreciate how informative you were and your patience with us. Thank you so much!

Thanks, very informative about his beds and a great deal. Thanks Jon! Would reccommend anyone. He'll help you fins the mattress for you

Special shout-out to Burney who has a lot of experience. He helped us try out different styles of mattresses and figure the right one that works for us. He also got us a good price and with delivery. Recommend trying out different mattresses in person and deciding what is right for your body over purchasing something online. read more

I have visited in milpitas and here I am welcomed warmly by Jim Burkhardt and offered a beverage and explained patiently about the questions I have about the beds and types and pillows and whatnot! Then I purchased 2 beds and pillows and I gotta say manager Jim have pulled all the cords to bring me the best deal of the day and made my penny worth while. read more

Had a great experience shopping for a mattress here. Bryan took his time to understand our needs and helped us find the perfect mattress. We didn't feel pressured to make a purchase that day (even though we ended up buying a mattress) and we're very satisfied with our purchase. read more

John was very friendly & helpful. He answered all our questions promptly & throughly! We really loved the experience and would definitely recommend this Mancini's to anyone looking to buy a mattress or bed. read more

I desperately needed a new mattress and bed in a box was just not working out. I needed to try the beds first and John Iggy helped me out with trying out various options and really listening to what I needed. Pleasant and no hard sell, which I always appreciate. Can't wait for my new mattress to arrive!!!! read more

Walking in with my wife, we had a general idea on what we wanted but unsure what to expect buying our first mattress together. Typically, I go to Costco and call it a day, however, this will be our first bed together. The experience I got from Mancini impressed me. We felt no pressure, got all of our questions answers, and felt like we got the best deal possible. Many kudos to John during this process because now I know I can rest easy going forward on our new bed. Be sure to lookout for his expertise because you won't have a more welcoming experience. Happy to be part of the Mancini family! read more

Bryan is amazing and helped us get our King mattress and adjustable base. Got us a lot of good discounts and made the experience wonderful. Come buy from John and Bryan! read more

I spent several weeks looking for and testing mattresses at different stores, and finally ended up at Mancini's Sleepworld in Milpitas. This location is new and has an extensive selection of mattresses and some furniture. I worked with John and Brian, both very knowledgeable and patient. I recommend this Mancini's if you're in the market for a new mattress! read more