Charged $1.50 for a cup of water, without telling me the cost, so I did not realize it until after I was charged.

The Bourbon Chicken and Noodles taste Very Good, however the cashier has zero personality also she doesn't offer Napkins quite not pleasant and No Smile. Does Not make a customer want to come back. read more

Asian Chao - Bourbon Chicken & Noodles - Asian Fusion Near Me - Knoxville, Tennessee

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Abrasive and rude employees, portion size is ridiculous. Two chicken and one side with two vegetable egg rolls is $20. They barely even filled the box. read more

Asian Chao - This is 2 chickens and one side of chow mein, and two vegetable eggrolls. Pathetic quantities. - Asian Fusion Near Me - Knoxville, Tennessee

Best bourbon chicken in east Tennessee absolutely love it. Bourbon chicken yummy yummy

I usually love this place but today the chicken tasted like it was freezer burnt and My husband and I are not about to get sick off of it, that's so much food we didn't get to eat and enjoy! read more

Asian Chao at West Town Mall in Knoxville is a great place to go for delicious and fresh food that is fresh and well prepared. I have been happy with all of the orders that I have made from here and it is well worth a stop while shopping read more

Asian Chao - Asian Chao - Asian Fusion Near Me - Knoxville, Tennessee

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The older gentleman that puts food in the container seems to be very angry when asked simple questions. Also the amount of meet that is considered one serving is ridiculously small. They don't treat their customers as they should. Also it wasn't even busy. read more

Food was bland and mushy yum yum spice tasted like thousand islands dressing very watery and everything was just thrown together the street chicken was the best thing I got I love Asian food and this place did not live up to expectations on a standard even Panda Express is way better I'd suggest trying one of the other Asian restaurants in the mall the staff was not very friendly and was rushing me even though no one else was in line or walking by to look the older gentleman who was giving out free samples was really nice though read more

Asian Chao - Chow main - Asian Fusion Near Me - Knoxville, Tennessee

This place has been good on many passed visits but not yesterday. Asked for a box of rice and chicken and was charged $10. And the box was filled almost entirely with rice and only a spoonful of chicken. Will not be visiting Asian Chao anymore. read more

Great food but horrible service. Don't get me wrong, their food is fantastic but the service is awful. Just today when I ordered, the first lady practically threw my food at me causing a piece of chicken to bounce up and on to the counter. The second lady actually rolled her eyes when I asked for a cup of sweet and sour sauce and finally I was asked to hurry up when getting my money put up. Appalled by the employees' behavior. Great food does NOT excuse that kind of service. read more

Asian Chao - Orange chicken with Lo Mein - Asian Fusion Near Me - Knoxville, Tennessee

Definetly the place for the best bourbon chicken!!! Hot, good, fresh. Alittle bit of a line but, it went fast. Well worth the wait!! Highly recommended. read more

Asian Chao - Bourbon chicken - Asian Fusion Near Me - Knoxville, Tennessee

If I could give this place a negative rating I most certainly would!! Yesterday my coworkers and I decided to eat at Asian Chao in West Town Mall and this is what I found in my food. A ROACH! So I decided to look up their latest health inspection and look what one of their violations... ROACHES IN THE KITCHEN!! It is mind blowing that the health department would put people's lives at risk like this by allowing this place to stay open. SHUT THIS PLACE DOWN BEFORE SOMEONE GETS HURT! read more

Asian Chao - Roach in my food! - Asian Fusion Near Me - Knoxville, Tennessee

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Mediocre food and cashier refused to give me a cup of water. One plate with 2 meats and 1 side was over $14.00.

They charged me for 2 item because I asked for half chow mein and rice with one item. They charge different than other dollar Chinese places. They also only had 3 items to choose from. I know with inflation and shortage of supplies but this was pretty bad. They wouldn't give me a water cup, saying that water wasn't working. Got some water from Chipotle, where my daughter decided to eat. I couldn't even finish my food because the chicken was dry, drenched in sauce and chow mein was soggy. On top of all that, I was up late with a stomach ache. read more

The portions are horribly small, the staff is rude and try to rush you through the line. You've been warned.

The Asian Chao In west town mall Knoxville Tennessee is filthy , DISGUSTING. Not only did she take noodles out from under chicken dosed in sauces and put them back in the pan ( against health code ) but when she got the chicken she pulled a hair out of the chicken with the Tongs and acted like we didn't see then dropped the some food on the buffet and just threw it back in the pan as if it wasn't filthy!! read more

First time ever eating bourbon chicken (after a free sample), so I don't have much to compare this to. But, I thought it was delicious!! Very fresh! Nice char on the ends! No MSG or preservatives for the chicken either according to the worker giving out samples. We ordered with fried rice and extra sauce, all for $5.99. The rice was very good also, especially with the bourbon sauce. My husband said it was really good, and he has had it from other places before. So, we will definitely be back!! Thanks for the free sample! It definitely won me over... :-) read more

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They gave you double rice without asking you then you have only one side left to select. Rude staff also. You better go other places.

Great bourbon Hicks's and rice! Very nice people. Fresh rice , like the noodles and vegetables

So today I ordered a double order of orange chicken and fried rice with crab Rangoon to share with my wife. This was the only thing I ate today and I have been in pain ever since. The orange chicken tasted off but it was made fresh and the rice was very I guess slimy for lack of a better word. The only thing that honestly tasted ok were the crab Rangoon. If you eat here be aware you may have some intestinal exercising happening later in your day. read more

I usually eat here when I go to the Mall. The food is good, try the Orange Chicken and Bourbon chicken. They generally have 2 for 1 Egg Rolls. I gave it 4 stars because portions are a little small. read more

Asian chao is the best Asian place I've been to. They are always nice, the food is always fresh, hot, and delicious. Their orange chicken and sesame chicken are divine. Everybody should come to this Asian chao. read more

Asian chao is amazing! They always give you enough food for at least 2 meals for even the fattest person. I've tried several different combinations of sides, meats, and eggrolls and have yet to be disappointed! Definitely go here instead of crappy Panda Express. Food is always fresh, hot, and delicious. Plus the workers are always super nice. read more

Good food for the mall food court. I had the bourbon chicken after trying a free sample.

Good food. I enjoyed eating there. It was hot and fresh. The service was great and the cashier was smiling and trying to make the best time possible. It was a good time. read more

I went to this restaurant a long time ago when I was still a child, and I was grossed out by how old their vegetables were. I decided to give it another try several years later. They offered me samples, but I noticed the employees didn't just pick random pieces to give me, they were hunting for very particular pieces. The samples actually tasted alright. I ended up getting lo mein with orange chicken and whatever was remaining of their sweet and sour chicken and a couple eggrolls. The vast majority of what they put on the to-go box was lo mein. There was relatively little chicken. They had the gall to expect me to pay a little less than $2 for water. Before sitting down to eat, I got a cup of water from Taco Bell for free. Upon getting my first taste of the food, I was shocked at how dry the chicken was. It almost felt like I was eating chicken-flavored chewing gum with some of those pieces. The lo mein was also very dry, and it was really lacking in flavor. To describe what they gave me, it was like three-day-old takeout that had been continuously reheated over the course of many hours. The eggrolls they gave me looked, tasted, and had the exact same texture as the frozen eggrolls I get from the grocery store. I felt dirty after eating some of it, and I threw away over half the lo mein and a good third of the chicken they gave me. read more

Food poisoning after eating. I don't recommend eating here. I had the bourbon chicken. I'm still sick as I'm writing this review. Extremely disappointed. read more

I wasn't expecting much from a food court but this had to be the worst General Tso's chicken I've ever eaten. Poor service as well.

I usually go eat at this place when I go to the mall. Not any longer. The meat portion I was given was a complete joke. They put about 4 pieces of meat on my plate. I very rarely complain about anything, but this was ridiculous. I should have taken a picture of it to show how minimal it was. I said that's it??!! And they said, "Do you want to order double meat?" Double meat was barely acceptable as a single portion. I won't go there again. read more

FOOD POISONING. Yelp absolutely sucks and won't post anything true about places that are actually bad. This place is absolutely disgusting and their health score should be maybe a 20 or below. I got food poisoning and was so sick because of this horrible place. Do NOT eat here unless you enjoy near death experiences. read more