NO SHOW!!! ****WARNING!***** DO NOT USE!…read moreDID NOT SHOW UP AND NOBODY ANSWERED THE PHONE. ****WARNING**** did not show up. confirmed reservation and everything but no show! never had this type of experience before. both the driver and the company didnt answer the phone. we ended up missing all our reservation at napa. unacceptable. zero star.

Just another wigged out Wednesday:…read more Commuting makes me happy on SO many levels. For the 3rd time in a month I was getting the "low tire pressure signal" on my MINI. Sheesh. Time to take it to the dealer and figure out the dealio. But first I picked up 3 large, misdelivered boxes at Parnassus, stuffed them into my miniscule mobile and made my way across town to Mission Bay. Finding myself 3 blocks from the dealership, I decided I might as well make the stop. I wasn't expecting to find out I'd been driving around with a nail in my tire for the past month. My extra hump-day bonus? I found out I need 4 new tires--cough, cough. Hey, who doesn't want to drop 1300$ for new tires? Why the hell not? Anyway, my 3 large boxes and I got a lift by shuttle SUV over to Mission Bay. Bob, my driver, was sympathetic, personable, and gentlemanly. He indulged me by parking in the red and helping me get the boxes out of his car and into my building lobby. This seemed above and beyond the call of duty. He did it with a smile, a pleasant attitude and while I wished I had more than 3$ with which to tip him, he was very gracious and professional. I would definitley give them a try for other travel needs and recommend you do the same.

When in need of a ride from SFO to downtown, MyShofer is a fantastic alternative to a typical cab…read more Moderately more expensive, one of the drivers will pick you up right at your gate (20 bucks extra if you want them to flash a sign with your name on it - pfffttt - a simple phone call will do) and escort your tired, cramped from crappy airplane seat bum into a luxury, super comfy Lincoln Town Car...complete with a little "tour guide" chatter along the way if you so please. A very nice beginning and end to your next trip to the City by the Bay! Or Napa! Yup...they'll take you anywhere. Great cars, drivers, and rates! Ask for Roman. Simply the best!

I'm an out of towner who found out about MyShofer via Yelp. With all the five star reviews, I…read moredecided to give it a shot. I needed a 6am pickup from where I was staying at the Mission to Union Square. Dependability was important to me because I was heading to the starting line of the Nike Women's Run Marathon. Five minutes before the scheduled pickup time, my cellphone rang and the driver let me know he had arrived. Great! The car itself was sleek and nice, the driver pleasant. I took away one star because I was charged $25 instead of the the $20 quoted on the website for a ride less than 4 miles (still gave a 25% tip despite). I would suggest confirming with the dispatcher the quoted price on the website when scheduling a car. Otherwise, a smooth ride.

I have used this company for my event in the city and Jamal is really great with communication and…read moregreat service . I will keep using them for the future. Thanks for great service.

Thank you for taking me last minute. Pick up was smooth from the airport and got to my destination…read morequick.

If you have a travelzoo voucher- be prepared to pay ALL the tasting fees even though it's clear on…read morethe voucher that they are included. They try to get around it by saying the fee will be taken off wine purchased, but that was only the case with one of the wineries we went to. Of course they didn't tell us this until we were getting in the limo in San Francisco. Rather than make the situation uncomfortable for my friends, I just decided to roll with it. It was horribly embarrassing. 8 of us unnecessarily paid $10 each for tastings at 3 different wineries, and we totally weren't prepared for that. If your driver is Ned do not even go on the trip. When he dropped us off in San Francisco he demanded a $172 tip, and would not take anything else. He said that was a mandatory fee for gratuity, and that was not listed anywhere on the voucher. My husband offered him $120 (which I did not agree with at all), and he said no. He kept trying to strongarm us into paying $172. We were so scared, we were seconds away from calling the police. Besides having to pay tasting fees at wineries which were supposed to be included, the driver was trying to intimidate us into tipping $172? We called Alex, and Alex asked us to put Ned on the phone. By this time we were so scared and uncomfortable, we just walked away. It was a total disaster. Ned then called my cell phone and my husbands phone screaming at us calling us cowards for stiffing him. I'm sorry but we offered you $120 and that wasnt enough. No one tried to stiff him, but you get what you get especially when the voucher clearly included false advertising. I have written Travelzoo a complaint, and I encourage everyone this happens to to do so as well. There is no way this should be permitted. 7/30/2012-Edit: I have now been receiving threatening messages from Ned calling me every name in the book, and indicating that he is going to inform my work about what a filthy w---- I am. The fact that he knows where I work is disturbing- it just proves he is a stalker. If you have a travelzoo voucher do yourself a favor and just throw it away. You will pay the total price of the voucher in tasting fees and "gratuity." Now to have to file a police report against a limo driver has just added to this terrible experience. DO NOT USE THIS COMPANY.

So, this review is really 2.5 stars, which is an average of the driver, Lester, getting 5 stars,…read moreand the customer service/truth in advertising for the company and its owner, Alex, getting ZERO stars. Almost negative stars. I purchased a TravelZoo voucher for this limo service for a discounted Sonoma Wine Tour. It clearly stated on the voucher that the day would include 6 hours of limo service stopping at 4 predetermined wineries INCLUDING TASTINGS, SNACKS, a bottle of sparkling wine, and bridge toll. The trip started off great, with a nice greeting from Lester and two (halfway decent) bottles of sparkling wine since our limo was full. But! We got to the first winery and our tasting was NOT by any means included. Although it wasn't expensive, the fact that the voucher clearly stated the tastings were included was not very fair to any of the customers. We called Alex, the owner of the business, and he didn't really seem to understand our disappointment. He said the tastings are free "IF YOU BUY A BOTTLE OF WINE." Really??? So we each have to buy a bottle of wine at each of the four wineries to get the value of our voucher? How come it didn't say that ON the voucher? We asked him kindly for a refund for the costs of the tastings, and he said that was absolutely not an option. He actually said he didn't care if we were all disappointed in the way the business is run because he "knows how to run a business." He did offer us an additional 2 hours in the limo, but that wasn't really the point. We all would have been prepared and accepting of the additional costs had we been informed (or at least not lied to) before buying the voucher. Also, there were no snacks in the limo. LIES LIES LIES. Based on the pure beauty of Sonoma and tastiness of their wines, this tour was still lots of fun. Just be prepared to pay more than you were told you would.

On the Move did the shuttle service for our June wedding (between the hotel and venue). They got…read morethe job done at a reasonable price, but not without some bumps along the way. The vans were solid, but pretty basic. Roy let us come check them out before the event and helped put us at ease. We wanted to make sure things would run smoothly because the communication before the event had been a little spotty. Roy assured us that he had done the drive from the hotel to our venue many times before and it would be no problem. However, our guests arrived for the ceremony (including my father-in-law) and told me that one of the drivers had asked the guests for directions and had never been to the site before (despite me giving them detailed directions beforehand). On the plus side, they were on time getting our guests where they needed to be. They were particularly helpful with guests who had physical challenges. On the down side, we had reserved one of the vans until very late at night after the DJ was scheduled to stop so that our guests didn't have to worry about getting down the windy mountain road late at night after drinking. The driver told me, 45-60 minutes before they were scheduled to end the shuttle, that she didn't want to make the drive again (although we had two groups of people who still wanted to ride the shuttle). It was disappointing to have to argue with a vendor in front of guests at the end of the wedding night. Overall, I felt like they were fine for the price and Roy was nice, but be sure to be very clear about expectations ahead of time if using them for an event.

Great customer service. Very clean car…read more We used them. Reliable and professional. Highly recommend this company.

Good place with a nice selection…read more I hired this company as transport for a birthday dinner for my husband. They came on time, no hitches. Limo was clean and the driver was right on. He wasn't begging for a tip. Very professional. I'd definitely recommend them to friends.

With my hospitality background, I pay attention to details and JET Jensen Executive Transportation…read moredidn't miss any. Clean vehicle, professional driver, on-time service, and smooth communication. It's great to see a company that truly values high standards.

I travel frequently for work throughout the Bay Area and have used several car services over the…read moreyears. JET Jensen Executive Transportation stands out because of their consistency. Every vehicle has been spotless, every driver professionally dressed, and every ride smooth and punctual. It's clear they care about their image and client experience. That level of detail is rare these days. ________________________________________

City Express Limo provides great service and is always dependable. Jay is so easy to work with…read more Have used them for several years and highly recommend them

Promised a limousine and showed up with a beat up shuttle…read more need to say anymore? It's a rigidy shuttle service BEWARE