I'm so impressed with their service! Brian Kealey has cleaned our dryer vents over the years and I…read morewouldn't hire anyone else to do this.

Brian and his son are one of the best service companies I have ever worked with! They are highly…read moreknowledgeable, professional, and polite! He answered my inquiry within a few hours and was at my home for service in less than 48 hours. I had a blocked dryer duct; so much came out that it filled the truck! They immediately diagnosed the problem and got to work. Suppose you want a company with excellent quality, customer service, and local and family-operated. In that case, this is the company for you! Price was more than reasonable for the work provided during a heat wave! By the end of the visit, Brian felt like family and would be welcomed back any time! Thank you!

Nashoba air and boiler installed a heat pump in December 2021. Within a few months it stopped…read moreworking they quickly came out and refilled unit. And then a second repair that took two days to fix. They repaired the unit, but not all the water damage With streaks of bluish green down my new walls. Now warped and swelling. The leaking units caused damage to two bedrooms in my home as well as exterior siding. They denied and refused to supply me with their liability insurance carrier. They're so unprofessional. Other companies can install heatpumps. Who will stand-by their product and installation. Not Nashoba air and boiler. 0 stars should be an option!

I needed a shower mixer replaced, a simple repair that most homeowners could do in an hour or so…read more Since we only have one shower, I decided not to DIY -- if anything went wrong, it would have been a huge problem. Nashoba quoted $850 for the entire job, including labor and the part, which costs roughly $100. I was completely shocked. Then came the "discounts": $100 off, and when they saw I was still stunned, another $50. It felt like buying a used car, with a high-pressure negotiation designed to make me feel like I was getting a deal, when in reality I was being ripped off. If I hadn't shown my shock, I likely would have paid the full $850. The work itself was fine, and the technician was polite, but the price was outrageous. The national average for this job is $375-$450, and even in Massachusetts, the high end is about $575. I paid $700. I later learned that Nashoba Air & BoilerWorks is owned by Sila Services, backed by Goldman Sachs. This corporate structure adds overhead and drives up prices for customers. I thought I was hiring a local company, but I was wrong -- this is part of a multi-owner corporate platform. After reading other Yelp reviews, it's clear my experience was not unique. I wish I had read them first. If you want reasonably priced plumbing, I strongly suggest looking elsewhere for a genuinely local company.

$130.00 just to come out to the house. Doesn't include parts and labor. I don't call that…read morereasonable as advertised. And I'm in the same city.

My refrigerator was having temperature issues, so I called WSH to come take a look. They came and…read moretold me I need a temperature gauge. We scheduled the install which was not in-expensive, and after a day the same problem persisted. They came back to look at the fridge again and then told me I need a condenser. We scheduled that service, and then after some additional due diligence they told me that I now actually need an entirely new circuit board. I subsequently had them install that, and after another day the same problem persisted. They then came again and told me I need a new seal and a part for the door. After about a week the same problem persisted. The owner was not willing to guarantee his work. He did keep sending them back to trouble-shoot the issues, however I did have to pay for the majority of the parts and labor with the exception of the last install. I spent just under $1,000 dollars and I still have a broken refrigerator. I would not recommend this company; they don't guarantee, and they rob their customers. Absolutely terrible!

I had a gas leak coming into the house. Jeremy was here in 10 minutes (before the Eversource Gas…read morerep had left.) He immeditely diagnosed the problem (not a joint, but a corroded pipe coming into the house) and fixed it. I can't say enough about the speed, efficiency, and professionalism of Jeremy. The "& Son" on the truck should be much larger!

I lease a water heater and it went on friday. The leasing company sent the service request to…read moreGiard. I got a call saturday afternoon they would come Monday, When I pushed to have it sooner, with lots of tone, he told me IT WAS THE WEEKEND. He then said they couldn't get my type of water heater. So no hot water, all weekend. They came today (Monday), after he installed it he asked me to sign. I said, the water is not hot yet, so how do I know it works before I sign. (Don't people want to know things work before they sign?) His response was "you will sign or I will make SURE it doesn't work." Reluctantly, I signed. Also, they drained the old one. There was already water there from the leaking but they left it much worse than it was. I would think a plumbing company would shop vac their mess up? Not a great experience. Seems others have had a good experience given their comments.

Nick came highly recommended by a contractor who we have worked with (and very much trust) for a…read morelong time. Nick was very responsive and came out immediately to help us with a bad leak we had and was able to change out a pipe and fix a broken seal in the same day. While at our place, he also descaled our tankless water heater when I had asked about it since we were overdue. He is incredibly knowledgeable and explained things thoroughly. Would 100% recommend and would gladly hire him for any future needs!

Quick response and appointment scheduled in a day. My whole house filter cartridge needed…read morereplaced. Done!

He was very rude over the phone. He actually laughed at me when I asked to repeat the charges…read morebecause I wasn't grasping how he charged. Not professional at all. Don't waist your time!!!

I John B laundry…read morerepairs came here on time and fixed my dish washer.He did a timely repair. I appreciate everything about John Laudrey Repair.

A big "Thank You" to Craig from Richard's Appliance in Salisbury for the repair work he did on my…read moredishwasher this past week. Craig was right on time, was friendly, professional and had the problem taken care of quickly! He also gave me a "tutorial" on what caused the problem and how to avoid it in the future. It's nice to find someone who really knows what they're taking about! I'll definitely use Richard's Appliance in the future! Jack Smith

I called about having a garbage disposal replaced. Richard's said they could come out the…read morefollowing day but, 20 minutes later they were at my door. He was in the neighborhood and just wanted to take a look. It turned out to be a bit more complicated than a simple replacement due to the age of the older unit. "Nope" he said. "You'll have to hire a regular plumber." That was not what I would expect to hear in this day and age. He had a chance to sell me disposal and charge me for a bad installation job. Instead, he took the high road. He did not even charge me for a service call. Before he left I asked for the number of a good plumber. Without hesitation he had the name and number in my hand. I called the plumber and two days later had a brand new disposal up and running. The plumber did say he would have to make adjustments to install the new disposal but he could do it in about an hour. In 45 min I was writing a check and my problem fixed. THANK YOU RICHARDS. I will be looking to you for appliances very soon. This is service you CANNOT GET at the big box stores. Shop Local.

Remediation team was great! Did a great job & very professional and courteous!…read moreVery helpful and they work with your schedule! Price was responsible! Would recommend Aspen!

Avoid this company. They are unprofessional and incompetent. They took over three months to…read moreschedule insulation work and ended up cancelling last minute. They were supposed to call back to reschedule and never did. Do not waste your time with them like I did