I had been a patient of this practice for decades and was never strong-armed for payment prior to…read morethe insurance coming through. Everything was fine until I retired and my new state carrier takes time to make payment. Well, they were nasty to me and wrote me a letter saying I had better come with total payments and future payment next time or I would be denied treatment. After at least 20 years of quick payments this office turned on me and made me feel like a free loader. How can a place that claims to be there to help patients turn so quickly into a money grabbing enterprise? New ownership perhaps? I understand dentists need their payment but to be so rude, uncompassionate and nasty to a long standing customer is unforgiveable.

Dr Lee and her Staff are just terrific. i have been going here for years for teeth cleaning…read more. i have a great fear of dentists but Dr Lee and Laralee who usually cleans my teeth put me at ease so i can get thru each time i come to the office. also 10 mg of Vallium helps too.

Office is disorganized and unprofessional. Do not feel comfortable in trying dental services based…read moreon this start-up seeming vibe of untrained staff and odd procedures and lack of administrative effort. Primary example, gave my phone number on 3 separate visits and interactions along with my email. They could not get my correct phone number or send email to me. They also asked me to contact my prior dentist to get dental records and x-rays sent to them. WTAF I get the impression they don't know what to do or they're lazy af, or both. I've been here during posted office hours, and it's been empty. Also, it just looks empty or not staffed Just so many flags of weirdness, I'll pass.

32 Dental 4 U appreciation post! I wanted to come here and post about the wonderful and patient…read moredental team I have recently had the pleasure of working with. I know that many of us on this site come to connect with friends and neighbors but mostly looking for referrals. Personally, for me, finding the right dentist was imperative after all my years of self-neglect with my oral health. I definitely needed tons of new work and replacement of some old work. I have always been nervous about sitting in the dental chair, knowing the two main focal points of discussion would be the dental work needed and the cost to complete the work. Nor will I forget the pain that typically comes with the level of work needed. This is a very intimidating subject for those that haven't had the proper dental attention in quite some time. I came across 32 Dental 4 U while out doing some shopping in my neighborhood. I had to muster up the courage, put my big girl pants on and just go for a visit. Was it emotional? Yes! When I tell you, from the moment I walked into the office, Dr. Sunkara and her entire team made me feel welcomed and understood my needs from Day 1. The bedside manner is top-notch! Dr. Sunkara was patient, knowledgeable about her craft and educated me every step of the way. For all the dental work I have completed over the months, I have never had any pain afterwards and if so, it only lasts for a few hours, even after an extraction. I can tell that the Dr and her team truly care about the patients that walk into her office and most importantly want to see her patients smile with confidence. I have been visiting this office (on Kirchoff Road in Rolling Meadows) for a few months now and at the end of my treatment plan, I have my smile back, my confidence is up, and I am ready to eat a good hearty meal without the pain and embarrassment. I know this post is long but there are so many of us that are just afraid and intimidated with going to the dentist but take it from me, Dr. Sunkara and her team will completely take your anxiety away and will work their hardest to get you in a healthy state of mind with your oral hygiene and appearance. If you are looking for a great dentist and dental team, please feel free to stop by for a visit!

No No No horrible place.The dentist is not interested in helping u.She's only interested in…read moretelling u to come back in 6 months for another cleaning. Bad communication.

2 years ago visited this place for check up and cleaning, dentist recommended crowns and did root…read morecanal , she did crowns on my 6 teeth, shortly after that one of them start feel pain . went back there find out that i got infection, when i go back there they just prescribed me some antibiotics and not do anything about it . went to different dentist they explained why i got infections it was that previous dentist done bad job on root canal and crowns , went back to All Smiles Family Dental and they said it's not their responsibility, even they charged me to see me . i'm not happy with their service and treating their customers, not professional always try upsale their expensive service , i'm going to report them to Better Business Bureau . i would not recommend to anyone.

so happy with them they worked on a tooth i thought would have to be pulled. they did a great job…read moreand not to high a price. will go back in 6 months. The employees are so personable and helpful lois harvan.

I have to say I'm the first to delay my dentist appts. I just hate going to the dentist but I Just…read morehad my first visit as an adult patient and had Caitlin as my hygienist and was seen Dr Hainds. Both ladies were phenomenal. I had a fantastic first time visit and cannot wait to go back! They were so thorough and took their time with me! Thank you both ladies for a great experience..

TL;DR: Kana Yajima's Smile Solutions Dental Center uses predatory practices and rough, careless…read moretreatment that harms your dental health. I had two bad experiences there, with dismissive care from the dentist and a hygienist who left my gums bleeding badly, seemingly on purpose, plus an expensive deep cleaning recommendation that by no means did I need. I am writing this review after having the worst dental experience of my life. I have never had issues at the dentist other than at Kana Yajima's office. I've now been there twice, and my god was it a mistake going back a second time. My first appointment was last summer, after I came home from college. The front desk staff aren't rude exactly, but they lack any positive facial expression and seem like they just want to get you out the door as fast as possible. Their English isn't the best either, and some of them are quite hard to hear. Kana Yajima herself was just as inconsiderate. During my first visit, she spoke to me once, never asked how I was doing, and spent the rest of the time talking to the hygienist and made me feel like I didn't exist. She spent less time on my teeth than any dentist I've ever had. My first experience with the dental hygienist was awful. I believe it was the same hygienist I had both times, and she is the rudest, most disrespectful person I've ever dealt with. I've had better care and treatment at a McDonald's. It almost seemed like she was untrained, or deliberately harsh on my gums, just to make me look bad in front of my mom by claiming I don't brush my teeth or take care of my gums. That couldn't be further from the truth. I have an optimal dental routine. I use a pressure sensitive electric toothbrush with soft bristles, brush twice a day, use an sls free sensodyne toothpaste, alcohol free mouthwash, and use a water flosser every night. I have no family history of periodontal disease. I'm outright stunned by how one could say I need to take care of my teeth better. Kana Yajima then recommended deep cleaning, which, given my gum health, I had absolutely no need for. Deep cleanings are meant for people with gum pockets greater than 4mm along with other symptoms of periodontitis. My gum pockets are below the 3mm mark and show minimal to no signs of periodontitis. I believe her deep clean recommendation is a predatory practice. I'm not sure if they assumed I was some naive college student who could convince my parents into paying for an expensive procedure I never needed. My visit earlier today was even worse. After the same dental hygienist harshly worked over my lower gums until they bled, I asked to go to the bathroom, but she made me stay so she could finish my upper gum line too. I recall moments when she was just blatantly using the ultrasonic scalers on my gum for seconds to make them bleed. I should have stood up for myself instead of letting her push me through the rest of the cleaning. When I finally got to the bathroom, I already expected some blood. Our gums are full of blood vessels, and mixed with saliva it always looks worse than it usually is. But even accounting for that, there is no reason a routine cleaning should cause that much bleeding. I've been to multiple dentists while moving around the country, and I have never had a service experience this bad in my life. Even when I was younger and my gum health wasn't as good as it is now, I've never had bleeding as bad as I had at Kana Yajima's office. Then, just like last time, the hygienist repeated over and over that I "need to brush my teeth" and "need to floss." She knows exactly what she's doing. How dare she insult me and attempt to make me look like the one in fault to my mom. I believe this office uses predatory practices on patients they think they can take advantage of. They may have seen me as a naive college student who doesn't take her health seriously, but they were wrong, and I'm begging you, please don't let them do this to you too. If your dental insurance covers another dental office near you, please go there instead. And if this happens to be the only office your insurance covers, it still isn't worth what Kana Yajima and her colleagues could do to your dental health. I discussed my issue with my medical student friends at John Hopkins University, and they agree with my views on this issue and condemn Kana Yajima's office. I promise you, as a random person on the internet, I care more about you than Kana Yajima and her employees ever will. To Kana Yajima and her employees, who I know will be seeing this, please choose love for fellow humans over the deadly sin of greed. God bless you.

I had a deep cleaning done in two parts this week. The first part was done on Monday and the second…read morepart was done today. The first part on Monday was traumatic for me, because the dentist that was doing the deep cleaning had trouble numbing me. He repeatedly walked out of the room to ask for help because I was in a lot of pain and could feel everything. To his credit, he was trying, and I appreciated his bedside manner, and his transparency throughout my entire visit. I overheard him talking to Dr. Yajima ( i saw her and recognized her voice) He must've left the room at least a good three times to ask her for help and yet she still didn't come into the room and numb me. I wish I was exaggerating when I say that he probably gave me more than 20 injections to try and keep me numb. I don't know why it wasn't working as well, but it would wear off after 15 to 20 minutes (his words, not mine). Today, when I went in for the left side of my mouth deep cleaning, I had Dr. Yajima Doing it. I tried to explain to her what was going on on Monday she ignored me and said she is trained. She's very good at her job. She knows what she's doing and she's going to numb me well. That didn't sit well with me because she just dismissed my concerns. Although she did a good job of numbing me, she had to repeatedly numb me. It wasn't as many shots like i had on Monday but She did have to numb me several times throughout the procedure. During the procedure, she told me I needed some Xanax to calm down and continued to chastise me for being nervous and anxious when she had to numb me. I did not like that at all that is not how you treat your patients. I am a nurse, and I would never treat my patience like that. Also, during my deep cleaning, she stopped twice to berate her staff, one being her dental assistant, and the other being the office manager Kellen over documenting something. She really stopped my deep cleaning to yell at two staff members over documenting something! She had this I am right you are wrong attitude and scowl on her face the entire time. It was incredibly unprofessional, and I did not like the toxicity in that environment. I do feel sorry for the staff having to deal with a bully for a boss. You can see on their faces that they are all afraid that she will fly off the handle and they will lose their jobs. She is very toxic and I didn't appreciate the Lack of bedside manner, unprofessionalism, and lack of compassion that I saw in that woman's eyes. Not only that but they charged me $28 for her to write a prescription for mouthwash. I kid you not. The office manager is great. Kellen has the professionalism, compassion and empathy that I wish Dr. Yajima had. I truly was not a fan of how she treated her staff and how she treated me. And if she was so good at her job then she should've assisted the other dentist on Monday when she saw that he was struggling.

Plum Grove Family Dental is an awesome dental office!! I've been going to this office for 2 years…read morenow and I just love it! The staff is always so friendly and so helpful wether your running late or need to change your appointment time they are so accommodating. I hardly ever have to wait in the waiting room I usually get seated right away in a room. Dr. Wang is so nice and always makes time out to converse with her patients on a personal level, she's the best!!! The office is combine fly located 15min away from job so I'm able to get in and out on my lunch.

Horrible experience! This clinic only cares about how to charge you more and how to drain all the…read moremoney from the insurance !!

I've been putting off a deep cleaning for years!! Because of…read morehorror stories I heard from people that had them done not at this office else where so it wasn't something I ever wanted to hear about but guess what?? I did it today!! Thank You Dr. Patel I'm soo happy I finally did it and I don't know where others went but next time they should let you do it

NEVER again! Dealing with Dr. Shah was the most unpleasant professional experience I have ever had…read morein my entire life. She is unreasonable, demanding, and someone I would never want deal with again. I cannot stress how uncomfortable her behavior made me, and she was extremely rude and unprofessional on the two occasions I was in her office. Run, do not walk, to another professional for your dental health needs and avoid this practice at all costs.

More care and attentiveness to patients, they are patients, and shouldnt deal in absolutes.read more

Both myself and my partner got our wisdom teeth removed here, and Dr Shinozaki has always been…read morehelpful and attentive. Follow up care has also been great!