Gerald from maintenance is awesome. When we first moved in, our dryer wasn't working and we had to…read moreput in a few requests, but every time Gerald (and the team) showed up, they were super thorough and really tried to figure out the actual root of the problem instead of just doing a quick fix. They eventually got us a fully working dryer, which we really appreciated. Plus, Gerald is just really easy to talk to always making light conversation and super friendly. My dog LOVES him too, which says a lot. Major props to the team for having someone like him reliable, detailed, and just genuinely nice to have around.

Let's be honest -- when you submit a maintenance request, you brace yourself. Not with Gerrald…read more He's prompt, professional, and genuinely friendly, and he makes sure the job is done right. No half-fixes, no runaround -- just reliable follow-through. VRV Apartments is fortunate to have someone who takes real pride in the details.

My husband and I had to move out of The Lincoln on Grand Apartments due to an unexpected job…read morerelocation. We truly loved our time living here--the apartment was spacious and offered plenty of cabinet, closet, and storage space. I genuinely miss living here! Dan was incredibly helpful throughout our entire stay, even assisting us during the move-out process. Miguel was also fantastic and always quick to address any issues that came up. Both Dan and Miguel made us feel welcome and part of the community from day one. We never experienced any of the concerns that some residents have mentioned. We had no issues with security, the return of our deposit, or interactions with the staff--they were consistently professional and courteous. While we did initially mention a minor roach problem, it was quickly resolved after fumigation, and we didn't have any further issues. Thank you to the entire team for making our time at The Lincoln on Grand such a positive experience!

I've been here for almost two years and hope to be able to stay longer. Miguel Guzman goes above…read moreand beyond with any maintenance requests, is extremely knowledgeable and is very kind. Dan, the property manager, is also kind and welcoming and quick to address any concerns or questions I've had.

I'd lived here often and on for years I left and I came back. I absolutely love the area. I love…read moreVicki. I think this is a great place to live and the maintenance guy is pretty cool too. I never have a problem here.

Warning to Prospective Tenants of Rancho Monterey Apartments…read more I love my neighbors and the location, but I wish someone had told me what was really going on before I signed my lease 5 years ago. The parking situation here is an absolute disaster, and management is doing nothing to fix it. There are clear rules posted on the property: Resident Parking Only, No Commercial Vehicles, 72-Hour Maximum Parking. None of these are enforced. Right now, we have: * Abandoned cars sitting for months in spaces we pay for * Commercial vans and mobile detailing businesses treating the lot like a free storage yard * Tenants parking 4-5 vehicles each, including motorcycles, work trucks, and equipment vans * Out-of-state and expired-tag cars parked for weeks while residents drive around hoping for a spot Management is rarely in the office and emails go unanswered. This isn't about attacking anyone personally--we understand everyone has their challenges--but we are paying premium California rent with no protection or enforcement. Five years ago, there were decals to track resident vehicles and it worked. Now, the system is gone, and so is our parking. There are auto detailing companies, contractors, event staging, etc all sorts of businesses being run out of this property while their commercial vehicles take our parking to run their for-profit business. They take the hundreds or gallons of water from the units and empty their trash into our dumpsters at night so it's just a matter of time until the rent goes up for us that actually PAY to live here. Look at these photos. This is DAY AND NIGHT here for the past SEVEN TO EIGHT MONTHS. Management lives here so it's a CHOICE to "not see" this and do anything about this. It doesn't stop at parking. The dumpsters overflow halfway through the week because outside businesses dump their trash here. The pools are locked down. Amenities we pay for are disappearing while other people who don't even live here abuse the property. We're not asking for luxury, just basic fairness. Until commercial vehicles are towed, abandoned cars are cleared, and parking rules are enforced, this is a bait-and-switch situation. We all moved in with the understanding this was a protected, residents-only community. What we got instead is a storage lot for people running businesses and leaving junk cars on site while the rest of us pay the price. We are posting this because about 22 other residents have agreed: enough is enough. We'll gladly remove this review when we see action taken. Until then, consider yourself warned: you're paying full price here for half the value. Oh and all that hard work you put in at your job, well... save some energy for when you get home as you won't have parking INSIDE the property like you signed a lease to receive.

I just moved in and had to have maintenance come in to do some work. Mark from the maintenance…read moredepartment, he was helpful, insightful and we managed even to have a few laughs while he did his work. He was on time and thorough with doing all of the work that needed to be done and asked the questions if I needed any more help. I was grateful to have the work done and such a timely manner and a from pleasant person in maintenance. He made an stressful moment less stressful and quick. Thank you for getting the job done Mark and it was nice meeting you. I appreciate maintenance at the sundial apartments.

Elaine, the property manager is amazing! She advocates for all of the residents and is a…read moresweetheart! Overall, a great place to call home

Our experience with Twin Pines Apartments has been wonderful. The community has a peaceful…read moreambiance, well-kept grounds, and high-quality homes that truly feel cared for. We also appreciate the amenities; they're clean, convenient, and add to the comfort of living here. We would especially like to thank Sayda and Carmen for their exceptional assistance. They were friendly, patient, and very supportive throughout the entire process, making our move smooth and stress-free. This is absolutely a 5/5 experience for our family, and we're grateful to be part of such a welcoming place.

Had a 12 months lease here, had roaches the entire time. They provided treatment which takes 3…read moreweeks but nothing ever worked they just spray your home with pesticides that don't even work. Spent a ton of extra money on food because the kitchen was infested the whole year. Worst living experience I've dealt with.

Rafael is wonderful, he's very knowledgeable, he did a great job and very polite…read more I'm happy that I have a maintenance guy like him. Thank you

Thanks Edwin and team for the community cookout. It was nice to meet the team. I had a great time…read moreand I appreciate the free lunch.

I highly recommend meeting with Ivan if you are considering making The Cloud your new home. From…read morethe moment I stepped into the leasing office, he provided exceptional customer service. Ivan was professional, attentive, knowledgeable, and took the time to answer all of my questions. He ensured I felt informed and comfortable throughout the entire process. We toured several units, and each one was beautiful, spacious, and well-maintained. Ivan made the experience welcoming, informative, and stress-free. His genuine willingness to help and attention to detail made a lasting impression. If you're considering living at The Cloud, I highly recommend working with Ivan.

Riky is great. Other than that, everyone is just doing the bare minimum and don't really care about…read moreyou and you really feel it. Since I moved into the courtyard apt I have realized what a shitty place this is. Save your hard earned money and go elsewhere. I asked for a closer parking space for my 70 year old mother and disabled father bc we live on level 3 and her parking space is level 2 still technically, (the furthest space you can possibly getfrom our unit) and Alyssa said my mother would have to take a day off work and get a doctor's note in order to change the spot - she also said there are no more spots, even though level 3 has the most units that are vacant in the whole building. Before I transfered to this unit with 2 more new members to the building, Riky was the only one who offered to help show me available units so we can make our decision. Everyone else could not be bothered to do their job. I have had my packages stolen and ripped apart more than 5 times here. Residents do not respect quiet hours. Its is regularly (every weekend) very loud in the courtyard and they do not care how they are affecting others. The security line goes straight to voicemail, and nobody returns your call. You do not feel like anyone is actually there to support in case something goes wrong. Yes the walls are paper thin and you can hear your neighbors, esp in the bedroom area where you need quiet the most. And you can hear people walking above you very clearly as well.

This is a great place to Live very safe gated community 2 bedroom 2 bathroom apartments with the…read moreoption of a nice backyard do not be discouraged by the Main Street it is a wonderful place to live at they like to keep up with maintenance and gardening it's a beautiful place to take an afternoon or morning stroll around the premises and be able to see the ducklings that hatch every year and the option of feeding the fishes and turtles with your kids

This place is fine if you don't mind hearing your neighbors urinate, fart, and masterbate. The…read morewalls are paper thin and the owners cater to Section 8. It's more than obvious by the amount of residents home ALL DAY. Homeless can get in and root through the trash and I even had a guy in my carport taking a dump ONE foot from my car. Sure, the grounds are pretty but is that worth the safety and piece of kind. My husband had a homeless guy follow him right up to our front door.

This apartment is where dreams go to die. It's dirty, noisy, and falling apart. It has roaches…read moreevery where and also had many little bugs in the corner holes coming from all directions. the manager doesn't even care to fix up the houses on the inside it's looks old and ancient like something from the 1800s. i been asking the manager to fix the sink cause it was leaking and when i asked her face to face she was very rude and unprofessional she had the audacity to cuss me out and made me wait about a year before fixing it. i don't recommend this place to any one not even my worst enemy.The only positive thing I can say is that it made me appreciate my previous living situation... which was a storage unit.

I'll lived there for 4 years. Here is my experience In…read moregeneral the management was very convenient and professional. Due to the nature of my work, I'm relocating frequently and I can tell that the Building Manager is the BEST I've ever dealt with. She is professional and very responsive when there is a problem. The building is located in a really strategic location. Close to the 22 Freeway, surrounded by many store. you probably can get anything you want within a mile.Regarding the apartment, it was a reasonable rent. I rented 1 bedroom apartment and it was quiet bigger than the regular 1 bedroom apartment in other buildings. Parking is quite challenging because You get a 1 reserved parking all the time and another permit for a shared parking.

No hot water for two weeks. After the boilers were replaced, according to the management, the…read moreproblems still persist almost every days. At any time, nobody is available at the emergency phone. One of two main elevators at the lobby is out of service, but not fixed for several months.

If zero stars was possible this would be my rating for these apartments, as there is so many wrong…read morethings in this place that I'm sure someone else has already made comments on these, however I wanted to focus on the S**T management that runs this place. My dad recently past from natural causes in his apartment, I'm not sure how they found out but just ours after his passing and while police interview family and my dad's body laid on the floor of his apartment, the so call manager (this is how he introduced himself) proceeded to let us know that there was no one else on the lease but my dad and because of this my mom could not stay past April, should she decide to stay she would be evicted. How in the hell do you come up to someone's door while grieving the lost of a loved one and pull this. It was unprofessional, and inhumane, My mom just lost her life time partner and you are telling me that she's going to get evicted in 3 days all while her dead husband is laying in the apartment floor????? What are you thinking. How do you run an apartment complex where all your tenants are seniors and this sort of things happen? If you ever consider this place please don't their hallways smell like trash, they never fixed our broken AC/Heater ( got a huge electric bill cuz of this and they did not take responsibility) dogs feces is smelled through out the complex as they don't clean often, they attempted to increase rent half way thought the month hopping that no one was watching out for them, they tried sayin that rent had not been paid for months before hopping my dad would not have proof of doing so, the only good thing I have to say about this place is that the security guard that takes care of this place at night is a great person always taking care of the elderly. Again please don't take your chances here, this place will cheat you somehow and treat their tenants as if they don't matter.