After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

Working with Pro Comfort was a positive experience from initial contact through proposal and…read moreinstallation. The installers are hard working,skilled and friendly. Highly recommend Pro Comfort and would not hesitate to call them again.

Mike was fantastic and gave us great advice on repairing the old AC unit vs getting a new system…read more The price was great compared to others in the area. 10/10 would recommend.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

Max Heating and Cooling is outstanding…read more My old heat pump system wasn't working, so I contacted one of the big companies in the Boston area. Their guy came in and wouldn't even look to see what was wrong with my unit. They immediately told me that I needed a new system and quoted me an outrageous price. They told me that they needed to rip out all my walls to put it in. I wanted to get a second opinion, so I put a request through yelp. Dan, the owner of Max, emailed me within an hour with his cell number. Stacey, the office manager, called me first thing the next morning and sent out Joseph, who did a careful analysis of my system. It did need to be replaced. Paulo came out and did an outstanding installation, over 3 days, staying late on a Friday night to complete it. My walls were all kept intact. And the price was MUCH lower than what the big name company quoted me. DEFINITELY USE MAX!!!!! Feel free to contact me for details.

Had an absolutely amazing experience with Max Heating and Cooling! My old steam boiler developed a…read morecracked heat exchanger, and Max Heating was prompt, informative, and willing to do the replacement during the New Year holiday. Dan and Sam have been stand-out with the depth of their answers to my questions. I appreciate that immensely as a demonstration of how much they care about the subject matter, and how much they care about ensuring I'm properly informed on what is happening. Sam and his crew were out all day yesterday dismantling the old boiler and installing the new one. They were friendly and engaged the whole time letting me observe the process. Sam called me over throughout to show me up close what had corroded in my old boiler, and to explain to me how it happened. He did the same during install of the new boiler to demonstrate all the critical aspects for maintenance--including letting me unscrew and rescrew a piece to practice for future cleaning. The new boiler is running smoothly right now. I feel like I understand its pieces. Sam even took an interest in diagnosing why my bathroom heating panel (which has never worked) wasn't heating. He cleaned out its vent and it has heat now. My cat is very happy to be warm right now. From the way Sam and his crew talked through all the aspects of the work they were doing, it was clear they take pride in the quality of the work. This wasn't just a job to get over and done with. And what's more, they did it for $2k cheaper than my competing quote. Max Heating and Cooling will be the first people I call for any plumbing projects I have going forward.

I booked online. The process was super simple. I received a text with the quoted price. The tech…read moregot here on time, was super nice, and cleaned my dryer vent quickly and efficiently. I even paid a little less than my quote. Will definitely be using them for my ac duct and bathroom fan cleaning.

I scheduled my appointment for 3pm. They called in the middle of the work day and asked if I could…read moremeet them in 20 minutes. They told me I scheduled my appointment at 1pm. I told them I could not leave work in 20 minutes. They proceeded to cancel altogether.

I met many plumbers in the past but I liked Evan Ryan most. He was sincere and had a good attitude…read moreas a plumber. Not only that he did excellent works when I was in emergency situation. I highly recommend him.

Our heat was out. I called the office at 10:15am. It is now 12:40pm and my heat is fixed!! Staff…read morewas polite and friendly. I couldn't be happier.

We to do an compressor swap on a couple magic pack units they sent Gabe Ryan and James and I can…read moresay before they wired it and they found something that could've been catastrophic, but the guys contacted tech-support used their knowledge in and I can tell you I think these guys are bar none some of the best In the business. I'm glad to have them in my building and look forward to our continued relationship Endless Energy is one of the best hvac companies I've ever had the pleasure of working with, Not to mention Alyssa there dispatching manager she's amazing with getting the guys where they need to be And scheduling them for all emergencies keep it up Gents and lady Great job !!! Extra shout out today to Gabe, James and Ryan.

AI agent wasted my time, booked appointment on a holiday. Did not disclose they were an AI agent…read more Calling on the phone yielded another AI agent

Excellent service and technicians Lucas and Shawn were amazing. Would recommend this company to…read moreeveryone. Explained everything to us very well as we were unfamiliar with this type of heating and cooling coming from the desert area and Midwest. Picked up after themselves, went over the system when install was complete! Recognized EMT Service too. Highly recommend

Metro West Mini Splits recently installed 6 mini splits in February 2025 to our new home in…read moreMarlborough, MA. Alan, Jamie, and their team were so kind, respectful, knowledgeable, timely, communicative, and easy to work with. We could not be happier with the final product! Metro West Mini Splits was also very reasonably priced, and they made the Mass Save rebate process a breeze. 100% would recommend to anyone needing heating or cooling services!

We used Viking Mechanical for two separate jobs. First, we solicited and received estimates for…read moremini splits (heating and cooling multiple areas.) We chose Viking Mechanical because they were highly recommended, were prompt in providing the estimate, and answered all our questions. Installation occurred much sooner than expected - within a few weeks of the estimate. The team was professional, on time, neat, and did an excellent job. We are absolutely thrilled with the way the mini splits are working, and no longer use our less efficient central air conditioning. We then asked Viking Mechanical to repair and/or replace a ceiling fan in our living room. Again, team was in time, neat, professional, and completed the work quickly. Prices are within the expected range for both efforts. Absolutely recommend!

We decided to change our heating & hot water system from oil to Propane. After getting some…read moreestimates; I contacted Viking Mechanical. Lars Quoted me with a fair price, recommended a good rated boiler and was helpful in explaining things. The crew was fast, punctual & professional in doing the work. To sum up my experience, I highly recommend Viking Mechanical.