My wife and I talked with Albert Wu and we had a great experience with him. He was very…read moreknowledgeable setting up our family planning. He was recommended by one of our family members who also had a great experience with him. When it was time to sign the documents, we stopped by their Piedmont office and met with Annika Nielsen-Kim. We had our two toddlers with us and she & her staff were very patient even though they were being a bit rowdy at times.

Flexible with our timing and specific needs. Thanks for making the trust setup easy!…read moreAlso great that they take legal insurance

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Maria has been my go to person for all my patient's placement needs. She's a great resource for the…read morefamily we serve and often times go out of her way to ensure our families, facility, and our staff feels supported, during complex discharge process, especially with those last minute discharges. I highly recommend this company, and most especially Maria Cura.

Super shady place. They lie to you repeatedly as an employee and try to string you along. They…read moreclaim the process "takes weeks" and try to leave you hanging as long as possible. The recruiter and the people who work for the organization both lied to me so do not trust anything they say. They see you as a pawn to be exploited. Strong suggestion to stay away

It's almost funny, I forgot that I had reached out to these people before, but I got a flyer in the…read moremail and it looked perfect for me. The kind of people they are looking for is exactly who I am, so I called I left all my information that was eight days ago. After for five days I called again left my information again. Never called back. This should be a crime, to give old people false hope. I have a feeling their scam is to demonstrate to the government that they're taking care of all these people who left their information, then the government sends them money like medical money, and then they send out some more flyers in the mail (probably at taxpayer) then get some more old people. Long time ago I had contracts with my county and the state of California, and I quickly understood that there's usually no oversight, the government doesn't check to make sure you're actually doing the service as you claim you're doing.

Caity was extremely helpful. She did the research when we needed to find an assisted living…read morefacility for my brother. I found her very knowledgeable about the local industry and the assets and liabilities of each location. We decided to select the first place that we toured.To top it off, this was a free service.

I have known Sandra Wallace/Insight Memory Care since 2012 when she helped me find a new assisted…read moreliving/memory care home for my mother. My mother had been living at Casa Sandoval in Hayward. (You can see my Yelp review from that time to find out why I needed to move my mother. I hope things have improved since then) The terrible management at CS had completely destroyed my trust in any facility but I had no choice but to start looking around on my own. I visited a place in Union City which was way out of my budget but the staff in marketing actually seemed like decent, caring people. They recommended I call Sandra Wallace, and I did. Sandra came to meet my mother and I at Casa Sandoval. I was immediately impressed by her experience, professionalism, knowledge of the state laws regulating care facilities and especially her knowledge of the various facilities and costs in the area. After looking at several places she recommended I check out, I moved my mother to Rosegate in San Leandro. She lived there for almost five years until she died at age 93, very well taken care of. I was very happy. I had some problems in the first six months at RG but Sandra helped me get them resolved. Her knowledge and understanding of memory and cognitive impairment is amazing. In addition to managing facilities she also has hands on experience taking care of her own mother and understands the every day challenges of caregiving. In 2019 we started looking for a place for my aunt, who also has Dementia. I called Sandra and she helped us find a place we liked in Castro Valley. But then the Pandemic arrived and changed everything. My aunt came to live with us instead, which was a very challenging time. In September when I was at my wit's end I called Sandra again and asked for help. She recommended Quail Garden in Livermore, which is lovely AND they were allowing outside family visits which was critically important to us. My aunt has lived there since October and it's been great. I cannot recommend Sandra more highly. She is a powerhouse of knowledge and support. She is a person of integrity and stands by her clients. She checks in from time to time to see how things are going and goes the extra mile to solve any problems that may be going on.

This review is long overdue but I have to share how amazing Homenest was for our family. My grandpa…read morestarted having frequent falls and was in and out of the hospital, and we were desperate for help. After calling several places, we finally found Homenest - and they were a true lifesaver. From the very first call, they were not only quick to respond, but also so kind and understanding. The caregivers were all super skilled, but more importantly, compassionate and patient with my grandpa. They made him feel comfortable and safe during a really tough time for our family. I honestly don't know what we would've done without them. I can't recommend Homenest enough. They made a really difficult situation so much easier for us.

Highly recommend Homenest! My grandpa had dementia, and it was very difficult for our family…read more During a very hard and stressful time for our family, Homenest was able to provide us with multiple caring, patient, and professional caretakers. They were very communicative through it all and always offered solutions during challenges. I appreciate everything Homenest did for my grandpa and for my family. Could not recommend them enough.

Margot truly cares for her seniors! She has a genuine heart and goes above and beyond to help them…read moreand their families navigate all the resources available to them. She listens and comes up with care plans to meet her client's goals and needs. She treats you like family.

Margot genuinely cares about all things seniors. She will advocate for her clients in all areas of…read moretheir needs. I highly recommend her services as a care manager.

Brent is one of the most patient people you will ever meet. He can help you find a place quickly…read moreif needed. However, he also stresses being prepared. He understands that moving to a senior facility is a major change. He will arrange for you to see multiple facilities within your price range, including discussing possible programs to help with costs. He works to find the best facility for the individual, showing real care that they will be happy with their choice. My aunt's friend just turned 90. He has multiple health concerns that have made it exceedingly dangerous for him to live alone in his home. He is also a very difficult person so the option of having a caretaker live with him does not seem reasonable. We looked at some options a few years ago, but he wasn't ready to make the move yet. Now his family agreed it's time. Brent, who worked with us previously, was happy to arrange tours of multiple facilties. He makes sure all of your questions are answered and that you have a full understanding of the services offered. He also recommends services to help with the move, clearing out your house, etc. He knows the resources that work best with seniors and persons with disabilities to lessen stress and provide support while getting the work done. Whether you are looking for now or planning for the future, Brent is the best person to work with so you can learn the options for senior and assisted living.

Because we had relatives in an Assisted Living Facility in the South Bay, we were about to bring my…read moremother, who is a native San Franciscan,to the suburbs. But at the last minute, my friend recommended Brent Hensley. He was a life saver! We had very little time and within hours he arranged visits to three facilities in San Francisco that would match our mother's personality and needs. He held a zoom meeting with my siblings and me to guide us in our decision making. He intervened when we needed help in convincing my mother to move. His knowledge and experience were invaluable in helping us to make very tough and agonizing decisions. Nobody wants to leave their home. And we felt so stressed asking our mom to do something she didn't want to do (but we knew it was not safe to have her stay at home). Three months later, just as Brent said, our initially resistant mother is happy and thriving at her new home. My siblings and I are relieved and happy. Amazingly, Brent's services are free for clients like us. We did not feel steered toward a one size fits all recommendation. Brent was sensitive and nuanced in his ability to find a great fit for our mom. His services are highly recommended.

Superb, professional, and friendly staff and outstanding services which included personal hygiene…read moresuch as bathing. My elderly mother suffered from dementia and was difficult to manage. Her last months were greatly eased by At Home Support Senior Care which, incidentally, was more responsive to my mother's needs than Mission Hospice. I give this senior care service my highest recommendation.

This is a business I use to keep my daughter safe & occupied @home as I can personally step away…read morefrom her but not be too far from her and her caregiver. Our process of obtaining a caregiver was simple and the arrangement works for all of us. We are being overseen in the office by Ms. Maybelle R. And she is very polite, respectful and dependable! When any incidents mostly timing or last minute changes happen Ms. Maybelle is understanding to our family and the caregiver's needs. Easy & adaptable and extra time is always reminded but never pressured. My daughter's caregiver is a difference maker in our lives especially that my children have special needs. Because of this company, I give them a 10/10! They do work with GGRC.

Katharina Dress is a very experienced facilitator , and helped me and my two grown children address…read moredifficult decisions about my own aging. She is a fair, impartial listener, and very tuned into areas of conflict, which she was able to address in an empathic way. My children are getting along better as a result of her interventions, and my relationship with them has also improved. It was definitely a positive experience, and one that I think many aging adults with children would benefit from. I highly recommend her!

I have learned from Katharina in her classes and worked with her as a colleague. She is an…read moreexceptional mediator and communicator. Her works has improved many lives and healed many families. I personally got to witness her coach help the relationship between an elder and his caregiver, and it was transformative.

I'm writing this long overdue review not as a resident, but as someone who has been on the property…read morenumerous times. I've observed and I've had a great experience at The Point at Rockridge in Oakland. The front desk and management staff have been nothing short of amazing. Kenneth, in particular, is always available, accommodating, responsive, and willing to help whenever something comes up. Having someone who communicates well and genuinely makes an effort to assist residents makes such a difference. The property and grounds are consistently clean and well maintained, and every staff member I've interacted with has been kind and professional. The community itself is in a great Rockridge location with convenient access to the surrounding Oakland area, shopping, restaurants, and everyday necessities. Kenneth and the team truly deserve recognition for the level of service they provide. Highly recommend The Point at Rockridge to anyone looking for a community in the Oakland/Rockridge area.

Amazing team! Especially Trobedia and Anna, they are so compassionate and helpful! I would highly…read morerecommend this community!