I recently contacted Alice Home Care for some advice as I had used them for my uncle during the…read morepandemic. I needed advice about help I needed in an area that Alice Home Care did not service and Alice was very helpful with a referral and also helped me with concerns I had with that other agency. The direct care I had with working with Alice Home Care was over the top. We were in the pandemic. My uncle had fallen and had Covid and needed home care. Alice met me at the house and we proceeded to get information from my cousin about what was needed for his father. Then my cousin fell ill during the talk. Alice saw the severity of the situation and brought in help within a couple of hours. This was amazing. And so badly needed. Eventually a longer term solution was found by Alice and the care was used for several months until my uncle moved to assisted living. Alice Home Care came to the rescue, brought in care that the family appreciated, and was very open in communications.

I looked around for in-home care after a stroke, interviewed 3 agencies and chose Alice Home Care…read morebecause they seemed to fit my needs best. The ED was responsive & clear; the agency got top independent reviews, and their minimum hours fit my needs. They gave me a wonderful caregiver from Eritrea who turned out to be a delight as well as so so helpful. I've recovered much of my lost function, thanks largely to her. Thank you Alice Home Care.

Andrew Slakey, the owner of Visiting Angels, came to our house to do an initial intake. He was very…read morepleasant, answered all our questions and met our needs. The two caregivers he sent at different times, LeSeanda and Laura B., were both great to be around and very helpful. Would use this service again and recommend it to others.

Andrew did everything he could to help get my family the right caregiver for my dad, and my dad is…read morepicky! My family is extremely grateful for the care that Andrew and his team had provided my dad and my family. We will be recommending them to anyone who needs an angel in their lives. Thank you, Andrew, Paolo, and all the caregivers that worked with my dad. Our gratitude is infinite.

Superb, professional, and friendly staff and outstanding services which included personal hygiene…read moresuch as bathing. My elderly mother suffered from dementia and was difficult to manage. Her last months were greatly eased by At Home Support Senior Care which, incidentally, was more responsive to my mother's needs than Mission Hospice. I give this senior care service my highest recommendation.

This is a business I use to keep my daughter safe & occupied @home as I can personally step away…read morefrom her but not be too far from her and her caregiver. Our process of obtaining a caregiver was simple and the arrangement works for all of us. We are being overseen in the office by Ms. Maybelle R. And she is very polite, respectful and dependable! When any incidents mostly timing or last minute changes happen Ms. Maybelle is understanding to our family and the caregiver's needs. Easy & adaptable and extra time is always reminded but never pressured. My daughter's caregiver is a difference maker in our lives especially that my children have special needs. Because of this company, I give them a 10/10! They do work with GGRC.

From the hospital to the home bedside, Home Instead has provided amazing care for my family member…read more They were there at the hospital, on the ambulance transport and then in the home. Their dedicated team of CarePros are very professional and caring. The team has gone above and beyond to make my family member feel respected and cared for. The Carepros have provided seamless transitions between shifts. I especially commend all of the hard work by Rafael, Roxanne, Yasmin, Daniel, Sebastien, Jasper, Johnnie, Cecilia and Sheila. Well done!

Home Instead was professional, thorough, and compassionate. They cared for my 82yo father during…read morethe last three months of his life on hospice care. I got to know several of the caregivers personally as we cared for my father together: I especially treasured my father's time with Yvonne, Rihyana, Sebastien, and Kaye. All four of them were outstanding: deeply empathetic, and highly skilled. I also felt very comfortable leaving my father alone with Home Instead, as they were trustworthy, and even kept my father's apartment clean. I had a few concerns along the way, and the Home Instead administrators were responsive, and made all the changes I requested. Thank you for making a difficult time in our family's life a little less difficult and a little more joyful. Home Instead was everything I was hoping for in hospice caregiving.

Very responsive. All of the caregivers that have been sent to me have been really wonderful.read more

Not being familiar with this industry and needing home care for an elderly, ill relative, Senior…read moreAlternatives far exceeded any expectations. Not only were they totally responsive and flexible to our needs, the caregivers they sent out were professional, hard-working, and so compassionate. I can't say enough good things about the company and the people who work there. Home health care isn't cheap, but it is essential to ease the burden on family members. Senior Alternatives was very reasonable for the high quality of service they provided. My thanks to Anna, Veronica, the staff, and all the wonderful caregivers who helped my unlce during his last days.

I can't say enough good things about Supple Senior Care. The entire team was professional,…read morecompassionate, and responsive from the very beginning. Armila and Bella treated my mom with dignity and respect, and it was obvious they cared. Their reliability gave us a tremendous peace of mind.

From the very first call, our experience with Supple Senior Care was exceptional. I initially…read moreexpected to leave a message on a Sunday, but Catrina, the owner, personally answered the phone--an early sign of the responsiveness and dedication of this team. Marie, the scheduler, followed up promptly and worked quickly to find the right caregiver for our 98-year-old mother. She made the process smooth and reassuring during a time when that meant a lot to us. And then there's Luzandra--truly wonderful. She was caring, attentive, and brought such warmth and joy into our mom's day. Our mother felt safe, comfortable, and genuinely enjoyed her time with her. In fact, she said, "she's a keeper." We are so grateful for the compassion and professionalism shown by everyone at Supple Senior Care. Highly recommend.

My parents come here 3 times a week for half a day each time and love it. The center provides…read moremeals as well as routine care such as blood pressure check. They also have a doctor come in every 3 months or so to do checkups. They have plenty of activities for the seniors including exercises, bingo, mahjong and chess. It sure beats them being bored at home.

Our family used FirstLight Home Care for about two months. Many of the caregivers who worked with…read moremy husband were kind and compassionate (shout out to Elite and Mechelle!)--this review is not about them. My issues lie with agency management. As my husband's care needs changed, we did not receive any reassessment or proactive involvement from management. Continuity between caregivers was very limited. I also saw that care documentation was inaccurate (e.g., marking things as done that were not done and things done that weren't documented). After discontinuing services, I took time to write several clear, detailed emails to the manager outlining specific concerns. But the responses I received left me feeling unheard. For that reason, I have not felt comfortable pursuing phone discussions. What was especially upsetting was the sense that responsibility for identifying care gaps appeared to rest largely on the ailing client and family. My husband was unwell, and I was managing work and other responsibilities -- which is why we hired an agency. In our view, agency management plays a key role in proactively ensuring quality of care. By analogy, a school principal does not wait for parent complaints before attending to student safety and educational quality. Since transitioning to AuCare, we have observed more direct managerial involvement. Their manager actually met with my husband directly (something that never happened with Firstlight) and offered helpful suggestions. Caregivers also demonstrate strong continuity, supported by accurate documentation practices and communication between staff. To top it off, Firstlight was so expensive. AuCare costs slightly less, and our experience has been better. I remain open to updating this review if management meaningfully addresses the concerns described above. Again, this review is not a reflection on individual caregivers. Our experience was shaped by gaps at the management and oversight level.

First Light has helped us with numerous patients that we have discharged back home. They are quite…read morecomprehensive with their services and we are happy with their results. The patients are well taken care of and happy with rates and care. Please refer your loved ones you will be happy.