Ask for Vanessa Schwabenland as your realtor…read more Our perfect home came on the market during COVID and it's terrifying to make such a commitment sight unseen. Vanessa visited the home for us several times and performed video walkthroughs. She looked and commented on items we hadn't even considered. Throughout the process, she communicated with us regularly and went above and beyond more than once. Vanessa will be your advocate and on your side. Thank you, Vanessa! Susan and Pam

Thad Marckesano with Kokua Realty has been exceptional! I had moved to Maui twice in the last 2…read moreyears and Thad was there for me both times! He was always quick to help me, gave me options and found affordable places for me to live! He is professional, kind, and goes out of his way to make sure I was always taken care of with any of my needs!! He is the best!!! Thank you, Thad!

Working with Tricia has been the best experience. She was always very kind and responsive to our…read moreneeds and did her best to accommodate us. Highly recommend if looking for a realtor or leasing agent

I'm blown away at the scam this property manager is running! We booked one of her properties…read morethrough VRBO for our Christmas vacation. It was very expensive but we felt like it was worth it. The day after booking and paying for this property we get an email from Patricia requesting another almost $500 or she will cancel our booking! We contact VRBO who tells us not to pay because she has a legally binding contract with us for the price that we paid since we had already paid. They say they are contacting her and everything will be worked out. Well four days later Patricia cancels our rental now we are searching for another rental with even slimmer pickings in Maui for Christmas. After reading other reviews I'm so glad we aren't staying in anything under her management. She is running a scam trying to get more money after entering a contact with paid customers.

They are trustworty , we rent for over ten years we are treated well and professional customer…read moreservice, chad is a wonderful landlord.

I have no idea why this company gets 4 stars. First of all you can only visit a property after a…read morepretty extensive application process. After paying $100 to "apply" which means to really just visit, the property was not as advertised. Storage had people basically staying there....not part of a rental agreement. Basically flushed $100 down the toilet to a see a property, which did not match advertised photos. Agent was professional and friendly but obviously felt bad to show us what was available. Be very aware before spending your money to apply.

Great experience renting at Kamaole Sands through PMI. Everything spotless and ready on time. One…read moreminor repair needed and accomplished within hours. Looking forward to our next stay.

This agency is THE best rental agency on the island of Maui. We purchased a two bedroom / two bath…read morecondo in Kihei last November 2018. We took the time and effort (three weeks) to completely upgrade all of the interior design of the condo. We researched and interviewed rental agencies and Matt and Tonya were by far the most professional and transparent agency on the island. They are very prompt to respond and their entire staff are professional and courteous to all of our vacation rental guests. Within just eight weeks, their agency managed to book our unit to near sold out status all the way into September 2019. That's nine months of sold out reservations. We couldn't be happier with them and HIGHLY recommend their services. Other agencies don't even compare.

I have known Laurie Lowson for 14 years. I contacted her when I bought a condominium in Maui and…read moreshe is one of the best realtors I've ever dealt with. Her attention to detail is fantastic, her professionalism is exemplary and she is great at communication. I sold my condo through her this year and again I was so happy with her service.

I have been working with Lowson & Associates for almost 2 years. They manage a rental unit of mine…read moreand are definitely worth what they cost! I don't have to deal with my tenants directly at all now. It's like having a stable cash flow with no worries attached. I have been working with Lynn, in their office, and she is one of the most professional and easy to work with people I have ever met! Among other things, she is helping me resolve an issue with the HOA's book keeping which, at least for me, is extra helpful because she has a much better handle of the book keeping on our end as I could ever have. Great service! Happy to have found them!

Stacey and Alex have been extremely helpful in our pursuit of our Maui dream second home. They are…read moreup front, honest, and have a ton of information to share with clients. We have some business to address on our end, but when we are ready to buy - they will be the first people I email/call. Alex's background in property management was extremely helpful in costing out repairs and getting our mindset in island pricing :) If you are considering a purchase in Maui, look no further.

Just closed on our place and I have never had a transaction go this smoothly or quickly. Stacey was…read moreso prompt and thorough. We were able to take care of things via my smart phone while I was on the road. She was quick to respond and professional throughout the process. This is a hardworking and ethical woman who knows her job and knows how to get things done.

If we could give them a "0" rating, we would! This is the worst property management company we…read morehave ever used. We hired them to manage our house on Maui because my husband and I were moving back home to the San Francisco Bay Area. The property manager assigned to us was Annalies Niemann. She was absolutely horrible. Here are the things that we were unhappy about: 1. The company charged us a $200 administrative fee upfront for placing ads and marketing our property to potential tenants. Annalies didn't do anything. For 6 weeks after we signed up with them, there were no appointments to show the house, and we had to pack up and move on the 8th week. 2. We gave Annalies a copy of the property specs and she used that for our ad on Craigslist... didn't even revise it or advise us on whether we should edit it or not. When we asked her why there were no appointments to show the house, she said our specs/ad was too long. She should have advised us on that before placing the ad. 3. Annalies had absolutely no knowledge of the current rental market in our area. She completely low-balled us on the rent. My husband and I thought the rent figure she recommended was too low, so we did some research on comparable rents and even asked Annalies to come check out our house. She then told us that we had a nice house and that we should ask for slightly more than what she recommended. 4. When she did schedule this one appointment, she came to our house unprepared and didn't even have the phone number of the potential tenants on her. This potential tenant flew to Maui from Oahu and all Annalies had was this guy's work number. Obviously, she couldn't get a hold of him and he never showed up! 5. For the other appointments that Annalies was able to schedule, she told us that she was busy moving houses as well, so my husband and I should show the house ourselves. 6. Right before we moved, Annalies just gave us a checklist without doing a walk through with us. She told us that she didn't need to be present for the walk through since we know our house better than anyone else. She suggested that we just left the checklist on the kitchen counter. 7. My husband and I ended up showing our house to the current tenants, but we advised them to contact Annalies for the application, deposits...etc. When Annalies presented the rental agreement to the tenants to sign, it was full of mistakes. Annalies didn't even give us a copy of the agreement, we had to get it from the tenants. How ridiculous is that? The rental agreement had another property name and address on it. It wasn't even our property address. Our tenants had to comb through every single line of the agreement to make sure everything was accurate. 8. We told Annalies that the house needed to be deep-cleaned before the tenants moved in. She said no problem as she had a list of cleaners/handy man that Prudential uses. She told us that for the size of our house (3-bedroom and 2-1/2 bath), it should take about 8 hours to have it all cleaned and shampooed. She also reassured us that she would give us a quote from the cleaners. Two weeks after we moved, we still didn't hear from Annalies and finally the day before the tenant moved in, we got in touch with her. She complained that the tenant was "pressuring" her to get the house cleaned, so she had the cleaners come 2 weeks too early and by then, the house was dusty again and there were gecko droppings. I saw the email correspondences between Annalies and the tenants because they couldn't get a hold of Annalies either, so they forwarded their email to Annalies to me and there was nowhere in the email that the tenant "pressured" her to have the house cleaned. They just asked Annalies when the house would be cleaned. When we got the bill for the cleaning, the cleaners charged us for 25-1/2 hours instead of the 8 hours that Annalies mentioned. It was close to $800 and that didn't even include the $360 of carpet cleaning. The receipt was handwritten and it didn't have the cleaners' address or phone number on there. It didn't even look like a legitimate business. And when the tenants moved in and did a walk through with Annalies, they said the house wasn't deep cleaned at all. We totally got ripped off. - - - - - - - - - - - - - - - - All in all, we were VERY disappointed with their services, or lack thereof. We had to pay a penalty fee (35% of one month's rent) to terminate our contract with them. We would NEVER use them again and we hope no one has to go through the same ordeal that we did! It was absolutely a nightmare!

The best full service real estate company on Maui that does commercial sales and leasing,…read moreresidential sales, commercial and residential property management, and specializes in consulting on full scale commercial alternative NRG and PV intigration. These guys are good!

This group has managed my AirBnb property on Maui for the last nine months and they are absolutely…read moretops. Respond within minutes to a text or email. They provide a solution to any issue for myself or my guests, often within minutes or at the most 24 hours. They have connections to all the trades and can get a plumber, handyman etc over to my property often the same day, which is critical to keeping up the level of service I want for my guests. (Producing a repair person on the same day is no mean feat in the islands.) They are personable and professional, a pleasure to work with, and charge far less than a traditional property management company. I recommend them highly to any vacation rental owner.

We purchased a condo this April and needed help getting it going on Airbnb. I had no previous…read moreexperience with short-term rentals or with any kind of property management in Hawaii. Maui On-Island Agent provided excellent advice and responsive service to help me get going quickly, including recommendations for an excellent cleaner and for other needed professionals. With their help, we were able to achieve Superhost status on Airbnb in just 2 months!