I had some issues with two older refrigerators; the motor fan on one and ice maker on the other…read more Brian handled both quickly and efficiently and the cost was extremely fair. I very definitely recommend this business.

The first thing that stood out for me was a human answered the phone on Labor Day. No voicemail and…read moreno automated attendant. I was able to explain my situation (icicles forming in my freezer) and I was in a bit of a panic b/c I was leaving town in 2 days. Brian came out the next day and fixed it to the point where it was safe for me to leave town while he ordered the needed part. Less than a week later the part came in and my freezer is fixed. I appreciated the responsiveness of the company & Brian's knowledge. Highly recommend them.

Paul provided absolutely outstanding service!…read more We woke up to discover our refrigerator had stopped working and everything was beginning to defrost. I messaged the bargain busters before business hours and received a response within minutes. Within an hour, Paul had diagnosed the problem and helped us schedule a replacement as repair didn't really make sense in my case. He was knowledgeable, friendly, and kept us informed every step of the way. It's rare to find someone who acts this quickly while still providing such excellent customer service. I highly recommend Paul to anyone needing appliance service.

Paul was friendly, knowledgeable and very helpful. He was honest and a pleasure to work with. Would…read moredefinitely recommend.

i needed a new fridge asap. none of the big chains were accommodating on delivery days/times and in…read morefact Spencer's was too busy to even talk to me on the phone. I checked out several appliance surplus stores also and found them to be flakey and unreliable with their delivery times/promises. i found this place appliances 4 lessby chance and they were able to accommodate me the same day. the delivery guy was one of the most professional delivery persons i've ever had. he went above and beyond to help me coordinate my new fridge and moving the old fridge to the garage. he made the experience completely painless. i highly recommend this place if you want high quality customer service. They also offer fantastic value for your money and saved me 800.00 on my fridge.

From the owner: Welcome to Appliances 4 Less, Sun City, AZ's premier appliance store. Our showroom boasts…read moretop-quality appliances and exceptional service. Discover a wide range of devices, from kitchen essentials to laundry machines. We prioritize your convenience with hassle-free, in-house delivery options right to your doorstep. Financing options cater to your budget, and same-day pick-up is available for those seeking immediate appliance satisfaction. All our appliances include a 1-year free warranty, covering parts and labor. Your peace of mind is our priority. As a trusted appliance store, we're dedicated to an enjoyable and convenient shopping experience. Visit our website to explore and buy top-quality appliances that elevate your lifestyle.

In mid July 2025 I brought my 40+ year old Kirby Heritage to this shop for repairs. As with other…read moreshops, the sales man said parts were no longer available. I bought another Kirby for $531 and left the old one there. There is a sign posted at eye level stating no refunds. First Kirby lasted forever, I figured this one would as well. (We also have a Dyson and a Sebo.) I vacuumed all the rugs in the house (3 adults, 3 dogs, 1 cat) and was pleased. I attempted this about 2 weeks later with the Kirby stopped working. My daughter said there was a burning smell--the belt had broken. I returned to the shop, service person put in a new belt. I tried again with the rugs about 2 weeks later, same thing and back to the shop. Different sales man put in new belt and explained how to raise/lower the vacuum and said maybe it was a rug that should not be vacuumed with this machine. Yesterday I was vacuuming the hallway runner, vacuum stopped again. I'm not going to donate this piece of equipment but will likely put it in the whole trash pick up. I have been vacuuming for decades. I feel like I got taken. Yes, Perhaps something changed with the product over the course of time. If it's not a viable option then just say that and don't sell it. I do not recommend this store based on this experience.

I brought my Shark Professional to Paul as it was plugged up deep inside and had lost suction. He…read moreoffered a fair price to repair it and had it available in a few days. Neither one of us recognized at the time that I had overpaid (due to a deposit), but he called shortly after I left in order to make it right, well done Paul. Appreciated on all fronts, it's running perfectly.

Jordan was very professional and pleasant. The work was done efficiently and left no messes…read more Very pleased with Jordan and My Appliance Guy.

We had an issue with our washer and contacted My Appliance Guy because of the good reviews…read more Setting up the appointment was easy, and Hallie was very accommodating, friendly, and has great customer service skills. We were sent a text confirming the appointment and who would be coming. The day of the appointment Jordan, the tech, texted to say he was on his way. We really appreciated that we were kept up to date on every aspect of the appointment. Jordan quickly diagnosed the issue with the washer; he had the parts on hand; and got the washer up and running. Jordan was very knowledgeable, efficient, professional, respectful, and friendly. We would highly recommend them for any appliance repairs.

We rescheduled our day to have our microwave repaired. They told us that they would between 8 and…read more10 We moved yesterday and our house is in chaos and we're trying to get things organized. My wife made a special trip to go to our old house to meet the repairman when she got there she was informed by the repairman that he would not be in the area until later that afternoon , but we were never notified of the time change. We are now stuck with her going to go back there for a second trip Not happ with the receptionist of the scheduling

We looked specifically for a an appliance dealer of Speed Queen washer and dryers…read more Walked in and Dustin welcomed us. He showed us where the machines were as he was taking care of other customers. It was only him on the floor but he balanced his customer service between us both flawlessly. We knew exactly what we wanted so he ensured they had items in stock, wrote up the invoices, took payment and we were on our way. Super friendly and accommodating with the delivery time and date. I highly encourage a visit to the showroom. Looks like they carry quite a bit of inventory. We didn't shop around price wise because the fluctuation in price doesn't change much and we liked the service. Try them out

Extremely disappointed. The technician was courteous. I paid over $130.00 for a diagnostic fee. I…read morehad a 5 year old Whirlpool range double oven that had a short in the bottom oven. The burners and top oven still worked. When technician got done the entire range was kaput and nothing worked. Then said it would cost about $600 to get a new control board. I ended up buying a new range. I will not be using this company ever again.

I contacted Mr. Appliance because my parents' washing machine wasn't working. Over the phone, I was…read moregiven a diagnosis and an estimate, which I understand is only preliminary until they see the issue in person. Once on site, the quoted price changed quite a bit, and while they did fix something, it turned out not to be the root problem. I ended up needing to call a plumber afterward, which made me wonder whether the initial repair was truly necessary. That said, the technician was professional, courteous, and seemed like a genuinely good person. This is clearly a family-run company, and I can't say anything negative about their demeanor or professionalism. Just be prepared for the possibility of price differences from the initial quote once they're on site, and that the repair may not always address the full problem if other trades are involved.

Elite came through for me again! When I have a good experience with local companies like this I…read moretend to come back. My washer and dryer needed some help. The dryer was screaming and the washer wasn't draining so I got quotes from different companies using the Yelp quote feature but I knew there was a company I've used before so I hunted them down and sent a request to them as well. That company was Elite. They responded to my quote request quickly and spoke with me about what I needed help with. We got scheduled quickly and then Steve Sr. came by in our scheduled window to help me out. Steve was great! Friendly, professional, enjoyed saying hi to my very enthusiastic dog and kept me informed of all the repairs my machines needed along the way. My machines are up and running like new only about an hour and a half since he arrived. Highly recommend these folks, they're my go to for appliance repair.

Cleaned my washer drain pump filter, and it was flithy. Did a great job, was professional & timely…read morewith their work and very knowledgeable. Had a little problem with schedule. But in the end they did good work for a good price.

Requested a quote, described my problem, he pointed me in the right direction and now my…read morerefrigerator will be getting fixed a no cost to me. Thanks again for being one of the only honest businesses around.

Awesome repair company. Kurtis does an excellent job at a fair price. And he cares about what he…read moredoes.

We had such a great experience, thanks especially to Summer and Mike! When we arrived, a sign…read moreadvertised 60% off for the weekend. We asked an employee what was included and were told everything was 60% off, so we excitedly loaded up our carts. At checkout, we learned that the discount actually applied only to trees, which was understandably disappointing and meant rethinking most of our purchases. Summer and Mike went above and beyond to make sure we still felt valued and left happy. They gave us the best discount available to them, helped us load everything into the car, and even gave us some Moon Juice on the house. Although the experience started with a frustrating misunderstanding, they handled it with genuine kindness and excellent customer service. We felt very well taken care of and will definitely return!

We were very excited to purchase our two Pygmy palms. Implantation was June 3. After a few days…read morewe noticed the trunk of one of the palms was leaning very far over, and there was fibrous root material exposed above the ground. On June 6, both I and my husband (who was out of town at the time) spoke with the salesman at Moon Valley Nursery. I indicated my concern and provided him with pictures and told him one of the trunks was very wobbly and leaning at such an angle that it was almost parallel to the ground. He told me that it looked normal and they could come out and put additional mulch on it. He said the wobbliness was normal as the roots hadn't taken hold. I told him the other palm was not wobbly like that and they were planted at the same time. The other palm was doing just fine. I reiterated that it just didn't look right to me. He conferred with his supervisor and told me that his supervisor also said it was fine and looked normal. I felt reluctance on their part to come out to inspect it. There are also many palms in my neighborhood, none of which looked like this. Including my other palm. Midway into the next week my husband was in the yard and a landscaper stopped his truck and approached my husband, commenting that there was something wrong with the palm. He said he was familiar with them, having planted many, and it didn't look well. We phoned Moon Valley again and waited for a return call at which time we relayed this conversation and said someone needed to come out and take a look at the palm. This was on a Friday--nine days post-implantation. Our salesman said that a supervisor would reach out to--most likely Monday and schedule a visit. Monday came with no call. When we followed up, the story changed and we were told someone would contact us to "get us on a schedule." We were having other work done and opted to replace it the third week of June. We were given the name and number of the district manager and left a message for a callback. On June 18 (next day), he phoned us back and we shared our experience with him. He was very apologetic for the service we received and gave us the store manager's name, said he was going to note our account and take care of us. At that point, I asked for clarification on what "take care of us" meant. He said he would be having the manager refund us for the palm. On June 19, we finally got an email that we were on the schedule for someone to inspect the palm on June 25. We did not respond as we were waiting for a call from the manager and planned to address that inspection with her at that time. I followed up with the nursery on the June 22. The manager was off that day however, the man I spoke with said he would see about getting our refund processed that day. I asked for a call back to confirm it was in process. As you can probably guess, there was no call back. On the morning of the June 24, I phoned the nursery again. I asked if the manager was in. The woman who came to the phone was not the manager, and said they would provide an in-house credit. I told her that is not what the district manager told me would be happening; that I was specifically told I would get a refund for that palm. She told me that is not their store policy at which point I told her that she needed to follow up with the district manager that I spoke with, and that it was supposed to have been noted on my account that it was a refund, not a credit. I asked her to look confirm and call me back. At that point, we also left a message for the district manager to look into it on his end. No response from either the nursery or the district manager. Today, the 25th, we have texted the district manager to follow up, and phoned the nursery yet again. This time we have asked for the manager herself to phone us back. I have over 40 years in the financial and member services industry. I recognize great customer service when I receive it. There is definitely room for improvement from this company. The whole situation with the palm has caused no small amount of stress. I am hopeful that the refund will happen. I know that bad reviews travel further than good ones. If this is resolved to my satisfaction, I'm happy to edit this in the near future; for now I remain extremely disappointed and would not recommend this company.