We recently had new vinyl plank floors installed by Fleury's and couldn't be happier with the…read moreexperience. This was our second time using Fleury's. The first was about ten years ago for another portion of our house, and once again they did an outstanding job. They were helpful in selecting a flooring pattern that matched our previously installed floors, and the estimating and scheduling process was straightforward and easy. The installation crew paid close attention to detail, and you can tell from the work around corners, transitions, and trim that they take pride in their craftsmanship and quality. We also appreciated how transparent they were regarding areas where our subfloor was uneven (which we knew would be a problem going into the job). They assessed the condition, explained the available options, and then corrected the subfloor so the planks could be installed the right way. Having a section of our hallway flat when it's been uneven for years has been a great bonus. It's reassuring to know a company like this exists in Concord. Fleury's is the only place I would use for flooring in the future.

We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

our 60 unit condominium complex was in need of repacing our front lobby's multileveled carpeted…read moresteps. our hoa board contracted s&g carpet located in pleasant hill to handle from start to finish the appropriate selection of carpet to its final installation. as most often times in life when there are a number of multifaceted "steps" that come into play we are presented with a few minor "hiccups" during any process. but "sure as tooting": "lickety-split" ms. erlano readily remediated the incidental minor "hiccups", "bumbs in the road" in "three shakes of a lamb's tail". danika erlano and the s&g staff members were from start to finish professionally instrumental and an utter delight during our noted journey together all of which our homeowners assciation board of directors in addition to our 55 other unit owners are very grateful. sam bauman president ellis lake hoa

This review is for Bryan at S&G Carpet. Bryan is phenomenal at what he does and very knowledgeable…read more He worked with us under a tight deadline and even helped coordinate on his days off. He knows his flooring and we are lucky to have crossed paths while choosing to re do all the flooring in our home. Thank you Bryan! We would recommend his services and S&G to anyone looking for new flooring.

willie is a really friendly guy!!! we were pleased with…read morereception we got when we first entered the concord store! and we are quite pleased with the carpet we now have! the installation crew was fantastic, especially angel...all three of them were excellent.

The Floor Store in Concord exceeded my expectations. The entire process, from initial sale to…read moreinstallation, was smooth and well executed. Daniel D., my initial sales consultant, was fantastic at guiding me through the options, and Lorna Y. did a wonderful job coming to my home to take precise measurements. When it came time for the installation, Ruben H. and his crew were absolute pros. They were fast and efficient, and they even spotted specific areas that needed to be leveled before the floor could be successfully installed. While the installation process is always a bit messy, they communicated well and were always mindful that they were working in my home. Their craftsmanship and attention to detail were top-notch. The new floors look stunning and have totally transformed my home. I highly recommend The Floor Store and this team for their seamless, professional service!

Doing our hardwood through Costco and Pacific Coast Carpet is the contractor. Great folks. Mike and…read moreZachary have been great to work with!

I was hooked up with PCC through Costco, and couldn't be happier. Zack explained the whole…read moreinstallation and prep process to me so I understood what potential unknowns may pop up since I was replacing floors the old owners put into my condo. He also explained the difference between the two types of LVP and whether I actually needed something super thick. The two other places I obtained bids from didn't do any of this, so it was much appreciated, and I felt like I could actually make an informed decision. I ended up going with one of the colors he suggested for my floors after showing him a few things in my home that were in the color range I was interested in. For the indecisive amongst us, it was super helpful to have someone cull down the extensive options. Aguilar and his team did an amazing job despite the curveballs my condo threw out. Turned out the prior owners installed the old LVP on top of tile, multiple layers of linoleum, cement board or another layer of LVP depending on the room (landlord special?). This meant a lot more demo than planned and no ability to reuse my baseboards (well, the former owners glued those down too, so they were breaking anyway). This was communicated to me within a few hours of starting demo, and when I got home from work, Aguilar showed me the different rooms and just how badly uneven the cement was in some of the rooms. I appreciated the clear communication and explanation. Zack also got me an updated bid within 24 hours so we could move forward and stay on track. I have seen some of my neighbors' floors after they have had them done, and mine look sooooooooo good compared to theirs. The team paid so much attention to detail, even cutting a one inch piece of baseboard to fill in this weird spot in my bathroom, and going through and filling in the nail holes on the baseboards so you can't see them. I feel like I live in a completely different home now. Big plus for me living in an HOA is that they left the area outside my unit I share with neighbors tidy and cleaned up at the end of each day, and frequently vacuumed areas inside. They ended up moving all of my furniture into my living room because I decided to decamp to a hotel for the first few days in light of all the extra work needed so they wouldn't have to work around me. They put up plastic to block off the space to minimize dust, and also covered the TVs on my walls with plastic, too when working in those spaces. Mayra was also great with scheduling and working with some of the dates I needed to work around and confirming with me. Mike was also great in delivering my flooring. Also, shout out to Mike for picking up paint from me at the hotel I was staying at so they could paint my new baseboards before installation.

Excellent Customer service as the Showroom person was so patient with us as we flipped flopped back…read moreand forth between all the options. The final price was comparable to other quotes. The install team ( we did a living room, a hallway, a bedroom and a staircase) worked their tails off ( I don't think they even took a break) all day and did a fantastic job and moved the big furniture as well. We are most pleased.

Gil's Carpet is amazing! Samantha helped me from start to finish with every detail. Installation…read morewas flawless, a wonderful company to work with!

Mark and his team responded via Yelp projects He took my…read moreinfo and sent out a restoration team for a dishwasher leak damaged floor Next he visited with a cabinet team to get the island cabinets addressed Finally his floor team worked its magic and got the job completed in the committed time frame At no stage did he oversell, under promise Mark and his team were professional, kind and super responsive Take a look at the before and after pictures and see for your self If you have a restoration, cabinets or floor repair work - Mark and his team are your answer !

Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my…read morekitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed!

This store was about 5 minutes from my grandmother's house. They let me check out 5 LVP and SPC…read moreflooring samples to check in my grandmother's home against her kitchen cabinets. Her cabinets had what I would describe as a subtle pink hue to them and therefore it was very difficult to find flooring that both contrasted and toned down the subtle pink hue. After 3 trips to and from the store I had found the winner. I was a little dissapointed that the install date was about a month out but at the same time the need for expeediency was mine, and not their fault. That said the two sales people I interacted with were the absolute best. I could not have asked for better help. The install guy, Oscar, was fantastic with communication. He was able to handle add ons with ease and called to verify specifics during the install, rather than just assume like some companies do. He called me and asked me directly, and I sincerely appreciate that. Not only that, but the two last minute necessary add ons did not raise the bill substantially like it might at some other places. Their prices were fair and I feel like I got a good deal, especially given what I percieve to be the high quality of both the product and the installation. I would absolutely use them again for future projects!

If you are considering vinyl plank flooring for your home, don't do it!…read moreWe purchased it from a flooring company, Carpet One, here in San Ramon. THEY DO NOT BACK THEIR PRODUCT. We had them install vinyl plank flooring back in 2020 with a limited lifetime warranty. The flooring is scratched and faded and the manufacturer representative has not stood up for the warranty. We attempted to get the issue rectified but emails went nowhere and no one has called us. In fact, the sales people don't even recommend the product sold to us because they said after time the joints between planks buckle. Here is another flooring contractor advertising to sell vinyl flooring. Please, PLEASE, don't believe the hype. It WILL scratch and fade over time. I've left out the name to protect the contractor: Hey Twin Creeks South, I wanna share a little story about my neighbor! "My neighbor, a retired contractor, showed me a newly developed vinyl floor that looks like wood but is way more affordable and totally waterproof! My downstairs floors (apart from the observatory which is new) were in a sorry state. Faded, stained, and even rotting in a couple of places. He was over one day and asked me why not replace it with luxury vinyl. 'It'll be the last floor you'll ever need'. I'd never even heard of it! He told me it: - Is stain, scratch and dent-resistant - Won't fade or rot like wood - Come with a lifetime guarantee My floor was installed in 2 days (they moved the furniture for free, tore out the old planks, installed the new floor, and cleaned up everything!), and it looks incredible. Couldn't recommend it more!" 37.70515, -121.92194 CA

David did a good job of installing the rubber flooring at our gym. - Journeys Fencing Clubread more

I hired Omega Home Renovation to install new flooring in three rooms, and the work could not have…read moregone better. They finished the project in less than the expected timeline and completed everything in under a day. The result was precise and clean, with no debris or touch-ups needed afterward. Their communication was steady and helpful, and they guided us through each step with care. I would gladly hire them again.

This store was referred to me by Statefarm. Phil came out and checked our condo and took the time…read moreto explain everything to us. Once our insurance gave us the go ahead we went down to the store and picked out a nice vinyl 12x24 tile that looks like marble. We absolutely love it. Jeff does amazing work. We couldn't be more happy with how it turned out. Thank you Phil & Jeff.

We were pleased with the entire experience and outcome of new flooring. Would highly recommend.read more

Wonderful customer service from a family owned business. High quality products with amazing…read moreinstallers. I highly recommend!

I put off replacing my kitchen and laundry room floors for many years. Recently I picked out a…read moreluxury vinyl plank flooring with the help of Tom Straus. The next week 2 installers came and now I am enjoying a beautiful new floor. I had some questions and was able to call and get answers immediately. Straus Carpets have excellent customer service and have highly skilled, caring, professional installers. They were very respectful of me and my property and wanted to make sure I was happy with the whole process. Straus Carpets made this project flow easily. I couldn't be happier with my new flooring and highly recommend Straus Carpets!