Compassionate Care and an Excellent Eye Doctor…read more I recently took my mother, who is disabled, to La Paz Optometry in Mission Viejo to see Dr. Mimi Truong, and I cannot say enough good things about the experience. From the moment we arrived, Dr. Truong treated my mother with the utmost respect, patience, and genuine care. She took the time to make sure my mother felt comfortable throughout the appointment and never rushed the process. It meant a lot to see a physician show that level of compassion and professionalism. Dr. Truong was also extremely thorough during the eye examination. She carefully evaluated my mother's vision and eye health and took the time to explain everything in a clear and helpful way. She provided a lot of valuable information that helped us better understand my mother's eye health and what to look out for moving forward. La Paz Optometric Center has been serving Southern California communities for decades and offers comprehensive eye care services, including detailed eye exams, advanced diagnostic testing, and a wide selection of eyewear. Their doctors use modern technology to detect and manage eye conditions early and help patients maintain healthy vision. (Optometric Centers in Southern, CA) Our visit confirmed exactly what their reputation suggests: a professional clinic with knowledgeable doctors who truly care about their patients. If you are looking for an eye doctor in the Mission Viejo area, I highly recommend La Paz Optometry and Dr. Mimi Truong.

I can't say enough great things about this optical store! I stopped by during the busy holiday…read moreseason because once again I waited until the very last minute and I needed to use my vision benefits before year end and I was on vacation in SoCal. I was worried they wouldn't be able to squeeze me in--but the staff went above and beyond to accommodate me at the last minute to book an eye exam and also picked out some glasses that fit my budget and covered by my benefits. Everyone was incredibly friendly, patient, and knowledgeable. They took the time to answer all my questions and made the entire process smooth and stress-free. A special thank you to Nancy, the manager, for her professionalism and kindness. She handled everything with such efficiency and warmth, especially during what I know is one of the busiest times of the year. Her leadership really shows in how well the store is run. If you're looking for excellent service and a team that truly cares about their customers, I highly recommend this place! I wish you were in the Bay Area but I might need to make an annual trip to SoCal for my vision needs.

This Optometry is thoroughly a hidden gem. Dr. Niloufar Hedayat is one of the kindest yet most…read moreprofessional and caring human being. Clean office, friendly staff and excellent choices of glasses. You feel being treated with dignity and friendliness of genuine good old time yet with a very modern atmosphere.

I had a great new patient first visit - the office was clean, comfortable, and professional - the…read morestaff were very welcoming and polite - and Dr Hedayat was very thorough and knowledgeable. Exactly what I was looking for! I had seen a different eye doctor a year ago when I moved to the area, and that office felt like it was the size of a closet with zero inventory of frames, and questionable recommendations with absolutely no follow-up after my visit. Instead, my experience today at. Excel Optometry was the complete opposite. I found a bunch of frames that I liked, I already have my new contacts ordered, and I'm getting a few recommendations on additional follow up care for my eyes. I'm completely satisfied.

Ive been coming here for a long time. This is the spot to go, very friendly and helpful staff. Big…read moreselection of glasses and the quality is on point. Dr Vu is great to work with for eye exams and more!

As I was getting ready to post my review, I noticed my previous review from 2020, and my comments…read moreremain the same for the exceptional care provided by Dr. Ursetta-Eck! She has excellent clinical skills and sincerely cares about her patients just like Dr. Vu does as well. The staff are absolutely terrific and create a comfortable environment for their patients. Job Well Done! Jonathan Robertson

I saw Dr Unal for the first time today And I was very impressed with her knowledge, patience and…read morebedside manner. She explains everything in detail and is in no rush whatsoever. It was just a wonderful experience and highly recommend! Also, her staff was very nice too.

I looked in my neighborhood facebook pages and found wonderful reviews of Dr. Unal and her staff. I…read morealso checked Yelp and Google reviews which also confirmed a trend of satisfaction. Based on these reviews, I called. And I am so glad I did. Dr. Unal is a breath of fresh air, so sweet and personable and thorough. Her front office assistant, Marlene, was also super nice and very helpful when making the appointment to giving me feedback on picking out frames and fitting them. This office is wonderful and you will be in good hands with this small business!!! Thank you!

Had been going to another optometrist for 20 years, but heard great things about this optometrist…read moreand her staff so decided to give them a try. First, my daughter, Sophie, got an exam and love Diana and her team. She said she pointed out things the other optometrist never did. She ended up getting a beautiful pair of Chanel glasses that she loves. My wife saw the quality of care and decided she would get her next glasses here and also got a pair of next season's Chanel glasses that she got a "sneak peek" at. She just picked them up this week and loves them. We'll be making Diana and this location our new optometrist for the next 20 years.

Extremely Unsanitary and Unprofessional Experience - Resulted in Eye Infection…read more I went to Dr. Zia at the Optometry at The Shops in Mission Viejo for a simple routine eye exam and unfortunately ended up with a severe eye infection. Within a day, my eyelid became swollen, painful, and red. I have since had to see both my primary care doctor and an eye specialist, who confirmed the infection and prescribed antibiotics. Despite treatment, the swelling and discomfort have persisted for several days (photos attached show the progression). During my exam, I observed very poor hygiene practices -- no handwashing before touching my eyes and no visible cleaning of tools between patients, eye drops used but cannot be sure how clean and new it was. When I brought this up after chafing my my primary care that I for sure picked up an eye infection my concerns were dismissed they tried to blame it on other things AfterwardsI reached out to provide feedback and explain that I didn't feel comfortable having my exam given the outcome and several mistakes during the exam (including entering the wrong astigmatism axis). A staff member named James initially offered to reverse the charge so I could go elsewhere, but the office later refused and billed my insurance anyway. When I later spoke with Dr. Zia, she confused me with another patient named ("Zaineb"), gave inconsistent explanations, and seemed unsure who she was speaking to, even though she is the one who called me back, which was very unsettling. Between the poor hygiene, few mistakes on the exam, and refusal to take accountability, this was the most unprofessional medical experience I've ever had. I'm sharing this review, along with photos, to warn others to be extremely cautious before booking an appointment here.

It's been years since I've had my eyes checked, and I knew it was time. All this screen time had my…read moreeyes feeling a little fuzzy, so I booked an appt. This review is really for the front ladies, even though my time with Dr. Bittner was also great. She was quick and efficient and even went over my eye X-rays (is that what it's called...?) with me. And then, there's Joy and Luci. I spoke to Joy ever so briefly on the phone before I even went in for my appt. And from our conversation, she pulled some frames for me to try on that would suit me when I came in. And boy, did she nail it! She was super patient with me, let me try-on, and retry a few, never rushed me, and we found a great pair of frames that also suited my budget. When it was time to pick them up, Luci was there to help adjust my glasses. She was also very patient and attentive. She explained their warranty a little bit more, and even spent time helping a non-patient that I brought in. These ladies are amazing. And I am so glad this is where I went for my eye exam and glasses. I went in alone and they helped me pick the right shape and sized frame for my face. Even color. I highly recommend this office.

Dr. Bittner was so patient and kind with my kids' first visit to the eye dr! The front staff was…read moreequally kind from the time of making our appt to today. My daughter was pretty nervous and that melted away quickly as she went inside, saw the rubber duckies, and was able to take her time with the machines. Everyone was just great. Grateful to have easily found such a great place to care for our kids' eyes!

Dr. Ghosheh is the most skilled doctor I've been around. At age 79 I've seen more than my share of…read moreophthalmologist and he really stands out as the most skilled.

I called to schedule an eye exam and was placed on hold by Sonya at the front desk for over 30…read moreminutes. I eventually hung up and called back because it seemed I had been forgotten. When Sonya answered, she simply stated that she was helping other clients. I understand that offices can get busy, but leaving someone on hold for that long without checking back or offering an apology is unacceptable. The front desk is the first impression of the practice, and this experience reflected a lack of professionalism and customer service. I hope the office provides additional customer service training to its front desk staff so future patients are treated with better communication, courtesy, and respect for their time.

I have been a patient at A+ Vision Optometry for over 13 years, and they continue to exceed my…read moreexpectations with every visit. The location is very convenient, but what truly keeps me coming back is the outstanding care and service. Dr. Monique is incredibly patient, takes the time to listen and understand my concerns, and always works with me to find the best options for my vision needs. I never feel rushed, and I truly appreciate her expertise, professionalism, and genuine care for her patients. The staff is equally amazing--friendly, welcoming, knowledgeable, and always willing to help. From scheduling appointments to selecting frames and answering questions, they consistently provide excellent customer service. After 13 years of exceptional experiences, I can confidently say this is the best eye clinic I have ever been to. Thank you to the doctor and the entire team for your dedication and outstanding care. I wholeheartedly recommend this clinic to anyone looking for exceptional eye care and a truly caring team.

We have been patients since 2010. Dr. Nguyen and her team…read morealways take great care of us. Whether it be a scheduled exam or an urgently needed appointment, Dr Nguyen always takes great care and concern in providing excellent service and answering all our questions. 100% recommend.

We've been going here for the last 16 years. Dr. Jones has been a wonderful and communicative…read moreoptometrist that we have co to use to see all these years. At one time we were 400 miles away! Now we are sorry aren't only 30 miles away and we will continue to see her. Nice clean office in a classy building. Everything you want. Come on by!

I arrived to Ladera Ranch Optometry early, ready for my routine eye exam... not realizing I was…read moreabout to enter The Fortress of Upsells. As I sat in the waiting area, I overheard three different customers getting hit with prices so high you'd think the glasses were crafted with pure gold. One older gentleman said, "That's substantially more than I expected," and the staff member replied, "you can make payments." Ma'am... even Wonder Woman doesn't finance her accessories. By the time it was my turn, my lasso of truth was practically buzzing. I have great insurance -- $10 co-pay for my exam -- yet somehow I still walked out paying an extra $40 for a retinal photo scan I was never told about until after they'd already decided I "needed" it. When I asked if it was required, all I got was, "The doctor recommends it," which is optometry speak for "It's optional... but we're doing it anyway." The only hero in this storyline was Dr. Pantea Meghdadi -- She is smart, kind, professional, and honestly the only reason this review isn't a flaming one-star Amazonian battle cry. Otherwise? Buyer beware. Bring not only a wallet but your cape and superpowers to escape with dignity intact!

My son's first experience getting contacts. He was very frustrated but the doctor and the…read moreassistants were so calm and patient with him. Highly recommend this for anyone. Very friendly.

I was able to get an appointment at a time that I liked. I didn't have to wait. The service was…read moreexcellent. They were. It was very clean. They took excellent care of me. I will definitely be going back in a year for my yearly eye exam.