Good work at a fair Price I would go back for services if…read moreneeded as they were quick and accessible

I used their service to repair the back of an iPhone 8 that was shattered. Quick and reliable. The…read morephone looked brand new

Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get…read moreit fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

I came in on September 8th early afternoon to trade in my Apple XsMax of over 5 years the lady…read morethere was very helpful and knowledgeable I don't think I spent an hour working with her. I had to give in my old phone within 30 days at any AT&T while I work in the city I went on October 5 or 6 th to the 34th street location and had THE WORST experience in NY not only was the guy not helpful but he was extremely unprofessional I felt VIOLATED I left in tears it's awful for both of especially him to be in work uniform and represent the company this way. My partner who came with me the first time took me back to the Jersey location to return my phone and before we fully entered the store on October 7th the sales rep a gentleman greeted us immediately and was EXTREMELY HELPFUL ! This location has very professional well presenting staff. I can't express how grateful I am to have worked with this team this will be my go to location for sure !! New York DIGUST me ! Not sure if the team at Bloomfield will know of my review but thank you for just being friendly professional and welcoming happy holidays to you all at Bloomfield

This is one of the nicest stores I've seen, and the people there are great. Mark was amazing…read more Incredibly attentive, knowledgable, professional, personable, and nice. He's exactly the type of person you want on your side when navigating the complexities of purchasing phones and a plan for the entire family. Job well done.

Fantastic. Been going for years. Friendly and top notch. Always a great experience. Highly…read morerecommended . Highly skilled and very knowledgeable.

I been bringing my old hand me down phones to Faraj for years for stuff like cracked screens,…read morebattery replacements, broken phone cameras etc. They usually do repairs within 1-5 hours and the prices are always reasonable. I'm real glad Faraj is in town.

Very small location and there was one employee working, which is fine. The employee was working…read morewith a couple but came over to ask what we needed. While we were asking our question a Caucasian woman walked in and proceeded to start talking to the staff member as if we weren't in the middle of a conversation. The employee didn't bother to correct her, disregarded us and went on to assist her. I guess our money wasn't as good as hers so we'll take our business elsewhere.

I had verizon since before they were verizon . I could'nt get service in many popular locations …read more At my house I had to have internet for their 5g extender so I could get service on my phone !? To top it all off I know someone who works for them that causes me many problems. He works for verizon and does'nt even do 40 hours a week. Is this where my money was going ? So I got rid of them and I found out what it should be like to have a real service. Not to mention I saved a ton of money.

Have no such experience as a Verizon customer except through we hat appears to be subsidiaries of…read moreVerizon ( the Verizon logo is in the "about this phone" section of settings). The unprofessional individuals representing to themselves as customer support workers for Verizon, straight talk wireless and simple mobile wireless tried to misrepresent when the actual facts were on the screen of my receiving the same amount of gigabytes for a third of what I had paid to refill my service... Requesting they just look at my accounts, as I've been a customer several times.. And they continued to attempt to play an individual out of pocket, as if there is NO responsible entity or monitoring system available to check or curtail such behavior _ In the guise of customer service.. Again, only reason this is under the Verizon logo has nothing to do with any individual interaction at any Verizon store or staff_ has specifically to do with previous two companies named( straight talk and simple mobile) and the adjoining factor of Verizon in or on my phone possibly as it's manufacturer.

Today is December the 7th 2022. I was in the Bloomfield Verizon store and I would like to highly…read morecommend Kaylee Thomas for her patience understanding and her wit on helping me with my phone it deserves a 10 plus or a 125%. Thank you my name is Peggy Koon and I am a customer and have been because of the age senior generation The performance is highly highly recommended in any store she goes to!

Laptop stopped charging. Popped in randomly. They ran diagnostics for free and fixed the issue…read morefaster then its taking me to write this review.

Has always been able to fix my items in near term , fair prices, and provides options , always…read moregreat service

These guys are the BEST! Speedy service by great professionals! I highly recommend for cell phone…read moreservice! They also have a great selection of used/reconditioned phones for sale. Anthony is friendly and detailed.

They fixed my phone so that was good. Unfortunately after they fixed the back of my phone, my LCD…read morescreen needed to be fixed. I had to come in the next day to try to fix that. They told me to come a different day to get it fixed. The time until the next day came I realized my flashlight didn't work either. They didn't charge me to fix the flashlight and LCD that they broke, however it would've been nice if they didn't break it in the first place. Nice people though.