THE ONLY PLACE you need to go! I went to so many different…read moreplaces before finding Cell Phone Specialists and none of them were able to figure out why my phone was not turning on. Cell Phone specialist was able to figure out right away what the issue was and I was able to retrieve the data. We all know how much data is sensitive and precious especially when we think about all our family pictures. Don't waste your time going to other places, and start heading there! I truly recommend Cell Phone Specialist.

Naim did an amazing job in fixing my broken iPhone screen. Service was quick, work was excellent,…read moreand the price was fair. Honest service. Highly recommended.

Spent $165 getting mt iPhone 12 pro max rear glass replaced, it lasted less than a day before it…read morebroke. It was an aftermarket glass that was worthless. My phone now has 3X as many cracks in it than before the repair. They said they might give me $30 off a second repair, why would I want junk parts again. Use another repair shop

I have insurance through AT&T. I filed a claim for broken back glass and mic at 10am. I called back…read moreat 12pm to check on my claim if I could come in. They told me they still don't have the claim available. I asked them how long it usually takes for claims to come in. The employee told me an hour....sir it's been two hours. I've been trying to fix my phone for three days now and all they do is give you the run around probably until you don't show your face anymore. Seems like they have too many claims to handle for 2-3 employees. Mind you I pay monthly for insurance so I expect way better service and quicker service. I just need a replacement because that's what the employee told me they do for broken mics. I just want to fix my phone so I can upgrade my phone and get out of yalls hair. Employees are nice but seem lost and misinformed. Customer service needs a lot of work.

I was looking for a specific type of leather case for my iPhone 7…read more Interestingly the guy at the Apple Store didn't have it and recommended this place. They have exactly what I was looking for and only $13 bucks. You should check them out!

Bought a screen protector that was told we couldn't open and check but that it would fit my phone…read more Well it turned out to be broken. The stuff here is cheap and usually on sale, but it seems to be a shot in the dark in regards to quality of the product. I would return the item and not write this review, but there is a no return policy.

Greg did a great job. He made a process that, could have been arduous a cinch. Greg is a wonderful…read moreemployee, and Ron is helpful too. They are good men, and props to them, as a busy location. These gents have to handle difficult circumstances, but do so with a positive attitude. Thank you to them for their service. Nice store with lots of toys. Easy to get parking, which is a premium. Do remember that this is a contractor of Verizon Wireless, so they cannot handle corporate side stuff. After dealing with Verizon Wireless last night, and this morning, they finally got their act together. There have been aspirins taken, but this is not the fault of this store. Thank you gents as your knowledge and experience, is absolutely solid, and I appreciate your help!

I had a fantastic experience with Ron! His friendly and attentive demeanor made all the difference…read more He took the time to address all my questions and concerns with great care. Highly recommend his service!

SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a…read moremess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around.

Awesome!! Customer service was on point! I like the fact that he was honest about the extent of…read moremy repairs. I will bring my phone bring when I am in need of repairs!!

I was extremely pleased that my phone problem was diagnosed quickly and the solution was reasonably…read morepriced and not the higher cost I had feared.

I cannot recommend Micro Solutions enough. My 2020 iPad Pro stopped charging, and a major repair…read morechain (uBreakiFix) sent it away for weeks only to tell me it was unfixable. I brought it here, and they diagnosed the motherboard issue in minutes using a specialized tester. Not only did they fix the board within a week at a very fair price, but they also discovered that the previous shop had left loose screws, damaged the screen, and internal damage inside my device. They salvaged a "dead" iPad and were transparent throughout the whole process. If you have a complex repair, skip the big chains and come here first!

Thanks for the repair, made it fast and easy. Open and available business over the weekend.read more

"ONE OF THE BEST" : A+…read more (21JAN2022 - Hint: They moved from Richmond Ave and are now at 6161 Fuller Court, and It's upstairs next to the lawyer's office) Came in to get daughter's cellphone (iPhone) battery replaced. Other person comes in at the same time looking to buy an iPhone. He starts with me, but also able to handle other person looking to buy a late model iPhone. I say she can go first, since it should be pretty quick - but ends up that he can handle us both, professionally & with courtesy. They ("Ali") definitely know what they are doing. Bright, intelligent, skilled with his hands. Says he loves his job. Had the iPhone apart and pulled the battery as quick as I can type this review. Has a new one iPhone on hand for the other customer, and talking to the other customer as she tries out their iPhone. She decides to come back since she doesn't have funds in hand, and he takes back the phone after they try it out. For me, he finishes up mine, shows me that the battery life is now 100% - and offers me a screen protector, and sure- why not (Cheap!). I have the iPhone back, and he offers to put a screen protector on my iPhone as well - no extra charge. Nice! I'm in and out in under 20 minutes total! Even as he's working with the other customer. Hard worker, good deals, knows his stuff - confident. Can highly recommend, but call first to work out the time and deal beforehand. Also, cash or paypal are best.

sowrov Did an amazing job today, definitely coming to him only well the store. gave me his honest…read moreopinions and i baught goodies. Amazing store as costumer service 10 Star

CON ARTIST SCAMMERS…read moreTook to get a little cracked fix and they broke my camera, refused to fix it after "gaurenteeing" their work and wanted more money for a problem they caused. BEWARE, BEWARE, BEWARE.

Needed my screen fixed after I dropped my phone. Came to see Omar who took great care of me. Not…read moreonly did he replace my screen, he also was extremely friendly, laid back and very speedy. Go see him, if you need it done quickly.

Went to the Fair Oaks Cellairis twice and received fantastic service both times…read more The first visit was to fix a cell phone which required new parts and soldering of those new components into an Android. They had it done in one hour and the phone worked perfectly...AMAZING! The second visit was to get things ported to a new phone. They had it done in 15 minutes. Cellairis is our go-to service center from here on! D & C

I live in California and been having account issues for over a year. While visiting Fairfax area I…read moremet Martin from this store who told me he could fix the issues. I was skeptical at first since four other stores and Customer service were no help. I was ready to make the switch to another carrier. Martin kept his word and a week later all issues were resolved! Finally someone who cared enough without expecting anything in return. Thank you to Martin and this ATT store!

If I could give a 0 star I will. This is the worst Att store I have ever been. From store employee…read moreand manager have no clue what customer service is, called me fraudulent when Im returning a trade in device with my pregnant wife, In person with ID in hand. The manager is even worse and trying to debate with me with terrible alcohol smells come out of his mouth. Att really needs elevating their hiring standards, those people don't deserve a job at all.