This review is on their website only. haven't ever visited a store…read more I signed up on line for a plan for $25.00 a month. Over the first thfee months was charged inconsistently $33.64 $43.64 $37.19. Lots of surcharges even monthly billing changed each month. They did have good customer service. Would not recommend. They charge what they want to.

I've been a customer with Consumer Cellular since 2021 and I really appreciate the value that's…read morebeen provided. It feels good to know that I'm not overpaying for anything in comparison to some of the other major carriers (Verizon, AT&T, T-Mobile) and receiving the same great service and range as the others. My only issue has been with calling in to get help with something technical related to my iPhone or Apple Watch. In 2023, Consumer Cellular began supporting Cellular Apple Watches and from the beginning it was clear they had not received a lot of training. I was going back and forth with several phone agents who were insistent in telling me that I could not use my cellular Apple Watch by itself. Meaning, if my phone battery died, or I left my phone at home, my watch would not work by itself. I was just as insistent in explaining to them that the whole point of a cellular watch is to be able to make/receive calls, texts, etc. when I was away from my phone. Otherwise, I'd have no need for setting up service to support my watch with Consumer Cellular. If it was solely a gps watch, it would operate without a cellular carrier. Here's where the Georgetown store, more specifically Carderios, came to my rescue. Carderios was able to trouble shoot and quickly get my watch up and running with ease. My watch had been operating on Consumer Cellular with no issues for the past year. And then I did the unthinkable.... 2 weeks ago I left to go to AT&T....but immediately returned to Consumer Cellular once I realized my error in judgment. Unfortunately, leaving meant my watch needed to be set up again. A whole year later and the phone agents are still needing more knowledge and training on watches. Not just agents, but supervisors have said that the watch could not operate on it's own. I'm so glad I remembered that I went into the Georgetown store to get help last year. I'm even happier that Cardarios was still there to help me again! It took a little longer this time though. However, he was extremely patient, calm and just as determined as I was in getting the issue fixed. We went through a few troubleshooting tasks like re-pairing the watch to the phone and removing the plan altogether and starting from scratch. He had to speak with several agents by phone to finally get the right person to help. They resent a signal on their end and the watch was finally working without the phone. Yay! Carderios provided outstanding support and service the entire time. He's a soft spoken guy that knows his stuff. He also didn't make me feel as if I was crazy or didn't know what I was talking about. He really listened to me which is very rare these days with customer service agents. And at no point did he talk badly about any of the folks that I had worked with prior to him. He was super humble and a pleasure to work with. I hope that Consumer Cellular can take care of the training that is needed for all of their agents company wide. I shouldn't have to go into a store to get the help I need. However, I'm so glad I met Carderios and experienced first hand what great customer service looks and sounds like on a consistent basis! He gave me the same great service year over year and that's an awesome testament to his character and experience!

This store sits directly on the feeder of I 35 heading north. I needed an extra key to my 2010…read moreHonda Accord. I learned they do make a lot of replacement key fobs, but not a lot of German or European fobs. If you need a replacement key, it's best to call to see if they actually can cut that key or have in stock. You also need to bring the car so that they can program the new key to it, otherwise they cannot make a fob. Your out of luck if you need a spare for your BMW. The cost of these replacement fobs vary and mine was $140. Some of the things they also have here are golf cart, marine, RV, and car batteries. Duracell seems to be the primary maker of most of their batteries found here. There's also some specialty LEDs and bulbs for sodium high pressure lamps. They also carry phone accessories and battery chargers. Informative photos included.

my 87 year old dad purchased a key fob and the manager said well we tried and we're not able to…read moremake it work. We will not be refunding your money. The corporate operator spewed the same garbage so I would not suggest any work of this kind be done here. They do sell nice batteries so that's good. I can't think of another business that offers a service, doesn't complete it and refuses to return the money.

So I have been coming here for a few months now and let me just tell you, these guys here are…read moreamazing. They have some of the best deals on retro.Games, especially the nes I just picked up a very rare bubble bobble 2, for a very great price. I'm not gonna say they have a wide variety of nes games.Cuz, they get what they have and then turn around and sell them. But they have a wide variety of games for any council. They also have pcs, they also have laptops.They have almost everything, but no tvs, which I completely understand that just takes up way too much counter space. I will always be stopping in this store and checking out what they have every time I pass by. Thank you guys for the great service and helping me out with the purchase.You guys are amazing there.I will definitely be coming back very personable, great attitudes

I brought in a homemade PC, it was anything fancy, cost roughly 1500 to put together. Obviously I…read moreknew I wasn't gonna get that much for it so I ask for 800 to cover the cost of the more expensive parts. Rather than explain why 800 wasn't gonna work and breaking it down, I got laughed at, and not just a quick chuckle I mean full on people stared to stare as he could barely breathe out what they would pay for it.

Very friendly and helpful. Love having the Google store so close and available. Everyone is so…read morenice.

Since then I've been back for other devices and the current employees are trained well and very…read morehelpful. Two thumbs up.

I like getting some good deals on chips and snacks. This is also a hot spot for Pokemon tcg store…read morebut their shelves are always empty... hope to find luck one day

Love this location! They have Kendra Scott but I'm reviewing for the Christmas decorations and…read moregifts for work that may be a great idea for some! I got the 5$ box of socks and foot lotion with cute packaging for people at work! Win win! Also took pics of the home decorations they have which are adorable. Great value and beautiful!!!

I never leave bad reviews, but my experience here yesterday was a nightmare. The staff at this…read morelocation are usually high school kids, and the customer service usually isn't the best, but yesterday was a completely new level of bad. I ordered some jeans online for in store pickup. When I got there to pick them up I couldn't get help from any of the employees. Finally I waved a young guy down at the dressing room, but the young kid walked up to me, said hold on and pulled out his phone and started scrolling on his phone. I finally said " Excuse me I just need to pick up an order. He goes " Oh..." and just stood there continuing to scroll a bit longer before finally walking back to get my order. When he finally brought it back a few minutes later I told him I did need to try them on before I left, and asked for a dressing room. He said ok you're gonna have to wait. Mind you there was a cluster of people in line behind me waiting. I told him there was an empty dressing room right behind him, to which he just moved out of the way and stood there, before another girl finally walked up and opened the door for me before she rolled her eyes and walked away. I tried the jeans on, but sizing was way off. When I tried them on they fit like they were 2 sizes too big. The was the beginning of the teenage staff being beyond rude. While still in the dressing room I asked the same girl that let me in the dressing room if they had the jeans in stock in a smaller size. She asked zero questions, disappeared for a minute, came back and asked which ones they were again. Then stood there and stared at me like I was speaking a foreign language. I asked if she wanted to see the picture, and she said "sure" then proceeded to look it up on a tablet type thing. She didn't ask what size I needed and walked off again. Came back literally 10 seconds later and said " we don't have them..also you can't switch them out today you will have to come back tomorrow or something during another shift." When I asked why I needed to come all the way back another day she said " because we need 24 hours before we can switch them out for you they don't even show them in our system." Rolled her eyes again and walked away. Not sure how she looked them up in my size without asking for my size. I then proceeded to find them myself in my size. When I got to the front counter a different girl proceeded to check me out. I cannot explain how many times she just stared at me blankly after asking me a question and getting an answer or being asked a question. At one point I asked her about the 24 hour thing and she just stared at me for a very uncomfortably long time before shrugging her shoulders and saying idk but I can switch them. My encounter at this store was not only uncomfortable, and awkward but whoever is hiring the employees needs to reconsider the age requirement in which they are seeking out their employees. These kids obviously don't want to work, have no respect for anyone, and don't know how to provide customer service. The Gen Z stare I received from 2 employees yesterday was so uncomfortable I thought about asking both of them if they were ok. Definitely don't recommend this store until they get new employees, not to mention the store is always a mess in the front. Not sure what any of the employees actually do.

Located in the Round Rock Premium Outlet mall, this American Eagle Outfitters is quite large,…read morewell-stocked (i.e., has a lot of inventory in ALL sizes; not just XXS or XL) for both ladies and gents, and actually always has really good sales and clearance items available (unlike many other "outlet" stores). Cute, decent quality clothes, from boxer and socks all the way to accessories galore, and even fragrances, AEO offers a lot to choose from - all in one convenient spot. The young employees are friendly, helpful, and knowledgeable, and do their best to keep the store well-organized. AEO must employ good managers and provide adequate training. Very impressed with the service! ***Sign up for the AEREWARDS program for free. Benefits include earning points towards rewards, member only sales and events invites, and a 15% off birthday coupon that can be used in outlet and retail stores, as well as online. [132 in 2015]