So my mom lost her device/phone. My husband and I bought…read moreher a new phone and when trying to Activate the new phone but what I was told on the phone from T-Mobile was that I needed the porting information to keep my mom's number from Metro Pcs, so I kept calling and they said I had to go in person with my mom since she's the account holder to the corporate store at Metro Pcs so that's what we did and then, once at the corporate store, which is this location on Kings Highway in Cherry Hill, they were super helpful everyone there rallied around my mom and did everything they could to help us they were wonderful and very professional however, we needed to make a call to get the transport pin and the account was not bypassed yet however, the manager kept saying how he could not help us so then I asked for another manager on the phone and the manager on the phone transferred to his manager and then he put me on hold for about 45 minutes, and when he came back to let me know an update, he talked over me and would not listen and kept telling me that I need to listen to him, and was very snarky and very rude however, I am at the end of the call. Spoke to Tony who is supposed to be a manager and he kept talking over me and told me that it's now my turn to listen and his eye ID number is 500746 so I just wanna make you aware in case you need to call Metro Pcs because they have horrendous customer service from management on the phone. Everybody in the corporate store was fantastic and super helpful, so I wanted to let you know that Yair and the other management and staff were amazing and super helpful and I just wanted to make you aware of this.

I never leave reviews but had to for Kings Hwy store and Angela who was a God send. My mom…read moreaccidentally locked her phone and another store made her buy a new one instead of trying to help her unlock her old one and didn't even download her contacts. Angela took the time to help us finally unlock my mom's old phone, factory reset and downloaded all her contacts! I was so impressed and grateful for her patience, friendliness and customer service. GO SEE ANGELA in the cherry hill Kings hwy store !

Unlike these other reviewers, I had a great experience here. I had been trying to upgrade my phone…read moreand tried 3 previous times to do so. The first 2 times were just "missed opportunities" but the last time I walked out of the door in the middle of a sale from the Rt 73 store because the guy was selling me just so hard. Uncomfortably so. Anyway, on a whim I decided to go here at lunch today and had *great* service. No hard sell, awesome customer service (I interacted w both with the (I'm presuming) store manager and my salesman (a younger, handsome guy w dark hair and well dressed - everyone was dressed, actually, but I digress...) and i got exactly what I wanted, didn't feel pressured in the least, and the salesman apologized to me (!!?!?) for how long it was taking bc my POS phone wasn't connecting to wifi. Plus, you could tell the staff had good personalities - it was pretty crowded being a holiday - and seeing the positive, laid back interactions from everyone was pretty cool. I would definitely go back. Two thumbs up.

I had to get a new phone while in Jersey. This place was horrible. First I had the most unhelpful…read moreIndian man who was incredibly rude and just wanted to get rid of me. The next day I had a similar experience picking up my phone and getting it ready. Horrible experience. Would never go back.

They had to order a part for my phone which too 7 days way to long to with my iPhone the could been…read moreover night delivery I'm still waiting

Store full of employees... 0 help for over 10 minutes. No point in having such a big store and so…read moremany employees.

They fixed my phone in 15 minutes and did such a great job. Fastest service I've had. Would…read moredefinitely recommend.

After taking it here to repair my shattered screen, my phone would scroll by itself and sometimes…read moreit would not respond to touch. There were times I couldn't even unlock it. I will have to pay to have it re-repaired now. Infuriating. Save your money and go somewhere Apple certified.

I would leave six stars if I could. ran my phone through the washing machine and was sure it was…read moredead. Emil quickly diagnosed it and cleaned and repaired it to like new condition. made sure every function worked before he let me go. price was reasonable and service was excellent. can't wait for my phone to break again so I can return. that's how good my experience was.

I'm visiting from out of state and I needed to replace a swollen battery in my iPhone. I found this…read moreplace by searching Google maps for the closest repair shop and this was further from a couple others but their website seemed very professional so I gave them a call. He told me $55 for a new battery and he could do it right then and it would only take 15-20 minutes. Considering the Apple store requires leaving your phone and costs more I gave it a shot. The place was on a major road and easy to find and true to his word, the job was done in less than 15 minutes. In addition, he replaced my rear facing camera for just $30 and now my phone is as good as new. Nice guy, skilled repairman, good customer service and competitive pricing makes me give 5 stars and my strong recommendation. He fixes Android phones too.

Another great experience on 3/15/26 at this Verizon company store in Mt Laurel, NJ. I was helped…read morethis time by Shy. He is very knowledgeable and kind, especially in the way he explains things. I was having a hard time grasping the issue with my phone line, but he patiently explained it in different ways until I understood. Sky also helped me understand the protection plan and how it's actually layered so you can save money by buying only the parts you want. I didn't even know this was an option. I've asked Customer Support about the high cost of the protection plan many times but no one ever told me about the tiered options. I'll be saving a lot of money. Thanks, Shy and Verizon.

Went in with a issue setting up a smart watch. Alex was incredibly helpful and patient in trying to…read moreresolve the issue. When he exhausted his abilities in the store, he brought on the tech support team, who were also unable to fix the issue. Alex continued to provide updates and assistance through the process with a positive attitude, continually trying to find solutions.

Steve is always so nice so quick and super affordable. He handles my phone with care every single…read moretime which is why I've been a repeat customer for years. Nowhere else can you get this level of fast quality service.

THIS PLACE IS NO LONGER RUN BY STEVE! I havent been here in about nearly 10 yrs but a broken screen…read morehad me looking to go back to the Steve I knew who fixed 2 other phones of mine. When I got there, Steve's iphone repair was no more, not even in the same suite and replaced by another business called Cherry Hill Iphone Repair. Anyone who has been to Steve knows he was a 30 something yr old white guy who used to work for Apple. The men who will tell u they are "Steve" now are clearly Arabic/Middle Eastern. Now, not to say these guys couldnt do a job but everyone knows how solid and reputable Steve was and that it was worth the trip and $$ to spend knowing your phone would basicallly be back to brand new. When I stopped by looking for Steve, the men there give very vague answers as to where Steve is, even if u call their number. Sometimes they'll say by they are Steve, then they'll tell you he's not not here right now and even will say he sold the business a couple years ago. I was very hesitant bc these guys were asking for over $120 to fix an iphone 12 screen and were clearly luring customers off of a reputation that isnt theres with zero promise of the same quality work. I didnt like they were lying and claiming to be someone they weren't. It was all very scammy. I tried to budge on the price but the guy there whoever he was refused. I had a friend call and see if Steve was there still and the guy on phone told him the repair would be $110. Clearly they are liars and no one should take anything they tell you as the truth. Aftermarket repairs are all a toss up, but Steve was a gem. Idk who these guys are, dont trust them .

Great price and even better service! My Ps5's hdmi-port needed to be replaced and Baran was very…read moreknowledgeable and communicates everything from the pricing, to the timeline, and about the work he did. Fantastic job, definitely recommend if you're having any sort of console trouble, not just PlayStation and retro too.

From the owner: Cell phone,tablet,computer,game console or motherboard issue, we are equipped to handle it all with…read moreprecision. As the owner and technician, I am dedicated to providing unparalleled service, ensuring your devices are restored to optimal functionality quickly and efficiently.If you have any question you can call,email,text or visit GadgetSolutions today!

I stopped in this location on a whim during a road trip between NJ and Delaware. Despite the huge…read morespace, it's a little outdated. Perhaps, I arrived when the staff was on break because the store was pretty much empty. I was able to get what I intended and self-checkout was a breeze. Convenience for the win!

Walmart is a favorite place for all things ! I do a weekly shopping trip for essentials. I just…read morewish there was more staff to help you

The staff was very professional and knowledgeable. I was very happy that they resolved my issues…read more One of the best stores I've been to.

The staff in this store were very accomodating, polite and helpful. When my new phone refused to…read moreallow me to answer calls, they did all they could to help. It isn't their fault the Galaxy A32 5G has problems that continue to exist, even beyond what the store personnel could do. The answer should have been to issue a new phone since the current one was only 2 days old, rather than try to correct the problem. I would definitely return here and recommend them to anyone using T-Mobile.