They are quick and today I took it in and my iPhone 11 screen wasn't responsive the tech who looked…read moreat it said he just adjusted the screen slightly and it worked . They could've dishonestly charged $200 for that and I wouldn't have been the wiser. But he didn't. That is good business right there. Thank you Cell Phone Repair. I'm sure I'll be seeing you again but hopefully not too soon :) Mwessling

Great service had a 14 pro that had broken screen was able to get in same day and got it fixed.read more

Good visit with Jorge today @ the N FW location; 114 & I35. Needed a new screen protector. Was on…read moremy way in no time. No hard-sell to upgrade/change my plan/etc.

The name of this outfit is R Wireless. They are not a corporate Verizon store; they are an…read moreauthorized dealer. We had possibly the most horrendous experience we've ever had with ANY kind of business, retail or otherwise. It was certainly the most execrable in recent memory. They may be nice people, but they are thoroughly worthless at conducting business in anything approaching a professional manner. Here's the account of our nightmare with them: My wife dropped in on a Wednesday and talked with Hyrack (that's the phonetic spelling, may not be the actual) about switching our, her parents', and our daughter's accounts to Verizon. He quoted her rates. We all decided it sounded good, so the following Friday my wife, her folks (in their mid-80's), and I arrived at 10:00 a.m. to get our new phones and start our new service. Ali, probably in his mid 20's, showed up 15 minutes late to open the store. That's when we learned that they don't keep phones in stock, they have to order them. It's also when I glanced up on the wall and saw the pale "Authorized Dealer" emblem. My wife hadn't noticed this. We were disappointed, but we ordered our phones as well as the phone for our daughter who lives in Waxahachie, and agreed that we'd verify that our phones would arrive the following Tuesday and then all meet there Tuesday afternoon to pick them up and start our service with Verizon. The one detail on which these characters did follow through was in sending us the tracking numbers for our phones, so on Tuesday afternoon after we'd ascertained that the phones had arrived we all five met at the store at 5:00 p.m. Our daughter, our son in law, and their three children drove up from Waxahachie. Things immediately started going south. First, we learned that Ali was off that day. So, Hyrack (we presume he's the on-site manager) instructed a nice enough young guy named Ron to take care of us. It was difficult to tell if Ron was new and inexperienced or justly sublimely unmotivated. After about fifteen minutes he retrieved our phones from the back. He pecked at the computer a little. The five of us sat in front of him patiently waiting for the show to get going. A couple of times he asked Hyrack a question, but it was clear Hyrack didn't want to be bothered with us and wanted to be free to help other customers. Twice, Ron just got up and sauntered over to another customer who'd walked in with out so much as an "Excuse me for a minute" or "I'll be right back." (We learned later that these guys work on commission, so he was doubtlessly hoping to snag a quick scalp on a charger sale or something.) We became increasingly confused about why he didn't seem to want to drill down and get our deal done. My wife's an angel, but even she began to get agitated. Finally we suggested, "Would it help if we all go grab some dinner and give you time to get this done?" We kept one phone with us in case he might need to call. He said sure, that would be fine, and he suggested we come back at 8:00. This was odd because it was a two our span, and the store closes at 8:00. We verified that we'd be back then and that he would have our phones all set up and ready. He promised that yes, he would. We returned about 7:45. There were no other customers in the store. He immediately said, "I thought you were coming back at 8:00." Then we saw that our phones were still sitting on his desk in their unopened boxes! At this point it was everything we could do to maintain our composure. Our daughter burst out in tears. Here she had three little ones who were going to be getting to bed at only the good Lord knew what hour; they had an hour drive to get home, and Ron had just wasted three hours of our lives. I asked my family to step outside. I was calm and gentle as I asked Ron, "Is everything okay? I have to tell you, we're confused and disappointed. You promised to have our phones ready. What's going on?" That's when he explained that since Ali had written up our initial quote is was Ali's sale. Ron wasn't going to make anything off of helping us, and it was going to take him probably two hours to do all the work. He very calmly told me that he really wished we would just cancel our whole deal and save him all the trouble! I'm 65 years old, and I have never before had a sales person say something so selfish and insolent. And he was very calm and matter of fact as he said it! I turned to walk out. There was nothing for which to thank him since the only thing he'd done was provide us with an experience so incredibly inexcusable that I probably wouldn't have believed it if it hadn't happened to us. I'd suggest you STEER CLEAR OF THESE PEOPLE!!! We learned from a corporate store with whom we ultimately dealt that their lease is nearly up and they may be relocating. With any mercy for the public welfare, they will just completely fold as a business entity. In reality they don't even deserve to be called that.

I've been to the Zagg store half a dozen times in the last few years. I have never had an issue and…read moreI've always found the employees to be knowledgeable, efficient, and polite. I purchase the glass phone covers plan and when I inevitably chip or crack it it's an easy $10 replacement that the employee fixes within 30 seconds. Easy transactions with no hiccups Zagg is doing a doing a great job for my needs.

They are very nice in the store and helpful. I just feel disappointed. About two years ago, I got…read morethe basic screen protector in store. I've had the same basic phone case forever. The screen protector just cracked for the first time recently - pretty good, especially since I drop my phone often. I went in to have it replaced and Garrick convinced me to upgrade to the stronger one. He was kind enough to give us a small coupon since we were also buying one for the first time for my husband. Today is one week since buying the stronger screen protector. I dropped my phone once, at home, and it shattered. I brought my phone in and explained the extremely short amount of time, the upgrade to the stronger protector, and my disappointment. Unfortunately, Garrick explained I still had to pay the $12 fee for a new one. He also said it's probably my case's fault (however I've had this case forever and never had something shatter). While I know $12 is not the end of the world and still a great option, it felt disappointing after having had such a great experience with the first product lasting 2 years. It just makes me wonder if the upgrade actually is any different. I also feel like there should be a policy for that short period of a time. I was hoping to at least use the $5 coupon I got for taking the survey last time, but he said that's only eligible on new products (which I don't plan on buying, so that now feels like a waste of my time too). Bleh, little things in the end but still not a great experience.

Worst first time experience ever got a phone for sale put it out for sale after putting it for two…read moremonths got a ride buyer. He came by to get it. He said his SIM card didn't work upon checking it. I trusted this guy since I thought I know him very well through TikTok, but worst owner ever ripped me off for $200 for an iPhone 12. One of them had a little damage on it so I told him that I will take this one did not say anything about the warranty or anything like that to me they didn't give me no paperwork or anything took Cash app from me for $200 even without any tax or any paperwork Worst business ever always be selling cheap phones that are damaged or used or refurbished went back to the store and I told him that it has some kind of network issue and they said we can give you a different address and they can fix it for you and they will charge you. Why would I pay for it? When you guys gave me a damage phone? They did not change it for me. They did not do anything about it so I am telling you guys to be careful and not go back or if you are going there don't even think about it worse people you will find over there. They will not help you out with anything. One of the guys's name is. Firoz samnani, he's the owner of the shop and there are two ladies running the shop as well. I went back and told them that your phone is not working. It never worked and it wasted my time. I would like to get a refund or if you can change me for a different phone I will pay the fee Which even I would do that in my business if somebody would come back. They did not help me, I lost my $200, the phone is just sitting there at my shop to be sold as an iPod instead of an iPhone. Go to other people like Warner Wireless, Starz Wireless, Dallas, Power Sport, SMS Electronics. They would be better than Galleria Wireless. DO NOT TO THAT STORE FOR ANY THING DO NOT GIVE YOUR PHONES FOR REPAIR. OR BUY ANY PHONES FROM THEM.

Brought phone from this place. Very reasonable price. Will…read morebe back again for more phone and accessories. Their phones are unlocked. Which works international as well

he fixed my samsung galaxy s24 ultra with a simple connector problem by removing and soldering a…read morenew usb-c female connector

Bad business the leprechaun that works there replaced my screen on my iPhone pro max …read more Within 24 hours I called to let him know the phone screen started messing up again he told me to bring it in. I went it the next day while having the phone in my pocket the screen turned black on one side I've always place my phone in my pocket and this never occurred. Went in to see him he told me I broke the phone and he is not responsible to fix it less than 24hrs of me allowing him to place a new screen on my phone. This is bad business and he will always be short karma sucks . You will remain short forever because of the way you treat people . Let that sink in your head. You short leprechaun. Don't shop here !!!

Heard a horrible sound under my car on a roadtrip and decided to stop at O'Reilly's! I had the most…read moreamazing help from Jeyson. 5/5 stars would highly recommend stopping by with any car questions or concerns! Best help I have ever experienced. Made a scary moment into one I will not forget.

I came from having a blank experience at AutoZone to Oreilly and the help was crazy good. He…read moreresearched the car like I didn't even know they could do. Recommended the proper tool to get the job done and even suggested something to make the job easier. This is how you grab a customer for life. Only takes one experience to change a perspective. I'm grateful for the assistance.