I understand this stores low rating. It starts at the top with the District manager who told me, "I…read moredon,t care how you were treated, I will ALWAYS side with my employees over a customer! " I came in to reactivate my service and I explained to the employee who was more interested in her cell phone then me the entire time that I'd already called customer service and she also just needed to the same. She went thru a bunch of unnecessary steps, including contacting her manager, all while texting back and forth on her phone the entirety of the visit. I.m so glad we were right under the stores camera when I mentioned I've done this job before and all you have to do is call customer service like I said! She,s totally racially profiling me cause I'm black k and have deeds. She looks at me like I just pulled out a gun on her. She jumps up and says , " you.re making me feel uncomfortable and I don't have to work with you." Then walks away and calls her district manager! If you're reading this stay away from this RACIST, BIGOTED, store. I've already contacted an attorney to see if I have a case. I asked the young Caucasian girl with years of overdue dental work her name and she covered up her tag so you couldn't,t see who she is! Do not shop here.,

Ok so the company itself isn't always deserving of this rating but the service at this particular…read morestore in Greenwood today was excellent. James helped me setup a new line on my account using an existing phone. He was friendly and engaging while we completed the paperwork and really patient explaining to me the final price as I misunderstood twice what the new total would be. The only caveat is next time if I need to go to the store I'll make an appointment. Didn't know I could do that and was lucky my wait was only 10 minutes or so.

Not sure why there are such low stars, I thought the store was great. Clean and bright was on…read morepoint. Staffing was appropriate and extremely friendly. I was approached at least three times, it could be due to the Midwest friendliness or maybe they thought I was a clueless old man. Product was in appropriate area. Well maintained shelves and Well lit store Great store. Great experience.

After spending over$6000 with Best Buy Greenwood they send out an absolute Ahole to my home for…read moredelivery. He came in with an attitude. All he wanted to do was argue. He wasn't using the new wires, vent pipe etc that we had to pay for. He told me the door wasn't going to close if he used the one we had to buy. After a lot of back and forth debating what i had to say he did in fact put it on. Guess what, the door closed just fine. He had water running all over the floor and kept walking in it with his filthy shoes and leaving black mess all over the floor. I told him I needed to clean this up before he brought in the washer. He tells me I have 2 minutes. I asked why was he letting water run all over the floor. He told me to fix that. He said he's not doing anything that i ask him to do. He said he listens to no one. I was shaking and home alone of course. I just finished Cancer Treatments before our move. I also have severe heart disease. ThIs was the last thing i needed or expected. We bought everything from a young cordial young man, Tenacious. But, he was on his way for vacation. It was very hard getting through to anyone while this was all going on We have another technician coming out on Saturday when my husband is here to finish the install and to see what he did or didn't do. We also had a TV that he was supposed to put in our bedroom. He told me he wasn't doing anything with it and I told him good because you need to leave my home and my property and never step foot on here again. So he and his helper, who did nothing but try to help, sat the TV in out back hallway. I had ahold of the door and said now you need to leave. I tried closing the door, he pushes it open and the door pushes me into the wall. I put my hand on his chest I thought he was coming at me to hurt me. He said I'm going to take a picture of this I should've had my gun and I should've called the police on him. Best Buy is doing nothing except trying to give us in store credit. I WANT NOTHING TO DO WITH BEST BUY AFTER THEM ENDING THIS GOON INTO MY HOME AFTER SPENDING OVER $6000 WITH THEM. WE MAY STILL PRES CHARGES. THING IS THE GOON NEVER INTRODUCED HIMSELF AND BEST BUY WON'T TELL ME HIS NAME. I GUESS WE'LL JUST GO AFTER BEST BUY! I was so concerned for whoever they were delivering to next. HE BELONGS IN JAIL, WHICH I'M SURE HE'S FAMILIAR WITH, NOT IN CUSTOMERS HOMES!! His helper who I believe didn't speak English. Probably illegal, tried to apologize with hand gestures before he got into the truck.

I had a great experience here. I saw they were well-reviewed so stopped by after work to see if…read morethey would make an appointment to try to replace my cracked screen on my iPhone 6sPlus. There was only about 15 minutes to closing. The young lady took a look and said sure. Then she offered to do it right then! At 6:00 she locked the door and then finished. The charge was half what I paid the first time and it was a quality replacement screen and the work was done right. I'm a fan and recommend them highly!

Great friendly customer service! I highly recommend this store. I needed to get my screen fixed to…read moremy iPhone and they were able to get it done in a timely manner, and also at a reasonable price. I was very happy leaving will definitely go back in the future.

Great job fixing my phone today Reed. It's working fantastic. I m very happy with your customer…read moreservice !!

The tech was very polite but refused to check in my computer for repair as they were trying to…read morefinish up (they would be closing soon) advised that I would need to come back another day.

fixed my phone in under 20 minutes and was super chill HIGHLY RECOMMEND i don't need a new phone…read morenow!!!

After my 3 year old decided to throw his iPad and crack the screen, I had to make a decision. He…read morecould live life without an iPad or I could listen to him whine and cry all day, especially on long car rides. Well, against my better judgement, I decided to get his screen replaced. I shopped around to get the best deal and this place ended up having the best price. They also had a relatively quick turnaround. I was quoted 3 days, but it was ready within a day, which was nice. They fix all types of cell phone, tablets, and computers. Not only do they fixed cracked screens, they sell used/refurbished products as well. They also do general repairs like battery replacements, fixes charging port or software/boot up issues. The shop is kind of tucked away in a small strip mall, but not too hard to find. They were very responsive to my request and needs. I called an asked them how much it would cost and they gave me a straight forward answer. The man working the counter was very friendly and helpful. My kids iPad was as good as new and now has a new life. Having two young kids, I am sure that this will not be the last time that I will need a screen repaired. This will probably be my first stop when I do. I highly recommend checking out this place for your cracked screen needs.

HIGHLY recommend this company. Our company internet was having all kinds of issues. Put IT company…read moreand Xfinity could not figure out the issue. I found Chuck with a search. He is absolutely fab! He is on time, knowledgeable, patient and prices are fair. He fixed our internet problem too!! Thank you!

Chuck is wonderful to work with. His knowledge of computing is astounding. He built my new computer…read moreand it is great. Fast and custom built to my video and photographic needs. If you need computing help, you need to call Chuck. You won't be disappointed.

Great work and service from a nice person. Reasonable prices. Definitely recommend this business.read more

Jeff was an amazing Pc repair man. He is very knowledgeable and gives his all into his work and you…read morecan tell by the final product. It did take a while for our computer to get fixed but let me tell you it was so worth the wait but majority of the time was waiting for parts. We had a hp omen and took it to a different shop at first and had them put the guts of the omen into the new case so I could put a bigger liquid cooler in. Then that shop started telling me that they couldn't get the liquid cooler to work with the hp omens motherboard. So they sold me one of the motherboards they had and put it in. When I got it home it was reaching super high temperatures and sounded like a jet the whole time it was on. That computer shop did a horrible job and sold me a bad motherboard. When Jeff got into the computer he confirmed that the motherboard they sold me was bad. I regret us taking it to another computer shop and not just going to Jeff. Jeff was very understanding with what we wanted and what had happened. When jeff got into the computer we decided we wanted him to put everything into a new case and put in a different liquid cooler. When Jeff opened the computer up the whole thing was pretty much bad (not Jeff's doing though). The parts we ended up getting was a new case for more airflow (NZXT H7 Flow - CM-H71FB-01 - ATX Mid Tower PC Gaming Case), a bigger liquid cooler (NZXT - Kraken Z73 RGB 360MM Liquid Cooling System), a new power supply because the one I had the cables were to short to reach everything (NZXT C850 PSU (2022) - PA-8G1BB-US - 850 Watt PSU - 80+ Gold Certified ), four fans (NZXT AER RGB 2 - HF-28140-B1 - 140mm), led strips (NZXT Underglow Accessory, AH-2UGKK-A1, Two 300mm RGB LED Strips), and then I changed from AMD motherboard to a intel motherboard. The new one is NZXT - Z590 (Socket LGA 1200) USB 3.2 Intel Motherboard with Wifi. The processor we bought is a Intel - Core i9-11900K 11th Generation - 8 Core - 16 Thread - 3.5 to 5.3 GHz - LGA1200. Jeff communicated with us about everything and was very patient with us when ordering parts. He takes his time with his work and cares about everything he does including wire management. Jeff also helped carry the computer and parts to the car because my boyfriend could not lift due to having surgery a week prior. I can not express how thankful we are to Jeff for getting the computer fixed and how caring he is. He texted after we got it home to make sure we weren't having any problems and that we were satisfied. 10/10 would recommend PC ParaMedix to everyone. From now on I will always bring my computer to Jeff. Do not take you computer anywhere else but Jeff (especially flux they don't care about there work or customers). His work is worth every penny and the time we had to wait was worth it.