I understand this stores low rating. It starts at the top with the District manager who told me, "I…read moredon,t care how you were treated, I will ALWAYS side with my employees over a customer! " I came in to reactivate my service and I explained to the employee who was more interested in her cell phone then me the entire time that I'd already called customer service and she also just needed to the same. She went thru a bunch of unnecessary steps, including contacting her manager, all while texting back and forth on her phone the entirety of the visit. I.m so glad we were right under the stores camera when I mentioned I've done this job before and all you have to do is call customer service like I said! She,s totally racially profiling me cause I'm black k and have deeds. She looks at me like I just pulled out a gun on her. She jumps up and says , " you.re making me feel uncomfortable and I don't have to work with you." Then walks away and calls her district manager! If you're reading this stay away from this RACIST, BIGOTED, store. I've already contacted an attorney to see if I have a case. I asked the young Caucasian girl with years of overdue dental work her name and she covered up her tag so you couldn't,t see who she is! Do not shop here.,

Ok so the company itself isn't always deserving of this rating but the service at this particular…read morestore in Greenwood today was excellent. James helped me setup a new line on my account using an existing phone. He was friendly and engaging while we completed the paperwork and really patient explaining to me the final price as I misunderstood twice what the new total would be. The only caveat is next time if I need to go to the store I'll make an appointment. Didn't know I could do that and was lucky my wait was only 10 minutes or so.

Excellent customer service! I came here two weeks ago and purchased a open box LG sound bar…read moreunknowingly they did not give me the wireless subwoofer to go with it. I called the Customer Care because there's no way to call directly into the stores anymore and they said just go to the store they'll have it for you. Your account is notated. I got to the store today and Michael was helping me initially and he couldn't find it. He said there's nothing I could do. I don't know what to tell you pretty much. The issue with that is it says Excellebt condition and it comes with a subwoofer so I need that or an additional discount on it since I didn't receive everything I should have. I asked to speak to his manager that he goes to get him. His name was Jerry and he immediately delves into the situation and comes back with the subwoofer in hand same manufacturer date as the sound bar that I have and everything. I'm really, really excited that Jerry was able to find it and didn't just throw in the towel and say there's nothing I could do for you. Thank you so much Jerry!

Their return policy is 15 days. I was very snottily told last night that I bought the product "last…read moremonth". It was 20 days ago right before I left on a week vacation. I've been a loyal Best Buy customer for decades, have easily spent well over $15,000 there. NO MORE. Customer Service is now terrible, their return policy is ludicrous. NEVER DOING BUSINESS WITH BEST BUY EVER AGAIN! At this point I'll spend more money to get the same products elsewhere. At least I get decent customer service from Amazon.

I had a great experience here. I saw they were well-reviewed so stopped by after work to see if…read morethey would make an appointment to try to replace my cracked screen on my iPhone 6sPlus. There was only about 15 minutes to closing. The young lady took a look and said sure. Then she offered to do it right then! At 6:00 she locked the door and then finished. The charge was half what I paid the first time and it was a quality replacement screen and the work was done right. I'm a fan and recommend them highly!

From the owner: When it comes to gadgets and gizmos, we love all things tech. one thing that you should not do is…read moreconfuse our passion for snobbery. We fix all electronic devices such as phones, tablets, PCs and even your gaming consoles. Whether you accidently dropped your iPhone from your pocket while boarding the bus or a train or your tablet took a painful journey in the toilet, you should not worry. We know exactly how it feels and can understand the traumatic experience you might be going through when you see your precious device being broken.

Great job fixing my phone today Reed. It's working fantastic. I m very happy with your customer…read moreservice !!

Updated: My card was double charged for our repair (the cashier swiped the card said it didn't go…read morethrough, swiped again -- but both went through) and I've called multiple times to get this resolved. The first time I was promised a call within 2 weeks, so I waited patiently and now can't get anyone to answer the phone or return my messages. I doubt this is malicious by any means and they're trying to hustle me, but... this is a pretty costly mistake and I want my money back. Shouldn't be this difficult.

After my 3 year old decided to throw his iPad and crack the screen, I had to make a decision. He…read morecould live life without an iPad or I could listen to him whine and cry all day, especially on long car rides. Well, against my better judgement, I decided to get his screen replaced. I shopped around to get the best deal and this place ended up having the best price. They also had a relatively quick turnaround. I was quoted 3 days, but it was ready within a day, which was nice. They fix all types of cell phone, tablets, and computers. Not only do they fixed cracked screens, they sell used/refurbished products as well. They also do general repairs like battery replacements, fixes charging port or software/boot up issues. The shop is kind of tucked away in a small strip mall, but not too hard to find. They were very responsive to my request and needs. I called an asked them how much it would cost and they gave me a straight forward answer. The man working the counter was very friendly and helpful. My kids iPad was as good as new and now has a new life. Having two young kids, I am sure that this will not be the last time that I will need a screen repaired. This will probably be my first stop when I do. I highly recommend checking out this place for your cracked screen needs.

My phones battery randomly went out the other day and i was expecting a really long and tedious…read moreprocess to get it fixed but it was really easy! Just came in told them the problem and it was fixed a couple hours later. Everyone was very nice and professional and the prices were good!

Chuck is wonderful to work with. His knowledge of computing is astounding. He built my new computer…read moreand it is great. Fast and custom built to my video and photographic needs. If you need computing help, you need to call Chuck. You won't be disappointed.

I hired him to set up my new computer. He did a great job on that and took the time to explain…read moreeverything. He even helped me understand a specific program that I was concerned about. He went out of his way to download a program and in doing so he saved me some money. Courteous and friendly throughout and a would hire him again without hesitation.

Great work and service from a nice person. Reasonable prices. Definitely recommend this business.read more

Jeff was an amazing Pc repair man. He is very knowledgeable and gives his all into his work and you…read morecan tell by the final product. It did take a while for our computer to get fixed but let me tell you it was so worth the wait but majority of the time was waiting for parts. We had a hp omen and took it to a different shop at first and had them put the guts of the omen into the new case so I could put a bigger liquid cooler in. Then that shop started telling me that they couldn't get the liquid cooler to work with the hp omens motherboard. So they sold me one of the motherboards they had and put it in. When I got it home it was reaching super high temperatures and sounded like a jet the whole time it was on. That computer shop did a horrible job and sold me a bad motherboard. When Jeff got into the computer he confirmed that the motherboard they sold me was bad. I regret us taking it to another computer shop and not just going to Jeff. Jeff was very understanding with what we wanted and what had happened. When jeff got into the computer we decided we wanted him to put everything into a new case and put in a different liquid cooler. When Jeff opened the computer up the whole thing was pretty much bad (not Jeff's doing though). The parts we ended up getting was a new case for more airflow (NZXT H7 Flow - CM-H71FB-01 - ATX Mid Tower PC Gaming Case), a bigger liquid cooler (NZXT - Kraken Z73 RGB 360MM Liquid Cooling System), a new power supply because the one I had the cables were to short to reach everything (NZXT C850 PSU (2022) - PA-8G1BB-US - 850 Watt PSU - 80+ Gold Certified ), four fans (NZXT AER RGB 2 - HF-28140-B1 - 140mm), led strips (NZXT Underglow Accessory, AH-2UGKK-A1, Two 300mm RGB LED Strips), and then I changed from AMD motherboard to a intel motherboard. The new one is NZXT - Z590 (Socket LGA 1200) USB 3.2 Intel Motherboard with Wifi. The processor we bought is a Intel - Core i9-11900K 11th Generation - 8 Core - 16 Thread - 3.5 to 5.3 GHz - LGA1200. Jeff communicated with us about everything and was very patient with us when ordering parts. He takes his time with his work and cares about everything he does including wire management. Jeff also helped carry the computer and parts to the car because my boyfriend could not lift due to having surgery a week prior. I can not express how thankful we are to Jeff for getting the computer fixed and how caring he is. He texted after we got it home to make sure we weren't having any problems and that we were satisfied. 10/10 would recommend PC ParaMedix to everyone. From now on I will always bring my computer to Jeff. Do not take you computer anywhere else but Jeff (especially flux they don't care about there work or customers). His work is worth every penny and the time we had to wait was worth it.