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    AT&T Store

    2.4 (30 reviews)
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

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    6 years ago

    Whoever was assisting me was extremely rude and you could tell he didn't really care to help. Never coming back to this AT&T

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    He was so good that we got my dad to sign up for a line as well, as well as take advantage of the iPad promotion.

    Mentioned in 2 reviews

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    King Digital iPad iPhone Repair

    King Digital iPad iPhone Repair

    4.6
    (319 reviews)
    2.1 mi
    $$

    Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

    Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

    Photos
    Iphone cases
    Iphone cases
    Cellphone cases, ipad cases,tripod
    Cellphone cases, ipad cases,tripod
    Iphone case

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    Iphone case
    Tmobile & Metropcs

    Tmobile & Metropcs

    5.0
    (8 reviews)
    2.3 mi
    $$

    Service, efficiency and politeness are oustanding at this…read morestore. The staff know their product snd plans and will always take the time to check things or explain thigs to you for you. Having visited about six times for help, I can state that all the staff have been great. I was last served by Nini who was very efficient and nice. In this area, it hard to find good customer service. After a surrealistic nightmare with Verizon I am so glad that a friend recommended T-mobile. I can only assume that staff are well-trained and turn over lesd

    This place is SUCH a lifesaver. I cracked my phone while away from home in SoHo and started…read morefreaking out since it was a Sunday afternoon and I needed my phone for work the next day. I went online to find stores that repair iPhone screens, and thankfully I found this place. I called in advance for a quote then quickly brought my phone in. I had no idea if it'd be possible to fix my screen within a few hours since I thought it was pretty badly cracked. The lady there told me to come back in 1.5 hours and wrote me a receipt! I was a little skeptical to leave my phone in the store, but people and service are casual in Chinatown so I decided to take the chance. Wow, though -- I am SO happy. My phone screen looks good as new and they gave me a screen protector! I just paid in cash in the amount we agreed on and was good to go. This was probably 1/4 the price of what I'd be asked if I went to an Apple store. A few things to note: Even though my phone was very badly cracked, the phone itself still worked. Also, I have an iPhone 6 so it's a bit older (and cheaper) to fix. Finally, I was five minutes away from the store so I could easily and conveniently communicate with the woman who was working the desk. As someone who's Chinese-American but from suburban Connecticut, I think it's tough to trust seemingly "less professional" stores than larger establishments like Apple, but most places I've explored in Chinatown basically do the same, or better, work while charging significantly less. I'd highly recommend this store for quick and casual yet high-quality and affordable service!

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    Nice weather nice work,what good day to began
    Nice weather nice work,what good day to began
    Tmobile & Metropcs
    Store front

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    Store front
    Appleberry Repairs

    Appleberry Repairs

    4.7
    (629 reviews)
    3.2 mi

    Sunny is very friendly. The store moved to the 7th floor inside the building after pandemic in a…read moresmall unit. I sent my MacBook to replace battery. It's done in couple hours. Sunny gave honest opinion if it's worth a repair or if it could be some other issue. By making appointment you get a $10 discount. The price is very reasonable. And my battery gets back to normal again

    When my iPad catastrophically broke down, and major surgery out-of-state was only a literal couple…read moreof days away, Appleberry did the impossible and had it fixed!! It required being sent deep into Brooklyn due to the complex breakdown inside the iPad, and wouldn't be ready until very late the following day, and not be sent back until the morning after that. After we had to leave for Massachusetts. so Sunny dropped everything and personally drove to Brooklyn to pick up the iPad as soon as the physical repairs were finished, and brought it right back, to meet us with. And he threw in a free charger, too. I was able to have surgery with my iPad keeping me company through my hospital stay, and my painful recovery. I will only go to Appleberry Repairs for my or my family's iPad and iPhone repairs, from now on. They also have used iPads for sale at great prices, so I plan to never visit the Apple Store again, if I can help it!

    Photos
    Had my screen replaced. Done so quickly and looks like new
    Had my screen replaced. Done so quickly and looks like new
    IPhone back glass repair done at appleberry in New York City .
    IPhone back glass repair done at appleberry in New York City .
    Cracked screen

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    Cracked screen
    Fix and Go NY

    Fix and Go NY

    4.9
    (101 reviews)
    4.5 mi
    Certified professionals
    Free estimates

    I stopped in on a Saturday to get the battery replaced in my wife's iPhone. I was greeted when I…read moreentered the store and I spoke to the representative about the problem and was told it would take 20 minutes to fix. I left the store to stroll around the mall and twenty minutes later I returned to the store and the job was complete. I couldn't be happier.

    I'm so glad I came across the reviews for Fix and Go because finding them was a total lifesaver. I…read morestopped in the day before to ask about a phone repair, and I was honestly pretty stressed out. I hoped it was just a damaged screen, but I wasn't entirely sure if there was deeper damage. The gentleman at the counter gave me a price quote and assured me it would only take about an hour, so I told him I'd be back the next day. ​I returned as planned and handed the phone over. Thankfully, it turned out to just be a screen issue after all! The repair itself was done incredibly quickly and efficiently. He even let me know to come back if I ran into any issues with his work, but everything has been perfect so far and I highly doubt I'll have any problems. ​The quality of work and the speed make it worth it, but the prices were definitely a bit higher than I initially expected. I ultimately decided on 4 stars because they charge an extra fee if you pay with a credit card, on top of the regular tax. Depending on what you're getting fixed, that credit card fee plus tax can easily add an extra $20+ onto your quoted price. I know a lot of restaurants are starting to do this nowadays, but I wasn't expecting it at a repair shop and wish I had known in advance so I could decide if I wanted to use a different payment method to avoid the surcharge. Fortunately I was able to do so. ​Overall, they do fantastic, fast work, and the customer service is great! Just be sure to bring cash or an alternative payment method if you want to save a few bucks on the fees!

    Photos
    We stand by our service and we believe that diagnostic should be a free service for our valued customers.
    We stand by our service and we believe that diagnostic should be a free service for our valued customers.
    My new s10+
    My new s10+
    Fix and Go NY

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    AT&T Store

    AT&T Store

    4.2
    (85 reviews)
    2.2 mi
    $$

    Terrible customer service. I tried to get help from the people in the store from which I was looked…read moreat blankly. Was told to do one thing then told to call customer service without even looking up at me. Really sad to see this at the location I had been going to for decades. I'm going to look into other carriers.

    This review dedicated to NAV only and not AT&T! I had a terrible experience with AT&T for over two…read moremonths, trying to transfer my phone to my own account from my father-in-law's account. I was bounced around between stores, and nobody could help me. Then I met Nav at an AT&T store. Nav was incredible!! He spent several hours trying to help me, going above and beyond. Even though the transfer still didn't work because AT&T's system is a complete mess, Nav did everything he could even above his capacity! He was so dedicated and kind. Unfortunately, AT&T's system failed completely, and I was forced to switch to Verizon. I believe AT&T lost me as a customer, I doubt I will consider to give it another chance and come back. The whole process was miserable and I was so traumatized, but I want to highlight Nav's amazing customer service!! You can tell he loves people and he loves his job! If you need help, go to this store and ask for Nav. He will do his best to help you, even if AT&T's system is a mess. Thank you, Nav, from the bottom of my heart for your effort and great service! We need more people like you!

    Photos
    IPhone X, Coming Soon.
    IPhone X, Coming Soon.
    AT&T Store
    AT&T Store

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    AT&T Store - mobilephones - Updated June 2026

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