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    AT&T Store

    1.8 (6 reviews)
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

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    AT&T Store

    AT&T Store

    1.0
    (2 reviews)
    2.4 mi

    The only employee working referred to me as "sweetie". I waited for thirty minutes to be helped by…read moreher and I was given no estimate or anything about when she would help me. I told her I would just come another day and she just stared at me until left.

    Please avoid this store at all costs. When we went to the store to upgrade​ my daughter's phone,…read morewe were told by agent Morgan Meeks that with the purchase of two phones and five accessories our phone bill would be paid for the following month. Although I planned on waiting a few months to upgrade my phone, we purchased​ the phones, with the accessories and were assured $411 would be credited to our account. After no credit was applied on the next bill, I returned to the store to inquire about the credit. I was told that I would need to go to Sevierville to speak to Morgan that she was the only one who could give me the credit. The sales associate told me he would text her and remind her to give me the credit, she probably had gotten behind on processing. Two weeks later I returned to say that no credit had been applied and I was told that this offer was unauthorized and that Ms. Meeks no longer worked there. "Don't feel bad," the sales associate said, "you're not the only one." You can be sure that I let him know that his words offered absolutely no comfort. Currently, the store management is supposedly looking into crediting our account. My advice would be to avoid this store and stick with the corporate stores in front of Target or out west on Kingston Pike.

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    AT&T Store - mobilephones - Updated June 2026

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