The nastiest man is the manager and his salesman was not responsible in teaching me the phone. Just…read morehanded me instruction book. When I complained about the malfunction of the phone the manager was belligerent and stormed towards me violently.

My Iphone 7 was dropping calls on a phone conference call (not Zoom). After checking with Apple…read moresupport, I stopped in to see if Chet and Rob could help. Both were welcoming, and Rob checked out my phone. He couldn't find anything wrong-the phone seemed fine. Apple had suggested the phone might have a SIM card problem and told me it's free from Verizon.To eliminate it as a possible culprit, Chet and Rob did replace it....and for free! Many thanks guys!! I'll be coming back!!

These guys are great. Everything on my old phone was seamlessly transferred to the new one. Super…read morefriendly also. No reason to go anywhere else.

I've been coming to this location in Oceanside as long as I've had a cell phone. I'm…read moretechnologically challenged and Daniel and Alfred are SO kind and patient answering all my MANY questions( lol) taking the time to explain everything to me. The ALL TIME BEST!

We HIGHLY recommend Cell City. We were so appreciative for Mike's expertise in fixing the issue…read morewith our phone. He was able to accomplish what other stores would not have been able to and did it all with a smile and with great care. Thank you Mike and the rest of the crew. We are so very grateful!

Walked into the store today 5/21/23 and said I needed a screen repaired. Guy behind the counter…read morejust shook his head and said no. I asked if they do repairs at all anymore and he said no. I asked if he knew anyone who does and he said no. Either they stopped doing repairs or their employees are completely incompetent. Either way, stay away from this place.

Good place straight forward fixed iphone in under an hour customer service was excellent! Would…read morerecommend

Humair, Brandon, & Maxwell did a wonderful job for me. All 3 deserve a ton of credit. I've done…read morebusiness with this location since 2017 and it's always been a pleasurable experience. They were able to handle the problem after pinpointing it precisely. Thank you, folks!

Kimi is very good at his job, very skilled at iPhone repair. Every time I go to him he does a…read morewonderful job. I would highly recommend him to anyone that needs a iPhone repair guy.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

If I could offer them zero stars I would. I provided them a phone an iPhone 14 Pro Max that had a…read morecracked back and one camera lens which they repaired for $170. We then gave the phone to my son for Christmas and when he opened the box, the phone no longer worked when we went back. It was after their luxurious 15 day warranty. And they wouldn't help us at all. They wouldn't even look for the repair ticket in their computer system unless we had the specific date of the transaction which sounds like the most outdated computer system on the planet. You should have seen the look on my 12-year-old son's face when he realized that he wasn't ever going to be getting that phone for Christmas. So now I am out $170 and I have to figure out how to get him another phone. What a waste. And I love the fact that I was told that they can't help because the warranty is 15 days. The warranty being 15 days is a piece of paper with words on it. Anyone is allowed to be helpful if they so choose.

Ron is extremely helpful, replaced the glass on my iPhone and helped my kids pick out cases for…read moretheir new phones.

I have been having issues with my Dell laptop. Finally it was said that I needed to have my battery…read morechanged. After going to Best Buy twice, I looked up laptop battery replacement shops. Cyber on U was the first store. Max was in constant communication. The change out was done in under 5 minutes. Max even showed me that I have space to add a hard drive. The price was also good. I am considering to go back for a cracked iPad. However, I know I have a place for my clumsy self if anymore of my electronics need some TLC.

I never heard of this place until my husband bought a groupon for $75 to fix my ipad mini…read more First off, that's the original cost so that's not a savings at all. My ipad mini dropped by accident and the screen was cracked. It was still working fine except the glass was broken and you could easily get cut. Again, everything was working like normal and the screen was just cracked..that's all. The ipad was brought in for repair on a dead battery because I forgot to charge it. I get a call from the guy here who said the ipad was charged up and the crack actually caused a black spot on the screen. If I wanted this fixed it's an extra $75. I told him I played with the ipad numerous times after it fell and there was no black spot. He stayed quiet. He probably thought I never saw the screen after it fell...not the case. I told him no, dont fix it and I'll see what he's talking about when I pick it up. Went the next day to pick up and saw the round black spot. I told him this was not there when it fell. Again, he said nothing. I told him how did the black spot appear and he said from the drop. Um, no thats not the case and I told him this wasn't there. Again, he said nothing. Once I got home my husband was very upset and called the location. He spoke to the guy and told him this was a crappy job he did and asked how the spot appeared. He actually told my husband the spot got worse after he opened the ipad to fix it. Clearly the spot appeared after you attempted to fix the glass. Why should we pay to fix your mistake????!!!! He never offered to fix his mess. What kind of customer service do you provide? None apparently. We actually thought bringing my device here was a mistake and we shouldve went to kings plaza mall and had the kiosk people fix it or even my neighborhood guy who does good work with apple products. Now, I have to pay double to fix his mistake. I will not leave this here, I'll be looking to file a complaint with this so called company. I will post a picture of the spot he caused on my ipad.

If I could give this place less than one star I would. I took my daughter's iPhone 12 in for a…read morebattery replacement because the battery was draining. For $75 I supposedly got a new battery that now drains immediately. When I went back, the guy told me that's what happens because "it's an old phone." I said it would've been helpful if you would've told me that beforehand and I could've made a decision based on that. Do not get your phone battery replaced here. It will be worse than before. Dishonest practice.

This is the type of shop you never want to frequent (I mean, who likes cracking their screens?!)…read morebut I had a wonderful experience with the team at the Merrick location. Pricing was very competitive, and as of this writing, they had some deals up on Groupon too. Amidst a very busy time of year, I dropped my device off one afternoon and had it back in hand the next morning. They back their repairs with a 180-day warranty, so time will tell as to the longevity of the glass they use and the workmanship of the repair itself - so far so good though...Thank you!

Great guy! helped me with my broken canon camera in less than a day, thank you!:) will be coming…read moreback

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.