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    AT&T Store

    2.7 (234 reviews)
    Open 10:00 am - 8:00 pm
    Updated over 3 months ago

    AT&T Store Photos

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    Att is a joke
    Jean F.

    AT&T is a complete ripoff. I've had a landline for over two years that did not work consistently. They suggested that I transfer over to a mobile cell cellular system. They've been charging me for two lines 2 phones and two watches for over six months, which is an era they stated that they would correct it since then I have not had any phone service. They disconnected my phone. I've lost monies due to the fact that my phone has been disconnected. I have not been able to speak with anyone consistently on a recorded line they state that they will correct it. Finally they stated they would help me and after I paid my bill within five days, they disconnected my number and started all over again with the process of process of stating that I owe $800. I've been on the phone for hours with no help a scam service AT&T has turned into.

    Loads of accessories
    Adeline C.

    This is the BEST AT & T store! Their staff are knowledgeable and cordial - you always get greeted upon arrival. The store is clean and smells nice! They don't have many phones on site but they ship the phones already connected and charged to your home. My retail sales associate Charles and the asssitant Manager Brianna helped me connect a new phone line quickly and efficiently. They checked my bill to make sure I was on autopay getting the best discounts and explained all of the features to me. The store has parking underneath too that's validated. I love this location!

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    4 years ago

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    Page 1 of 6

    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    My sister and I walked in and were greeted by a nice gentleman with a sort of non-New York Bostony accent, Rich.

    Mentioned in 3 reviews

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    Dialnet - Hard at work replacing the glass of my phone after I ran over it with my car!

    Dialnet

    4.5(394 reviews)
    1.3 miFairfax
    $$

    There is a reason Dialnet has been in business over 30 years!…read more This is not my first time having a device repaired here and I thought a review was long overdue. I brought my iPad Pro in with two separate issues. The first issue was resolved within one day. The second issue was the cracked/smashed screen that I've been dealing with for weeks. After new glass was ordered it was installed in about 24 hours (a day faster than they initially told me). Shawn and Peter (hoping I got their names correct) were extremely helpful and like a Dr with great beside manner, not shaming and informative. Thank you dir being excellent.

    Do not go to this business…read more If you have an iPhone, go directly to Apple. This shop charged me $150 to replace my screen and claimed they were installing an OEM replacement, which turned out not to be accurate. Within seven hours of the repair, the screen was no longer sitting flush with the phone, the display stopped working, and my phone began overheating severely and shutting off periodically. I took the phone back to the store, but the owner wasn't there. I explained everything to the sales associate, and he told me there was nothing they could do because they couldn't guarantee the phone would work properly after the repair. I asked for a refund, but they refused. I then requested that they reinstall my original screen, and they did--but they still refused to refund my money. The customer service was also disappointing. While they weren't disrespectful to me personally, I watched them argue with and speak very disrespectfully to an elderly woman who was trying to get help. It was completely unprofessional. I would not waste my time or my money at this business. I highly recommend going directly to Apple instead, which is exactly what I did. Apple charged me essentially the same price, provided a 90-day warranty, and even extended it for an additional three months. Save yourself the frustration and go to Apple. This place is a joke.

    Photos
    Dialnet - My destroyed Phone!

    My destroyed Phone!

    Dialnet - The store

    The store

    Dialnet - LA Cheapest iPhone Repair

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    LA Cheapest iPhone Repair

    ChouChou - Outside

    ChouChou

    2.8(12 reviews)
    4.0 miKoreatown, Wilshire Center
    $$

    Once you get past the awkward dog fence in front of the store and the awkward cashier girl, you…read morewill find a bunch of cool Korean Flea Market goodies such as KakaoTalk Emoticon Character Friend inspired plush toys (Made in China), KakaoTalk Emoticon Character Friend inspired cell phone cases and fashion designer inspired cell phone cases, and various claw toy grabber machines (bring coins to play). Some of the brand names include Comme des Garçons PLAY, Thom Browne, Goyard, Yves Saint Laurent and much more. They also seem to carry small selection of designer clothing, shoes, and jewelries for men and women, but I didn't look closely enough to see whether they were genuine or not. It's definitely a cool store to check out and plus, they have a free parking lot right next to the store (lot shared by 3-4 other businesses in the same plaza - no need for validation). And the cashier girl doesn't bother you at all while you are browsing around (unlike some of the other Korean boutique stores) so that's a huge plus.

    Me and my hubby wanted to buy some characters from kakao talk since they were adorable…read more But we went in and came out with emty hands. I dont think the price is worth the items.. The person working was not helping at all. Kind of just wanting us to leave.. I would just buy it on line...

    Photos
    ChouChou - View from window outside

    View from window outside

    ChouChou - Various KakaoTalk Friend toys. Small size toy is $20.00 + tax.

    Various KakaoTalk Friend toys. Small size toy is $20.00 + tax.

    ChouChou - The Claw Toy Grabber Machine - insert 2 coins to play

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    The Claw Toy Grabber Machine - insert 2 coins to play

    AT&T Store - Los Angeles - Charged for a service that doesn't work each month

    AT&T Store - Los Angeles

    3.8(65 reviews)
    1.6 miHollywood Hills West
    $$

    Markese and Nazz are the best!! Had a phone hack shutdown scenario in play, never fun, and these…read moreguys helped me get my phone back and schooled me in proper safety protocols. Lifesavers! They are well composed, well informed, and have both been w the company for a long time. The store is airy and feels safe and clean so social distancing is a given. You find yourself needing an AT&T store? I recommend the store at 8000 Sunset Blvd and Crescent Heights. 5/5 star service.

    I have a business account that I've had over two years that does not work currently it says the…read moreservice does not work. I've called for over a year and they have never corrected my bill. They keep billing me religiously for services. I don't have. It's the worst service ever they continue to tell me to pay the bill and they will correct it and they have not so far I've spent over $1000 on a service I cannot use or that is not available. What a rip off and there's not anyone that has helped me and every month I go through the same process and I continue to be billed. I have a recording of where it says the service is not in use, but I'm still bill each month, I'm taking this to my attorney and reporting it to the Better Business Bureau as well as taking them to court the number doesn't work 323 792-4333 no matter how many times I pay the bill you won't be able to reach me. There's a record that I have never made a phone call out of the office for over a year not one phone call made on this line. All they do is collect money. This is complete abuse each month I have to call and repeat the same comment. All they do is continue to tell me to pay the bill and they'll correct it no help whatsoever. I'm reporting them to the Better Business Bureau and I will be filing a court suit to bring this to their attention I have let my attorney here that you cannot get in contact with me via the telephone number

    Photos
    AT&T Store - Los Angeles
    AT&T Store - Los Angeles
    AT&T Store - Los Angeles

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    AT&T Store - mobilephones - Updated September 2026

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