I think this is the best location. Friendly staff and the wait is never too long but i do recommend…read moresetting an appointment. They are also one of the location that offers T mobile Tuesdays in-store free items, which I'm sad this program is going away.

Nate is amazing. Everyone is nice and the place is really put together. Nate laid everything out…read moreand explained everything perfectly. I definitely recommend this location over some of the other ones in the valley.

This team is great! Store has great vibes and will help with anything you need! Hablan español…read moretambién!

I would not recommend coming to this location…read more Right off the bat, I walked in & explained my situation regarding a late-trade in. Was supposed to be a super quick & simple process. I introduced myself and the guy who was supposed to help was disrespectful. Wouldn't even introduce himself professionally, couldn't make eye contact, was shy for no reason, and had some low quality energy. I sincerely hope that the management team see's this review and considers reminding him about customer service. I had literally taken care of all the legwork and everything, all he had to do was pull up my account and use my notes as reference. Not a good move, thanks for wasting my time & making yourself look dumb in the process.

I had a great experience at T-Mobile when I went in for a warranty exchange. I was greeted…read moreimmediately upon walking in, which I really appreciated. The whole process was smooth and efficient, I was in and out in about 15 minutes. The representative who helped me was courteous, friendly. The only thing I found a little strange was that the name badges don't include names they just say "Sales Associate." It would be nice to know exactly who helped me so I could recognize them properly. Other than that, it was a very positive experience.

I went in for a new phone and the kid that helped me had no idea what he was doing and what was…read moreeven scarier is that he didn't ask for help or clarification. He modified my account in all kinds of ways, added extra lines, lied about a phone promotion and this is even after I asked him over and over again to make sure he was doing it correctly. I finally got my plan situated after calling the help line and talking to three different people including a manager. I'm sure not everyone at this store is horrible but just be careful, and check you bill!

Salesman at the Baseline and Dobson location was helpful and knowledgeable. The sales people at the…read moreother Mesa location were abysmal.

Fixed my phone very quickly! Most other locations said they didn't have time but this one got me in…read moreand out in under 30 mins

Great customer service, Jennifer in particular went in with my phone hacked and came out with a new…read morephone.

Total ripoff. After returning from decades overseas I was told that my Samsung phone would not work…read moreon the Cricket network and suckered into buying a brand new Samsung A53. I later found out that my old phone worked just fine. I had no time to argue as I needed a USA phone #. The reception on the new phone was terrible and I kept losing signal during conference calls at my new job. When I switched to another provider I was told by Cricket that they wouldn't unlock my $500+ dollar phone. I now own a 500 dollar paperweight since they won't give me a refund or unlock the phone. The kids at the store have no idea what they are doing (apart from ripping people off) and claim there is nothing they can do. Horrible experience I will badmouth Cricket any chance I can.

Always get good and timely service at Yakety Yak. They do good work and they are reasonably priced…read more You cannot go wrong with using Yakety Yak

Fast and efficient service. Had my shattered phone repaired and pricing was reasonable.read more

I was at Fiesta Mall anyway and wondered if there might be a Verizon location nearby so I could…read moretake care of my bill. Checked on Yelp and sure enough, this one was here. I asked the nearest security guard where it was and he guided me to practically around the corner on the upper level. I explained why I was there, gave the account number, and was paid in full plus a month in advance expeditiously. The young men were pleasant and efficient and did not immediately start applying pressure to upgrade or make any changes to my existing setup like the store near me in San Diego does. I greatly appreciated that. I would not hesitate to recommend them to others and to return to conduct my business.

What an experience...I liken it to the car buying task. Not needing or wanting the most up to date…read moretechnology the sales people are not that interested or helpful. When a sales person is afforded to you the attention is deep and helpful, however not enough if them in the sights making it uncomfortable to keep their attention to yourself. The secret room in the back is not transparent and odd. Two separate trips for more than an hour each time extremely inefficient-- and I did not get it all set up. Thankful for the knowledge of Israel. Very professional and competent.

Exelente servicio Repararon mi teléfono en menos de una…read morehora Y muy rápido y también el horario accesible

Terrible service. I was sold a pair of AirPods that they claimed worked, but as soon as I got home,…read morethey didn't work at all. I tried to get a refund, but the owner refused and only gave me back $25. Total scam wouldn't recommend doing business with them

I had a great experience at Phones and Repair Plus. Max was quick, very caring, and took the time…read moreto make sure our son's phone was properly fixed. He was honest about what needed to be done and his pricing was very fair, which I really appreciated. You can tell he truly knows his stuff. The before and after of the phone speaks for itself. He brought it back to life. The location is also very convenient inside the Food City plaza right in the barbershop, which made it easy to find. If you are looking for someone trustworthy and skilled, I highly recommend this place. Thank you, Max.

The technician gave me excellent advice and help dealing with an older phone with little memory!…read moreThank you for being in Chandler!