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    AT&T Store

    2.5 (13 reviews)
    Closed 10:00 am - 9:00 pm

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    7 months ago

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    7 years ago

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    8 years ago

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    4 years ago

    Terrible service. Managers and workers were useless and clueless. Terrible selection of cases and horrible employees.

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    Apple Store - Smith Haven

    Apple Store - Smith Haven

    2.8
    (145 reviews)
    0.4 mi
    $$$

    If you're an Apple user, then I believe you'll be happy with Apple's commitment to their customers…read more While I do understand that their location within a large mall can be difficult to get to, I don't believe that this is necessarily a discrediting factor. I have been there a number of times more often for many purchases. Initially, I call their sales line, they create a "bag" containing the items I want to purchase and I go to the store to pick up my purchase. Although they are very busy with customers, it's only a brief wait - sometimes only 10 minutes at most - and I'm greeted by a friendly associate. At this point, the associate remains with me throughout the whole process. He/she verifies my order, pulls the equipment,sets it up and ensures the data migration from the older device to the new one is successful. It's commendable that I'm never left alone despite the multitude of customers. Often, the associate remains with me even while handling other customers simultaneously. Their training is impeccable. I am compelled to recognize their commitment to the customer, their friendliness, their expertise, and won't leave the customer till all matters have been completed. Further, on one shopping occasion, because I'm disabled and have trouble walking, the associate advised a supervisor and obtained permission to walk and carry my order out of the Apple Store to my car outside the mall. The attentiveness to detail, the customer and ensuring your new purchase is working properly is always a certainty. All staff at the store are expertly trained, make recommendations and reflect the highest standards set by Apple. I wish I was able to provide more than five stars - they rate at least ten!

    I recently purchased a very nice new Macbook from this location only for the trackpad to give out…read moreon me within months of use. I was upset but I knew I had to take it right back to these guys to get it fixed. Well I made my appointment and made my way over. Finding the perfect spot to park for the Apple store is a chore in itself so I just go in through the food court and walk over to it. I really do wish they had a proper store on the side of the mall with entry/exit to the outside but oh well. After finally getting to the store it was time to get an employee. This is the part that sucks the most. The associates here are allergic to you apparently because it was difficult finding one that actually wanted to help me. And when I finally do they look at me like I just inconvenienced them. Hospitality is at it's bare minimum here. As for the repair process it was fine and covered by the warranty as it should be. They held onto my Macbook for a few days and called to tell me it was ready for pickup. I'm happy to report that it's in working condition but I'm sad to report that I really don't like visiting the Apple store anymore after this debacle.

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    Apple Store - Smith Haven
    Apple Store - Smith Haven
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    T-Mobile

    T-Mobile

    5.0
    (4 reviews)
    0.5 mi

    Absolutely wonderful store located in the food court area of the Smith Haven Mall. A young man…read morenamed Patrick helped me with a number of issues. He was kind, patient and so helpful. Everything was resolved quickly and to my satisfaction. He actually saved me as a T-Mobile customer because I was "ready to walk". Although I did not have the opportunity to work with the two gals who also work there, they were pleasant and very sweet. I will NEVER deal with a satellite T-Mobile store again. If you truly want a pleasant experience with knowledgable people, go to this T-Mobile store. Thank you, Patrick for helping me straighten out what needed to be straightened out.

    After a horrific experience with Verizon--who terminated all our lines without warning, refused to…read morerelease our numbers, and left my elderly parents completely cut off from communication--I turned to T-Mobile. I ordered my new phone online while I was in Miami just to restore basic communication. But the real miracle happened in New York, where my elderly parents went into a T-Mobile store and were helped by Michael. Michael was incredible. Patient, kind, and understanding, he walked my parents--who are not tech-savvy--through setting up new phones after they'd just been traumatized by Verizon. My father, who has diabetes, high blood pressure, and recently had knee replacement surgery, had his phone number of over 20 years effectively "kidnapped" by Verizon. He had no access to doctors, no way to reach family--until T-Mobile stepped in. Michael took the time to ensure they understood every feature, answered all their questions, and treated them with respect and dignity when they needed it most. In a world where corporate abuse is far too common, T-Mobile and Michael showed us what true customer care looks like. Thank you, T-Mobile, for giving my family peace of mind and restoring what Verizon destroyed.

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    T-Mobile
    T-Mobile
    T-Mobile

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    AT&T Store - cellphoneaccessories - Updated June 2026

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