Needless to say, I was upset when I dropped my iPad and it popped out of its protective case and…read morethe screen shattered! But thanks to Yelp reviews, I was able to find RVA Wireless close to where I live. I stopped by a little after 4:00pm on a Wednesday, and though they had 2 more complicated repairs ahead of me, I was promised my repair before closing that day. True to their word, I got a call at 6:30pm and quickly went to the store to retreive my iPad looking like new! The price was $99 (I understand the apple store price to be $199). Information was shared with me about getting a better case for it and that a warranty comes with the repair. I couldn't be happier to recommend RVA Wireless!

The repairs are quick and not too expensive but both times the screen shattered quicker than normal…read moreand with little to not trauma to the phone. In fact, just setting it on counter cracked it. I am guessing they use a lower grade of glass to repair and are only slightly cheaper than the apple Store which uses apple grade quality. Guess third time is a charm and I'll head to the Apple store. And second main issue screen is coming apart from the phoneframe during my trip to LA 2 weeks after they "fixed" Their best solution to this was to put a case on the phone that keeps pressure on the screen....that's your solution? See attached photos of the finished product and judge for yourself.

I went today to see the pricing of getting my phone fixed, the pricing was amazing, he fixed it 10…read moreminutes and the workers there was very nice and welcoming, definitely would recommend this place if you're trying to get your screen fixed for a reason price and quick service.

Don't let the small size of the store. Keep you from stopping in. The tech exchange is a really…read morecool place to get old and vintage games and gaming systems. the staff here is friendly, knowledgeable, and willing to help with any questions you may have. They also sell DVDs at a really good price.

My favorite game store in the area. Staff is nice and they have a great selection. Games are priced…read morefairly

Terrible experience in store. No wonder everyone is leaving Verizon. The manager, Sam, was very…read moredismissive and quite rude when I was asking him some questions. I don't recommend this store or Verizon in general.

They went above and beyond to make sure I received the best products with expert guidance for my…read moreneeds. Jevon "JV" was attentive and great with my 8 year old while I was able to focus and make decisions based on their recommendations. Employees whose names I didn't even catch came by to help too to make sure my daughter was cared for. I've been with Verizon for many years. I've had good and bad experiences. This was by far the best customer experience I've had on every level.

Ezeh was superb! He was very personable, very professional and had wonderful manners and he helped…read moreus and supported us and answered every question we had throughout the entire process! He gets 5 sta all around!

I have always loved Verizon since joined in 2018. They've been helpful, kind, and found ways to…read moremake everything so seamless. Unfortunately, when I went here after booking an appointment for a new phone I had the opposite of a pleasant experience. I went in to upgrade my phone from an IPhone12 to 16 since I had the upgrade option for awhile. I was also moving so I needed WiFi. This process took almost two hours which I was fine with because I understand there are things outside of people's control. The first weird thing is they said they didn't do phone trade ins at all (I've always traded my phone in to upgrade). Then they said my WiFi router would be in and I would be notified since they had none in store even though walk ins were getting theirs with no appointment. They heavily deterred me from transferring my phone information in store saying it would take some time and not saying how long it would take. An hour later I was informed it would take two more hours to completely transfer. I've transferred numerous phones and never had this issue. I left and completed my transfer at home only to find they added a new phone number to the phone I wanted to trade in. I called corporate and was told that was not allowed and it was fraudulent. They added the line to get extra commission instead of taking my old phone for a trade in. On top of all of this, I was given a WiFi router that was addressed to the wrong place even though I gave my address 10+ times. This has been an absolutely horrendous experience from this location: Thankfully, Verizon corporate was able to help send a new box. But this location was very deceitful in a time I really needed help. I will highly advise no one come to this location. The one in Midlothian is amazing.