After a poor experience at the Verizon store in Purcellville, I came here. Seth was very willing…read moreto explain our legacy cell plan and help us find a modern plan that saved us money while meeting all of our needs. I was able to add a line and still save money. Both stores are operated by Russell Cellular, but Brunswick is one of the best, and Purcellville has to be one of the worst.

I stopped by this evening because I needed a new cell phone protector. Both of the employees were…read moreextremely helpful and courteous. I also had some questions about my smartwatch and Timothy was very helpful. This store is also very clean and was set up to display items well. I am so glad there is a retail option close by me. I will definitely do my next upgrade through them.

If I could give negative stars it would be -5. Sunday, just after 12pm, the doors are closed. I…read morewalk in and out of the 4 "men" there pretending to work, not one of them even noticed I had walked in. No one was there at the door to greet customers, everyone was just sitting on their a$$es watching videos on their phones. The meak "man" at the back counter directed me over to him. I told him I was there to return my routers. He told me to take them out of the boxes, because I suppose doing Any amount of manual labor would have been too difficult for this boy. He was rude and standoffish the whole time. Then told me I HAD to take the boxes back with me, to which I refused because, that's not my job, it's his. Overall, I didn't expect much from a store at Dulles Mall. Forget about customer service (or lack there of) the employees here have zero common courtesy

Went in to buy a new watch and upgrade to an iPhone 16 plus in pink. The sales representative…read moreordered the wrong color and never called me when the phone arrived. They did not apologize for their mistake then tried saying it would come in the same day. On top of it the man added a service to my line even after I told his I was not interested in the additional service. I do not recommend anyone going to this location. They have no integrity nor compassion for another human's valuable time. Their only concern is adding money into their own pocket.

Shout out to Phi for a smooth transition from AT&T after 25 years to Verizon Wireless! I thank you…read morefor the great customer service, the time that you commit to get my 4 phones handpicked across state lines, and for giving more value than AT&T. Keep up the fabulous work!

I want to give a shout out to the store manager of this location...Doug. He is great at what he…read moredoes and is extremely personable and easy to work with. He is super efficient and capable, always multi-tasking and making sure his customers are happy. I've been working with him for years now and I just want to say he is amazing. If you need assistance with your phones and or your Verizon account Doug has your back. Thanks dude.

I was getting the battery in my laptop replaced. They had very timely service, literally within a…read moreday or two. They were super communicative and helpful over the phone. They made sure that I knew the entire process and I had updates as the status changed. Very grateful for their help and I highly recommend you look to them to help fix a computer or other electronic.

I took my iPhone 14 Pro Max to GUI in Winchester on July 6 after it developed the "white screen of…read moredeath." The phone still responded to touch, but the display was completely white. They replaced the screen, and that issue was fixed. Over the next week, I started noticing problems that I had never experienced before the repair. During phone calls, if I held the phone to my ear and then pulled it away to switch to speaker so I could look something up or use my phone while talking, the screen would stay completely black and I couldn't access it. The only way to use my phone again was to wait until the other person hung up. I also stopped receiving wake-screen notifications--the phone would vibrate and make a sound, but the display wouldn't turn on. Before going back to the store, I waited a full week to make sure it wasn't a software issue and even reset my phone, but the problems continued. I went back on July 13, and the technician gave me two options: leave my phone for a couple of days for diagnostics or replace the screen again. Since I couldn't be without my phone because of doctor appointments, bills, and other responsibilities, I chose to have the screen replaced again. When I returned today ( July 18) to finally leave it for diagnostics, I was told that a diagnostic test had actually been done on July 13 &' everything came back normal. This was never mentioned to me at the time until today. The technician then said he never told me diagnostics would take a couple of days only a couple of hours, even though that's what I understood from our previous conversation. Instead of offering a solution, he suggested I just buy a new phone, even though I have an iPhone 14 Pro Max, which isn't an old device. I paid $208 for the original screen replacement, and every issue I'm experiencing started only AFTER the repair. I left feeling like my concerns were dismissed and that I wasn't being taken seriously. The technician came across as rude, and I was disappointed by the lack of communication, accountability, and customer service. I simply wanted my phone fixed properly and my concerns addressed.

Cleveland service was pleasant and made me feel like family. The prices are reasonable. I need for…read moreyou all to stop by.

Something extremely ironic about sitting in the corner of a store while the staff refuses to come…read morewithin 20 ft of us while listening to music about loving one another and treating each other with respect. All because of an assumed threat based on nothing but our appearance. Some next level progress going on here.

I had a great experience at Battery Plus! I went in to have a key fob replaced, and Alan was…read moreabsolutely fantastic. Even while helping four other customers and answering what seemed like 100 phone calls, he stayed patient, professional, and determined to get the job done. Alan went above and beyond to make sure my key fob was taken care of, and I really appreciate the time and effort he put into helping me. Great customer service and a great experience overall.

Excellent place. We replaced batts on 3 car fobs and 1 watch. Will return for car battery when it's…read moretime. Fast efficient and knowledgeable. Highly recommend!

I absolutely love this store they have such good deals and discounts on pretty much everything they…read morehave. All the vapes are cheaper than any other store in leesburg, they're super nice when it comes to discounting glass products, and I couldn't believe it when I found out they have the Stundenglass. I bought it for $300 dollars when literally everywhere you look online or in stores it costs $500-$700. I love how innocent and honest these people are i always feel welcomed and treated like family everytime I come here

​I have been shoping here for my vape needs. Person helps me with a great smile Zakaria I hope I…read morespell it correctly he is really nice friendly person price and quality is 5 star out of 5 I was shoping with lansdowne vape place after giving them so many chance to get they product better I give up and start going to leesburg vap and I'm really Glad I went there 6 month a go I was provided with coupon stamps system which is after accumulating 10 stamps 11th one is free Thank you for such a awesome buisness place I'm

Clean store, helpful employees and effecient checkout Very…read moreeasy to find different varietals. Well sign. Good variety and price range They also have a large assortment of alcohol free wibe, beer and spirits. Staff told us this was growing soon.

Very knowledgeable employees and good pricing! Lots of wine to choose from. We were at the…read moreSterling location, looking forward to going the one in Leesburg.