I met Mitchell who's great with helping out the customers, friendly service and got me out of there…read morequick. Now, I did try the canyon lake location and didn't get anything done. Figured I'd try this location and sure enough, this young man is who you need to see. Mitchell, thanks again for activating a phone for my daughter and getting me all set up and out the door.

www.ripoffreport.com this Location rip me off 159.00 to…read moreprogram two iphones not only did they tell me the phones could be use they deactivated my service and transfer my number with out Guaranteeing me this would work with there service now since both I phones lines are transferred to cricket I no longer can get my old numbers back but the manager offered two cheap free phones in trade for my iPhone 7 Plus I stated no to the manger on the phone he said he would buy my iPhones at cost 40.00 and make me buy new I phones at full retail why would I do that so far now refund on my service or phones but he did call the cops they tell me it's a civil matter so I guess it's go to court time buy the way I had to buy two new iPhones 400 each and get new service else we're good way to spend 1000.00 and get ripoff I'll keep you updated on the court date and results

Very good experience, informative and patient with questions haha I had the back glass of my iPhone…read more12 shattered and he offered decent prices, even after phone repair John then offered discount deals for screen protectors which was very kind and helpful since my boyfriend needed a new screen protector! Both John and David were both great and nice!

Wow just wow. Dayana is the friendliest ever. Thnx for all your help…read more My dad got all the accesories he needed for his store. Prices could be better but customer service was beyond par.

Excellent work done here! I paid over $300 for the OE screen. I could have opted for a cheaper…read morescreen at half the cost which I had done prior at another vendor. Huge mistake! Mr.phone fix did great work & they were quick about it too. The tech even brought me my phone, turned it on and tested it to give me piece of mind. Highly recommended to fix your phone!

Shout out to Dylan for great service and a friendly welcoming and Antonio for the repair which…read moretransformed my damage (it was ran over) S24+ to looking brand new! The pricing is competitive and i will be for sures making this the go to place for electronic repairs. They were fast and its neat that they are next to the mall so you can walk around or go across the street to starbucks while you wait. They took maybe at most 50 mins for my repair.

I will simply copy-and-paste my BBB complaint here. $281.45 and the issue was simply replaced with…read moreanother. Early in the year, my phone suffered a cracked screen. In early Oct, the screen began to malfunction while everything else worked (Battery took a week to die and I was still receiving non-wifi calling.). Took it in late Oct (28th) to have the Samsung S20 Ultra repaired as I was having a trip soon. After getting it back, calendar and time was wrong, and some settings were changed. I also had no cellular signal and the battery was draining absurdly fast (Had to turn off the phone to even get it to charge sometimes.). Had to do the trip in this condition. After the trip, I took it back and they tried to convince me that it all broke at the same time as the screen (See first paragraph.). Tried to say they'd give me a discount and "only charge me $99" for labor. I simply told them I'll think about it and to return my phone to me. When I got it back, the time and calendar were wrong again, and some settings changed once more. On top of that, the case wasn't even sealed properly. It's clear to me that during repairs, they damaged the phone or messed with it in some way. And soon after getting it repaired the first time, I noticed strange behavior on one of my accounts in another state. Entirely unprofessional and clearly attempting to get more money out of me for a problem they caused. Or maybe even did on purpose for profit. Hopefully this gets enough attention that people are warned away. There's a lot of fake reviews on the google page that can trick others like me if you don't dig deep enough.

BUYER BEWARE! I called Cellairis on 8-14-2021 for a quote on having my Samsung Galaxy S6 Lite…read morescreen repaired with $80 part I provided that was still sealed in bubble wrap and had been enclosed in a styrofoam parcel after being quoted $40 labor from The Fix at the North Star Mall. I told the tech that I do not mind paying slightly more to spare my the drive to the mall and was told they could do it for $45-$50. In retrospect, this was a regrettable decision. Fast forward to my coming to the store to drop off my device and part. Despite our past conversation which both model and quote range was disclosed, the manager decided it appropriate to increase the cost to a whopping $125 under the pretense of their assuming risk which is nonsensical considering they had me sign a liability waiver (see images). Edit: I forgot to mention the manager claimed I did not speak to their tech. I described our conversation in detail to his reply, "That's weird." Included the call log screenshot to add to this alleged "mystery" of a tech I didn't speak to... Apparently. /s At that point, I contested this labor price as unreasonable as considering the cost of the part it would be less expensive to have purchased a new one. The manager then stated the lowest they could go down was $75 mind you that is 50% higher than the original quote I was given over the phone. Since I had driven down to Selma and just want my tablet fixed, I decided to bite the bullet. Later, I receive a call that my tablet is ready for pickup and they would be open at noon the next day but this was not the case. We arrived at Walmart at approximately 12:40 pm but the store was not yet open which, in my opinion, is another mark against their professionalism. Finally, at about 12:55 pm, the store was opened and I was able to retrieve my tablet. As Billy May's would have said.. BUT WAIT THERE'S MORE! Unbeknownst to me, the technicians did not even bother to validate their work with the excuse being they did not have a USB-C charger. I was a bit surprised that a cell phone repair store didn't have a very common charger type. Despite their ethical and punctuality issues, surely they would have succeeded in the bare minimum metric for their service by successfully repairing my device? I was confident that they could not have screwed that up. Right? WRONG! After arriving home and plugging in my device, to my horror I find a huge diagonal crack on the screen. One of my primary uses of this tablet is creating pixel art and now one can't really do that with a corner of dead pixels on the screen. Just my luck and all I have Cellairis to thank for nothing. After this discovery, I afforded these bait and switch artists an opportunity to save face by providing me a refund to which they declined. Now, my only recourse is to open a dispute with my credit card company, take the L for the damaged part, and buy a new tablet. By far, this has been the most disastrously bad service I have EVER received for an electronics "repair". It is my sincere hope that other prospective customers see past the suspiciously positive reviews and save themselves a headache later. Cellairis is super sketch! Edit: As if I needed any further testimony to the incompetence of Cellairis but I just installed me second replacement screen (first was the one they broke) and had my tablet up and running in less than half an hour. I can't believe that I wasted my time with them when I could have done it myself in record time. If you need a tablet repair, don't make the mistake I did using Cellairis. You just might regret it.

Went in to have my screen protector replaced. The young lady working there was very kind and…read morehelpful. She took the time to clean my screen and very carefully added my new screen protector. This is a good first impression. Thanks!!

after waiting an hour to ask question on new phone I purchased week before no one could answer. all…read morenew people who were clueless definitely go elsewhere for help people are unfriendly and not knowledgeable very sad!!

The guy in there, not sure of his name, really long hair base ball cap, tall ! Awesome He has…read morehelped me the last three times I have been in there. I have bought two phones and and he has helped me with one repair! They are great Very honest and upfront about things!

I was already a regular here but samyra helped me so much very kind and intelligent person…read more Explained everything so well and in a way I would understand she didn't beat around the bush or try anything just gave me all my options great worker I'll be coming back here for life.

The gentleman working when I came in, Jay, was extremely helpful. I needed a protective glass lens…read morecover replacement (not the lens) and it was taken care of in 20 minutes. Reasonably priced, and very friendly. Will be going here again if the need arises

I don't usually post non-food related reviews but this is more like a PSA. I picked this place…read morebecause it had great reviews on Yelp and also on google reviews, but I'm beginning to think that those google reviews are fake. This place claims to use authentic apple parts but this has not been the case for me. I had my cracked iPhone fixed here, the resolution was so noticeably worse than before, and I also got a message from my phone saying they detected unknown/non genuine parts. This was confirmed by the employee who said they use a third party source. They gave me a discount but I really wish I just spent the money and got it fixed the right way. If you don't care much about resolution, this may be the place for you because the screen does work now, just at a lower quality. It's cheaper than the Apple Store and you get what you pay for.