I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order…read more He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!

Very customer friendly. Knowledgeable, to the point. Clean store. Highly recommend. Had a Samsung…read moreflip phone screen that died. Wasnt sure if it was replaceable. He was able to track down a used flip and switched the motor instead of replacing the screen. It is like I have a brand new flip phone! Excellent price. Again, highly recommend.

Really helpful and knowledgeable staff for a phone swap…read more Convenient location with on site parking

Noah Belman helped me out several times and has been phenomenal every time. The store itself has…read moregreat selection and the representatives are all knowledgeable and friendly. Big fan of this Verizon store.

I came in with my husband to get his phone fixed. We didn't know what to expect but had such a…read moregreat experience! We were greeted quickly with prompt diagnosis of the phone's problem. We were told that if the fix didn't solve the problem, that we wouldn't be charged for the first attempt to fix. Luckily, the first fix was what was needed, so we were in and out in about 15 minutes! Service was so friendly with expert advice. I would absolutely return next time I have a tech issue!

Three times what A&R charges. Owned buy a greedy insurance company. Don't get ripped off.read more

GO TO THE VERIZON STORE IN WAYNE PA!! Not only will you get…read morethe greatest promotions right now for cellular and other devices, you will receive the most exceptional customer service! Last weekend, a friend needed a new phone. We went into the store on Lancaster Avenue, Wayne and was assisted by the area manager Gene Walczak! What an incredible salesman! He was professional and helpful and knew all of the latest possible promotions that could assist us and help us get not only one new phone but two new phones and an ipad at no additional cost that I currently pay. Gene knows his products at Verizon and it shows. He is also very funny and delightful to deal with! Thank you Gene for your help and professionalism.

Place was great. Sam looked out for the best interest of us. Helping review and compare plans to…read moreensure we get the best deal possible. Friendly , knowledgeable, and attentive. The place is very clean and organized. Overall smooth operation.

After a phone got dunked and these gents fixed it same day, I took in a dead iPad thta Apple would…read morenot fix a year ago. These gents got it up and running with only a battery. Apple wants to sell new stuff - noth help you get the most out of your previous investments. Very reasonable pricing. Thanks so much!

They said my phone was unfixable but they would look at it for $60 and it would take 2-3 days. Went…read moreto place in down on market st called On The Go Mobile and it was fixed it 15 minutes

great job today resetting my phone. efficient and friendly female associate…read moreWorked through a problem and got my phone sorted out

Not good! Stay away, I've had a problem since May and they stopped trying to help and sent me to…read morecollections for an error that they made. The Manager Edvard Augustin made an attempt and then gave up trying to help me. They don't care about the customer.

I'm looking for a new phone plan and cellular company because my current company , sprint has…read moreextremely poor service despite their promises!! So here I am at AT&T waiting on a Saturday evening. Extremely long wait time! I've been here fifteen minutes and the store rep said it will be another thirty minutes at least! I guess I'll try again another time! The wait time is wayyyyy too long !

Great service! We had an appointment and were waited on right away. Answered all our questions and…read morecame out with a new phone. Alhaji was our salesperson and was great. Quickest amount of time I've ever spent in a phone store.

Sold me Free watch which was not Free. Took it back. Also gave me a new number for that watch which…read morewas not disclosed.

Went here to get an apple watch added to our plan. We found Rob and his team to be friendly and…read morehelpful. Rob had a depth of experience on the current plans, promotions and equipment. We are grateful for their extra time and assistance provided in setting up our new watch. We observed Rob work with his teammates and we were impressed. We saw him diffuse an angry client, coach a new employee, and help another employee with proper account set-up. He had a calm and factual demeanor. We had a great experience and would highly recommend this store. *** UPDATE *** So we get our first bill and we were getting overcharged $200. Rob told us we were getting a promotion that actually had just expired. Corporate T-Mobile on the 611 number was VERY helpful and figured out how to fix the mistake. Their support is so great, all people here in the US. I'm going to keep the 5-STAR review even though I had to waste an hour of my life fixing their mistake... we all make mistakes, and it was an honest one.

Cool retail spot if you're a Razer fan! Tucked away on the second floor, so you have to be looking…read morefor it.

I work in the mall and I've been needing a new headset so I stopped in and Tyler helped explain…read moresome of my options for the games I wanted to play and my budget. I came back the next day and Tyler and another worker helped me buy the headset, plus added in mouse grip tape which made me eligible for 20% off the $150 headphones so they saved me 30 bucks! I'm using the headset now and it's very good quality so the product is good too, I've been a fan of razer stuff for a while now. I'll come back for any future upgrades I need!

Lisa at Verizon Paoli was great. She solved a problem with my phone that I had tried to get…read moreresolved with two other companies and 4 individuals over three days. She kept at it and was creative in her approach and I am so happy to have the issue resolved.

My husband and I tried to buy phones at this store. We also wanted to open a new account because we…read morewere both previously on our families' phone plans. It was a little sketchy walking in because we did not expect the store to be so small and there were no customers on a Saturday afternoon. There were not many products either. The man helping us gave us an issue because of our "sudden" switch for phone plans. He also asked for a physical copy of our social security card and previous W2, which I did not think we had to show to get a new phone plan. He called someone on their phone and then she gave us an issue about it, so we just ended up walking out. I'm glad we did because we reached out to another larger Verizon store and they said we definitely should not be giving them our social security card and W2 form. Do not go here for anything!