Switched over from another carrier the other month. Connor was very helpful explaining various…read moreplans, phones and walking us through the setup. Additionally when there was a billing mistake (by Verizon) a few months after switching he was very helpful in explaining what happened and why the change was made. It was nice to have someone in person to talk through the issue as the Verizon customer service was not very helpful! Overall would recommend coming in to examine plans/phones and deals they have as they made a very compelling offer to switch.

GO TO THE VERIZON STORE IN WAYNE PA!! Not only will you get…read morethe greatest promotions right now for cellular and other devices, you will receive the most exceptional customer service! Last weekend, a friend needed a new phone. We went into the store on Lancaster Avenue, Wayne and was assisted by the area manager Gene Walczak! What an incredible salesman! He was professional and helpful and knew all of the latest possible promotions that could assist us and help us get not only one new phone but two new phones and an ipad at no additional cost that I currently pay. Gene knows his products at Verizon and it shows. He is also very funny and delightful to deal with! Thank you Gene for your help and professionalism.

I purchased a connector cord online for my laptop that did not work appear to work with a new…read morescreen. This business helped me troubleshoot what was causing connectivity issue, and test out the additional cord needed. They were effective and reasonably priced. I'm glad that they are around the corner from me, and they'll be my go to for future gadget needs.

My laptop Macbook Pro was damage by me. I went myself to Eazy Computer & Iphone repair so I can get…read moreit repair and the Asian guy wanted to charge me $400.00 dollars for fixing my laptop WOW that too much. I got the same laptop from a retailer store model: Apple MacBook-Pro May 2018 for $ 229.00 and it works excellent.The location I went was the one located at 2005 Chestnut St Philadelphia, PA 19103 Thx P. Robert B.

I came in with my husband to get his phone fixed. We didn't know what to expect but had such a…read moregreat experience! We were greeted quickly with prompt diagnosis of the phone's problem. We were told that if the fix didn't solve the problem, that we wouldn't be charged for the first attempt to fix. Luckily, the first fix was what was needed, so we were in and out in about 15 minutes! Service was so friendly with expert advice. I would absolutely return next time I have a tech issue!

Your friendly neighborhood tech wizards! It's nice to have people so close to the community that…read moreare there to help you figure out what's wrong and their price to fix it, which is all you can really ask. I'm not saying the prices are the best, for example I had a bloated battery that the OEM manufacturer was quoting around $150 to replace labor and shipping included. I was quoted around $199 here, so not far off, but laptop battery replacement is actually something you can do yourself really easily so I bought the SKU from Amazon for ~$70 and already have a T5 and Phillips driver at home which I used to take the old battery out. But anyway I was using the wrong screwdriver (T4) and as a result couldn't get a stubborn screw out of the bottom to open up my laptop, and this was my problem and I was willing to pay for someone to be able to solve my absurdly trivial problem. You know, nothing ridiculous because I knew it probably wouldn't take too much effort but nothings free right? Wrong. First of all the really nice thing is diagnostic is free. So for them to tell you what's wrong and how much they will charge to fix it is $0, and since it was such a simple fix, they refused to charge me a penny. And that leaves you with a nice feeling in your heart so it's somewhere that I'm not scared to come back to and ask for help again. What's important to know is that these guys aren't that sketchy shop looking to nickel and dime you. You'll pay a fair price.

Went in with a messed up I phone and needing help setting up my new one with out ever backing up my…read moreprevious one. Tristian was working and was exactly what you hope for when you go into a phone store asking for help. He knew the answer to every question and could explain everything simply but not condescendingly. Extremely nice, upbeat, and educated. Will definitely come here and ask for him if I ever have more phone troubles.

I never write bad reviews but I came in yesterday to switch plans and honestly the customer service…read morewas so bad! My understanding is that when someone wants to switch plans, someone sits down with you to review options, discuss pricing etc. But they were just on the iPad the whole time and essentially picked a plan for us, hardly even looked us in the eyes and provided no explanation for anything they were doing. It was two young kids and it just felt like they didn't want to be there or something. Kinda screwed us over with the plan we went with and we are picking up the pieces today on the phone with customer service

Excellent service and thoughtful consultation. They really listen to your questions and help you to…read morefind answers.

I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order…read more He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!

Great service. I called for an internal battery replacement for a one Plus 7 pro. They ordered the…read morebattery for the next day and called me when it was delivered. I had my phone repaired with a brand new battery replacement the very next day after ordering. Battery is functioning great and no longer requires multiple charges per day. I can charge once per day but the battery last a lot loner then a day.

From the owner: All Your Wireless Needs! Buy, Sell, Trade, Repairs,…read moreActivations, Bill Payments, Accessories, Carrier Unlocks & Much More Services at an Affordable Prices.

I brought a cracked iPad Pro tablet that I've been drawing on for years with a cracked screen. It…read moreworked fine in spite of the crack, but it still bothered me enough to try to fix it. Bringing it here was a mistake. They were not up front about the risk to replacing the screen and while there is no crack now, my iPad screen is now fully unresponsive and I was better off before I brought it. Now not only have I paid for a screen repair, I have to buy a whole new iPad. Do not go here.

Cleanest shop with perfect temperature. Friendly and fast customer service. They answered my call…read more15 min before business hours and was more than prepared to help me when I arrived early. Took less than 30 min to fix my screen. Thanks Jack!!

Really helpful and knowledgeable staff for a phone swap…read more Convenient location with on site parking

Noah Belman helped me out several times and has been phenomenal every time. The store itself has…read moregreat selection and the representatives are all knowledgeable and friendly. Big fan of this Verizon store.

IT-Fix ruined my phone. I had complete screen bleed within 24 hours after a glass replacement. They…read morestated that the work was guaranteed for 6 months. We were traveling at the time so when we landed and called to get a refund on the guarantee (with pictures), they said no. My recommendation is do not use this service. They hacked up my phone with shoddy work and shady business for a price more than an apple care replacement.

I went here because my iPhone 8 screen cracked. They were very quick to fix it and charged a decent…read moreprice (a little less than apple would charge). The guy gave me a new screen protector and put it on for me. Everything seemed great but when i got home i dropped my phone on the carpet and the screen cracked again even through the protector.

Sold me Free watch which was not Free. Took it back. Also gave me a new number for that watch which…read morewas not disclosed.

Went here to get an apple watch added to our plan. We found Rob and his team to be friendly and…read morehelpful. Rob had a depth of experience on the current plans, promotions and equipment. We are grateful for their extra time and assistance provided in setting up our new watch. We observed Rob work with his teammates and we were impressed. We saw him diffuse an angry client, coach a new employee, and help another employee with proper account set-up. He had a calm and factual demeanor. We had a great experience and would highly recommend this store. *** UPDATE *** So we get our first bill and we were getting overcharged $200. Rob told us we were getting a promotion that actually had just expired. Corporate T-Mobile on the 611 number was VERY helpful and figured out how to fix the mistake. Their support is so great, all people here in the US. I'm going to keep the 5-STAR review even though I had to waste an hour of my life fixing their mistake... we all make mistakes, and it was an honest one.