I rented a Rug Doctor from this store last weekend. This was…read morethe nicest, cleanest, newest Rug Doctor I have ever rented, and I have been renting Rug Doctor's for years, usually from various Safeway locations. Hong was the customer service agent that assisted me. He was so professional, courteous, and helpful. The store was also very clean and well organized. Five stars all the way!

The white hair lady working in the color swatch area needs to be removed immediately. Management…read moreshould not put her customer facing. I came here knowing exactly what I want from the designer I'm working with. I gave her the color number and she verbally attacked my choice that I was left aghast. Here is verbatim "Why are you pick a color that's been out since 2018?" "No one is using that anymore. "In almost an accusing way. I felt personally attacked. When I said because I like it. I thought that would stop her but she continued to challenge me. "Don't you find it sad or depressing?" With her eyes still accusing me? "No it's for my bathroom and I like the color" I said again. The color was a greige color supposedly Benjamin Moores top selling color and designers choice as recent as in 2025 design articles as a nice neutral. I came here just with a simple swatch request and left feeling attacked when I didn't even ask her design opinions. I'll leave that to my designer. When I gathered my thoughts I went back ti her and said you really shouldn't work with customers. She said she's been here for 10 years! I've been here a few times. Thank goodness never ran into her in the past years. If BM wants to survive get rid of poor service. The front desk cashier guy was nice tho.

I would not go anywhere else for paint. If you search Benjamin Moore on Yelp, there's a lot of…read morelocations, but it's almost only a hardware store with a much smaller selection, and they'll often insist they can only make you a quart size sample. House of Color has a huge selection of Benjamin Moore, with corresponding paint 'chips'. I'm the kind of person who can spent 2 hours deciding on a white. There's always someone behind the counter to help you. I recommend taking the cards outside where there isn't artificial light. Every painter I have worked with recommended Benjamin Moore. So go. BTW, I went with Kendall Charcoal for exterior wall, dark enough to cover previous colors

Very helpful folks! They mixed my paint right there. The color came out great. Buy local!read more

Helpful service with color match, thanks! Annoying that I…read morehave to write 85 characters. Can't I just say good job? TF

Great customer service at convenient location! Friendly neighborhood business that caters to…read moreshoppers who are searching for the longest lasting paint in the industry. The staff here speaks Spanish and Cantonese as well and they always provide service with friendly smile. Often times, color matches can be done while customers wait. Customers can also order online at mycreativepaint.com, or benjaminmoore.com and have their orders ready for pickup as soon as they arrive. Order on Rundoo Delivery and have your paint delivered to your home or work within San Francisco, CA.

Thank you Brendan for helping me choose colors for the exterior of my house. Brendan took the time…read moreto give me product recommendations on which paint to use and what sheen each section of the house should be the house turned out great.

I came here for a quick last minute paint selection because I had accidentally chipped some paint…read morein my dorm room. The workers were so friendly and helped me get a sample of the paint, they give me multiple purchasing options, helped me with techniques on how to get the smoothest touch up look, and talked me through all the available the pricing options. Super helpful and very nice staff, definitely recommend if you need any help regarding paint and some hardware options!

I don't normally leave review but this store really screwed me. I told him that I have a house…read morenext to the ocean and needed extremely durable exterior paint for a project. Long story short, they recommend a paint that is completely inappropriate for my project and I have just spent a whole bunch on labor having people pay my house. Completely unbelievable. I tried to talk to someone at the store and they told me they had no idea why someone recommended the paint that they did. Very frustrating

i provide handyman service and work on lots of projects and Matt has been my go to guys for many…read moremany years. Dealing with creative has always been a great experience

Service was fantastic -- I walked in knowing very little about what products I needed to paint a…read moreroom and stain my backyard fence and walked out really feeling like I knew how to approach the projects. Francisco was really wonderful. And they carried everything to my car.

I have never shopped at sherwin williams before but unfortunately, it might be my last. Came here…read moreto pick up an online order. There were two employees. One who was helping a customer at the counter and the 2nd employee talking to the employee at the counter. No acknowledgement. Nothing for 5 minutes so far. I told the counter person I was here to pick up online orderand he said first come first serve lol. Interesting way to run a paint shop. Maybe they are all like this.

Easy location to find, there is a convenient parking lot (essential - this is a crowded area),…read moreenter store from parking lot. They match paint here! Doesn't matter what brand. great to go on weekend- only a few people in line. (It gets crowded on weekdays) check hours. lots of tools, tarps, painting essentials great service, helpful staff Contractors can get discounts and can also send their customers to shop & pick up what they want. For the project Very convenient!

I've always had great customer service at this Sherwin-Williams doing multiple house projects…read more They've been very accommodating and kind and friendly.

Date: Monday, July 8th, 2024 Time: around 2:30pm…read moreNote: placed a same day online order around 11:30am for pickup Duration Home Interior Acrylic Latex: *1 Gallon, Matte, SW7006 Extra White ($61.94 +$0.65 Eco Fee) *1 Gallon, Satin, SW9136 Lullaby ($63.34 +$0.65 Eco Fee) SW was having a fourth of July sale, so I decided to buy some paint. The hubby and I are redoing a bathroom and I read SW was one of the best paints out there. I was originally just gonna buy a gallon of the white and a sample of the gray blue looking lullaby later in the month, but due to the timing of the sale, a coupon, and a CC offer, I would have spent about the same amount of money, so why not just get a galloon of each. I ended up using a $10 coupon and got a $20 cash back offer, so my total was $106.64. Normally, each gallon is $88.49 per, so x2 that woulda been $176.98. Plus tax and eco fee, that's more than $190. Not a bad deal if I say so myself. Tho SW seems to offer a lot of deals and coupon codes, so I'd do a few searches before purchasing. This location is small, but seems to have all the main paint store offerings. Walls of color samples, panel stickers for purchase, etc. Tho when there 2+ people, it can feel really slow since there was only one person helping everyone out. And some customers take a while. I was only here to do a pickup order, but he was already helping someone out, so I told him I'd go look at the paint samples. When he was done, someone else tried to get in line, but luckily he remembered I was next and helped me. Not sure if they just staff one person at a time, but if not and there's someone in the back, maybe they can help with customers when there's more than two in the store. We had 4 people in the store and I was second on line. From arrival to leaving with paint, it took about 20 mins, which I think is waaay too long for an order placed online for pickup. Glad this store exists when I want to see paint samples in person, but I wish it was faster. REVIEW #3484

Went to the store to get paint color match once leaving with 1 gallon placed on passenger front…read moreseat half a block down the road smelt paint looked over and noticed paint spilling all down the can all over the seat. Good thing I had a seat cover. Return to store with damage seat, cover, and gallon of paint showed employee working at the time response was " oh look at that what happened to the lid? My response, you didn't set the lid down firmly or if not at all No sorry or apologizing Just a word of caution, check the cans