I dropped off some lady's tall boots for new heels and my winter coat whose zipper (full length of the coat) had gone bad. Boots and jacket work completed in just over a week. I would recommend them for both alterations or shoe and boot work. Ken T Plano / 2 23 2026 read more

$28 per pants hemmed, just fyi. First time here, Located Popular busy area Did a great job! ......... read more

Natalie at Atelier in Plano does wonderful work. I have taken slacks to be hemmed for years. She always does a great job, and quickly. A few years back, I took in a Christmas tartan sport coat I bought online several sizes larger because I wanted it and it was sold out in my size. I hoped Natalie could help me. She recut that jacket to fit me, perfectly, and had it ready for the Holidays. Five stars all day from me! read more

Natalie does amazing tailoring. I've brought her skirts, pants and dresses over many years and everything has always turned out perfect! I've had good luck with shoe repairs as well. read more

Not really recommend and overpriced for the services done. So my cats decided to chew on my boots. Both costing 170 bucks. So likely I want a repair. So for 60 dollars. To clean a pair and bare minimum repair. That's pretty steep. I told them I was unsatisfied and come back. Like no!? You overpriced me. For barely any repair really done. And left sticker glue!!! Like how classy to leave on my 80 dollar boots. If you value your shoes and money don't come here. What a waste of space and my time to go back. Rather warn the public than the audacity to go back. read more

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I have used their services several times for various alterations needs. The quality of their work has always been really good. And the pricing and completion time has been satisfactory. read more

Service here is amazing! She really listened to everything I said I needed in regard to alterations for my wedding dress and made it perfect for me! read more

Amazing customer service and highly professional. I needed my reception dress hemmed last minute and they were able to do it for me with in a day. I am forever grateful. I will be bring other clothes and dress to have tailored as soon as possible. Thank you again for everything! read more

The shoe repair is well done, and her prices are high, the work is impeccable. However, when you come in and sit down, and wait, as she is wrapping up another customer, I would recommend to stand up, or just wait at the counter. Instead of asking who is next, she will wait on another customer who walks in. read more

Natalie is a magician with her tailoring skills. I didn't even know it was possible to look this good. She answered all of my questions and though she is very busy, she made me feel like I was one in a million. Absolutely the most talented garment artist I have ever met. More than worth every penny and the drive. read more

I took a bridesmaid dress to her and she did an amazing job getting it to fit properly. She thinks outside the box and knows her stuff. She's not cheap, but I like a woman who knows her worth. Excellent quality. read more

Quality was good. However, timing was a bit slow and pricing was overpriced - $28 for a simple hem on men's pants.

Natalie fixed my garnet perfectly in the time frame needed. Would highly recommend her. Dena Snider read more

Pricey, pricey, pricey....I must say my dress was impeccable but the cost was crazy expensive. To hem one dress cost me $96. I used this location due to a time constraint, but never again. My seamstress altered 5 items for me and it was only $60. Meanwhile this location tailored one item for almost $100 bucks. All and all if you have money to give away go here excellent work but too expensive. read more

I had a very good experience having some dress slacks altered at Atelier. They were accommodating and completed my order on time as promised. Their prices are reasonable and the workmanship is very good. read more

Excellent service! When my husband's jeans developed a hole in the crotch, she was able to fix them up good as new. I recently had a dress hemmed and it came out perfect! Natalie is such a treasure to have in the neighborhood. read more

Natalia is a friggin genius. She took on a special commissioned custom project for my girlfriend's birthday. (I reached out randomly on Yelp, and she replied the same day.) I couldn't find anyone else to take this on, and she knocked it out of the park. It was extremely affordable, and she made sure to finish in time for the birthday! Big props to Natalia. Thanks for coming through for me! read more

I just recently had an amazing experience with Natalie and her skills with tailoring. I needed a suit altered for a wedding as fast as possible. I dropped off the suit I had recently purchased and my dress shoes to be polished off a Monday evening and was able to pick it up Wednesday afternoon. Usually it's a week turn around time for tailors but she got it back so quickly for me and she didn't even charge me a rush fee! She knew I needed the suit back quick and she didn't take advantage of the situation. It's something I really appreciate and she did a great job with altering the suit. I appreciate her professionalism and will be back for sure when need other things altered. Natalie thank you again. read more

Their tailoring is so on point. Go see her she thinks outside the box. She fixed my husbands leather jacket when everyone else told me no we don't want to touch it. read more

Special order - leather motorcycle glove needs new velcro at the wrist and a reinforced thumb for upcoming trip. Artisans! - Thank you! - Tom read more

I needed a pair of shorts hemmed and this was the place to come! They turned out perfectly and completed ahead of schedule! Amazing customer service as well! Would definitely recommend! read more

I just took all of my work uniforms to be tailored. She was fantastic, very quick turn around time. I even needed 1 item rushed to be completed in 3 days. read more

A solid business and my alterations came back exactly how I expected. Natalie is warm and very personable. I trust her with my high end clothing and will definitely come back. Pricing is a tad bit pricey but the quality of work is worth it. read more

Very unprofessional business practices. Not good customer service and the services provided were very poorly done. Not satisfied at all with anything done here. read more

They did a fantastic job in a short time frame. I will be returning here. The item I had tailored was an evening black satin gown.

*sigh* I'm going to chalk this up to a partial Yelp fail (I got excited over Jennifer C.'s review) and a partial mistake on my part to stray from my normal shoe repair place. I'm not particularly unhappy with the craftsmanship as I am the customer relations & price that I paid. Again, should have gone with my judgment, but live & learn. I didn't need any tailoring done, but some of my heel caps needed to be replaced. I'm rough on my poor shoes and if I replaced every pair for each heel piece I busted, I'd be a very poor woman indeed. Not to mention wasteful to boot. Get it - "to boot" ... I slay me. I dropped off several pairs of my work shoes on weekend and asked that the heel caps be replaced. I asked if they had rubber heel caps & was told 'yes' so that is what I asked to be used. They offered to have everything done in 5 days, but I wasn't able to come in until the next weekend, so we pushed it out a bit. The lady I talked to was very abrupt, which kinda caught me off guard. She also didn't really quote me a price, though she kinda sorta said something about $12 to replace heel caps. Per shoe? Per pair? Shine included? Shame on me for not asking and clarifying. A week later, I came back to fetch my shoes and had the same sort of icy treatment. Again, never rude or unprofessional, but never friendly or interested in retaining my business. Maybe I misunderstood the earlier confersation, but I ended up with plastic heel caps on all my shoes. When I asked about the rubber heel option, I got a very blank stare. Alrighty then... hopefully I don't bust thru them as quickly as the last time. Lastly, this place was more expensive than my other place. For some heel replacements and two shoe shines, I was out a solid $60. My rubber heel replacements at another establishment cost about $4-5 less per pair of shoes than this place. Again, I should have clarified price and whatnot instead of blindly throwing in my items. My fault, for sure. * Note to self: learn to shine shoes at home. Charge friends to do the same. Make tons of money. Take over world. * This place definitely have good workmanship, but I'm afraid that, for the price and service, I'll be treking back to uptown from now on. read more

I love this place! I had a dress altered here for a wedding a couple months back. They hemmed it and brought up the v neck (and back) and it only took like a week or less - and it didn't break the bank either. Last week (Friday!) I realized I needed a pair of shoes fixed and a slit made less obscene on a dress and I needed it before I left town today (as in 5 days later) I stopped in here and asked if they could have it done in time and of course they can! YAY! Live Savers! So last night I'm across the street at like 545 pm and I thought - I might as well check and SEE if my stuff is done early so I can avoid an additional stop tomorrow - no harm in trying, right? It was done. And it only cost me $20. This is officially my default tailor and shoe repair place from now on. read more

After being frustrated with many previous experiences at other clothing tailors, I've found THE shop. "Atelier by Natalie" is by far the most professional workmanship I've seen. Not only did she adjust the hem of the dress I needed shortened, but she suggested some other slight adjustments that really fitted the dress nicely! The quality and attention to detail really showed! The price is a bit higher than other local tailors, but you're paying for the professional service and attention to detail that you just won't get anywhere else. It is well worth the investment. read more

Recently I had to have a dress altered for a wedding that I was in so I started doing research online for an alterations place. I happened to look on Yelp and saw Atelier. So I read the reviews and made my decision to come here. it was close to my house and figured if others had horrible experiences elsewhere but loved this place then I had to get my dress altered here. The lady was very helpful and took her time with me to make sure that I would be very satisfied with my dress once finished. It took about 2 weeks for the alterations but I had time so that was not a big deal. You definitely are paying for professional service and great work. I would definitely bring other clothes that need alterations to this place. Every chance I get, I recommend Atelier to everyone. read more

Let's be honest, a good tailor is hard to find. So, when you come across someone who knows their stuff and does a great job, hold on to 'em. Hands down, Atelier fits that description. Out of convenience more than anything, I had been using a tailor in my neighborhood for years. I was never completely satisfied with his work. So, this time, when I needed some alterations done, I did a little research. I discovered Atelier Tailor & Shoe Repair through Yelp and saw all these rave reviews. I figured it was worth my while to see if all the hype was true. Spoiler alert. It is. To echo all the other reviews, Natalia is friendly and professional. She offers reasonable prices (comparable to my old neighborhood tailor) and, most importantly, she does quality work. I had a handful of designer jeans that needed some alterations - including a couple of my favorite pairs that I thought may have seen their better days. Thanks to Natalia, the denim I love wearing will live on a little longer. I'll definitely be going back and highly recommend Atelier Tailor & Shoe Repair to anyone seeking a quality tailor. read more

For me alterations is rather obscure business I want to know nothing about. But my line of business makes me wear suites once in a while and those things must fit. New or old things need adjustments I always get it done at Atelier with no problems and rather quickly. Having used them more than a dozen of times in last couple of years I can't think of any other place I want to take my business! read more

I had 3 tops with minor alterations and palazzo pants that required a bit more. Total was $80, which was worth it because the sewing quality was top freakin' notch. I can't even tell she had been there. She also made some worthwhile suggestions for how to repair the pants. Customer service was okay. Family owned shops can get kind of weird sometimes. I was told the repairs would be done by Saturday. Saturday rolled around... and no phone call. I was obviously in no hurry to get my clothing back, so I called on Monday and some awkward kid answered the phone and was finally able to tell me my clothes were ready for pick-up. I use tailors sparingly, so I'd come here again. read more

Let me start off by saying the quality of the work here is probably the best I've had at any tailor, so don't think my 3-star review reflects dis-satisfaction with the work they do. I will still go here for very important work on expensive suits, etc. I really want to give Atelier a higher rating, but they are just not price competitive compared to other tailors in the area (with routine jobs like taking shirts in or darting). I know you get what you pay for, but they are double the cost of some of the larger high volume shops, and on the high end in general. I know some mentioned the customer service was lacking, but I always felt treated well here. Workmanship: 5 stars Price: 2 stars read more

I can't say enough good things! Everything is always done perfectly. Highly recommended. I would drive an hour plus to come here over another tailor! read more

Been coming here for years, definitely an Old World quality and workmanship. I've brought pieces to them no one else would touch. Excellent tailor by all means. read more

Atelier tailor is the greatest tailor i've ever been to. I rarely leave yelp reviews but everyone needs to know how personal and incredible the service is. The owner is so kind and she always does such an amazing job with anything I give her. No tailor in dallas/ plano are worth it, but Atelier is more than worth it. If you have any clothing or shoe repair needs, PLEASE go to Atelier. They will fix you up better than any other place in the area! read more

As a result of this review the business contacted me and has compensated me for a portion of the amount that myself and my two bridesmaids spent. I have upgraded my rating to three stars since they have reimbursed us for our troubles. read more

This is the best tailor I have ever found. Natalie is so nice! I took a bridesmaid dress that needed taken in, and it fits perfectly now. Additionally, I have a favorite purse with a broken strap that they are fixing. It is close to home and excellent service/quality of work. I will take everything there from now on! read more

She really is an amazing tailor! I drive over 30 minutes to see her. Her work and customer service is phenomenal. She helped me on the spot when I had a tear in my dress that I was wearing since I didn't have another solution. She's fixed other of my favorite clothes so well you can't even see where it used to have a tear or a hole. Thank you!!! read more

I had a bridesmaid dress hemmed here and very simple straps shortened. The dress was $150 (regular price) and the alterations cost $90. I've never had to get a dress hemmed before and the price was outrageous. The work looked fine. I felt taken advantage of at this shop. My friends went and picked up their dresses from this place after I told them how much I was charged. They found places for $30. My mistake for not looking around and asking prices first. I'll take the blame on that part. If I would have read the Yelp reviews then I would have read this place is very expensive. read more