Our dog Max was very sick, and we thought dying. Our Vet could not see him because they were…read morebooked solid. We took our big, beautiful German Shephard in to see if he could be saved. They were super compassionate, knowledgeable, and gave us all of our options. Even though it was his end of life, you could not ask for a more caring and compassionate team. Every employee we encountered helped us with what I would call loving kindness. You really can't ask for more than that.

A lot of goofing around while my dog with a fracture sat waiting for pain medication. I have been…read morehere for an hour.

I have no idea why this emergency vet has less than 4 stars! We've been taking our various animals…read moreto Airport for many years. They don't have ridiculous wait times like Noah's and they don't rake you over the coals like the place in BG by expo bowl. They have always been conscious of my budget and started conservatively with the treatment at my request without any issues. Most places will come in with a huge treatment plan when 90% of the stuff isn't even necessary. Airport has also euthanized three of our animals and they were extremely compassionate about it and let us sit in the room saying our goodbyes for as long as we needed to, even with people outside waiting to get a room. We live 25-30 mins away but it's worth the drive!!

I can't thank Airport Emergency Vet Hospital enough for saving my little Kali's life. From the…read moremoment we arrived, the entire staff was incredibly kind, compassionate, and informative. They kept me updated every step of the way and treated my baby girl with so much love and care. During such a scary time, they made me feel supported and reassured. I will always be grateful for everything they did for us. I highly recommend them to anyone who needs emergency veterinary care.

Very nice vet hospital on the Eastside. Very clean and the staff was friendly. We did end up…read morewaiting a long time for each step of the process but since it was Saturday and it is an emergency hospital, they take care of the pets based on how critical they are. All of the doctors have been super professional and very helpful and friendly. We called last night just to check in and the tech gave us a full report that helped us sleep better. This morning we got a call from her doctor who took all the time necessary to talk us through everything we needed to know, the process moving forward. And answer our questions. It seems as if they are taking care of her well and it isn't cheap but what hospital is, but we aren't left with a ton of questions except those that we just have to wait for the medicine to work.

I brought my dog in Sunday evening for an emergency to have her looked at. I paid $185 for her to…read morebe looked at and then another $650 for X-Rays and Bloodwork. After 6.5 hours, I finally left with a "we are not sure" diagnosis and medication to take for a few weeks. Two days later my dog seemed to be declining and was reacting poorly to the medication. I was placed in a room for NINE hours! At check out, $1250 later they asked that I sign a liability waiver which I asked for the vet to explain and I was informed that she wasn't an available because she was at the end of her shift and went home. Staff did not check on me once without me pressing the call light and indicating that I needed something. It was never offered that I could leave and return later. So for NINE hours I sat there. I understand they have critical patients but clearly they are dangerously understaffed because a NINE hour wait in a room with NO communication is beyond unacceptable!

Great experience. I had to have an emergency hospitalization for my cat and the nurses/doctors were…read morevery attentive, caring, and they were successful at helping save my Kitty!

I wanted to love VEG. I called ahead to let them know our newly adopted rescue dog is anxious at…read morethe vet. We were warmly greeted and shown into a private room, which I appreciated. Unfortunately, once we met with the clinical staff, the interaction did not go well for our dog. Their approach seemed to increase his anxiety rather than help settle him, and the situation escalated to the point that I decided to leave without having him seen. I called another practice right away, explained that our dog is fearful at the vet and that we had just had a very difficult experience elsewhere, and they still agreed to see him. The difference in handling was significant. They spoke kindly to him throughout, got down on his level, used petting and treats to help distract and settle him, and had two team members participate in the exam. His anxiety diminished significantly, and he was able to receive treatment. Vet anxiety is a new experience for us, even as 30+ year pet owners. I'm sharing this because VEG has a good reputation and we have received good care with another pet. But owners of anxious or fearful dogs (or pets in pain who may not be acting like themselves) should ask detailed questions in advance about handling approach and comfort working with behaviorally challenging patients.

The staff was super friendly and treated my sweet boy (feline) so well. They really went all in on…read moretrying to find out what his issue was. After every test, with no answers; they did not give up. They started trying to narrow down the issue and did not give up. He had a small stay of about 5 days in total, and the staff constantly updated me throughout his stay. His illness really seemed to be a death sentence, but after trying a medicine they don't typically use, he began improving so quickly. We were so thrilled when we finally got good news of progress for our boy. He is doing just perfect now and is back to his loving self. I cannot thank this hospital enough for their dedication to their job, and to their patients. Throughout the days there, we saw many people treated so well. If you ever have an emergency I highly recommend them. They treat your animal like they are their own. I truly felt so supported and like our boy was in the best hands possible.

Jefferson Animal Hospital Outer Loop, My dog Frankie was having breathing problems and died while…read morethey tried to get a chest X-ray. We didn't get to say good bye vets should be able to tell when they are passing wish I was with him when he passed.They say he had enlarged heart 700.00 to bring my deceased boy home. I would not recommend this hospital.

There's nothing worse than having a sick pup. Well, actually, there is. A sick pup in the middle…read moreof the night. Blue Pearl is an emergency animal hospital that's open 24/7/365. There's a staff of several vet assistant, one or two veterinarians and office staff. It's advised to call ahead to let them know you're coming. Depending on the severity of your pets illness (I must acknowledge they treat cats, too), you can wait anywhere from 30 minutes to 4 hours before being seen. Seriously sick animals get priority status. The waiting area is clean and comfortable. There's complementary water and coffee along with a reasonably priced vending machine with various snacks. They even offer phone chargers n case you forgot to bring one. Pricing is on the high side. But what wouldn't we pay when our pet is ill? Our little guy isn't out of the woods yet, but we're comforted in knowing he's getting the best care possible. If he comes home feeling better, I'll bump BluePearl to 10 stars.

My precious babygirl, Princess Leia, was discarded by the doctors and techs on staff. Which led to…read moreher tragic death. I told the vet tech and doctor that my dog was poisoned but they claimed gastrointestinal. I explained researching the medicine and it killing ither dogs and cata. My dog was in shock and poisoned. For three hours, I thought she was receiving life-saving treatment. The doctor left to grab a paper then never came back and sent in the vet tech. Then the vet tech mentioned there was a real emergency that she had to use my payment paper for. My dogs poisoning wasn't taken seriously and so we left. Only to rush back as she was dying hours later. Had staff taken me seriously, my baby girl would still be alive. The morning staff at 4am were wonderful and wish they would have been the staff available when we drove an hour the first time that day before. I called the toxicology hotline to open a case and speed up her emergency treatment. The hotline was pointless and refused to believe a Flea + Tick medicine went to her bloodstream. I explained how every symptom from Flea + Tick poisoning (that my other dog had also experienced) was happening, they didn't take me serious and kept trying to find another reason for her seizures, tremors, vomiting, swollen organs, diarrhea, etc. My vet sent me to Blue Pearl saying they would treat her for being poisoned and in shock. This was not the case. We were there three hours before they apparently got ahold of the hotline. Which, why would you wait when a dog is dying? The hotline, once again, as I told them, didn't recommended anything for poisoning. They kept saying my dog was an old girl, as if ther way she was acting was due to her age. She was extremely healthy and agile prior to thirty minutes before receiving the Flea + Tick medicine. Please, if you go to BP, advocate for your animal and if its over toxicology, request immediate treatment or your dig could die waiting for the hotline they require to give unhelpful advice.

From start to finish, every single person I came into contact with at this practice was amazing…read more The secretary was so calm and reassuring on the phone and the doctors were thorough, kind, and efficient. I'm so grateful and pleased to know my dogs taken care of in the middle of the night 24/7/365. Thank you ALL.

If you have any other option other than to take your pet to MedVet save yourself the heartache and…read morego somewhere else. We took my dog in after he was in a fight. He had a large, deep, bleeding gash on his back. After waiting for more than an hour to be "triaged" we complained that our dog was actively bleeding and no one had been by. They came quickly after that and said they would keep him for the night and he would be ready by 6am. Fast forward to 7am I still had not heard from them so I called and he had not even been treated yet. In fact, he was not ready to be picked up until 2:00. It took them 17 hours to stitch up his gash. I get that emergency medicine is unpredictable and they were probably busy with emergencies much worse than mine. However 17 hours and $1300 later I finally have my dog back and NEVER ONCE TALKED TO A DOCTOR. Only techs and front desk people. Unacceptable. I could have driven to Chicago and back and it would have taken less time and I'm sure I would have had better communication. There is really no excuse or explanation that warrants the lack of communication and the complete absence of communication from the doctor. Do better for your patients and the people who are worried about them.

After spending 7.5 hours at a different ER vet with zero success, coming here was an absolute…read morebreath of fresh air. I have a reactive pit bull, which can make vet visits incredibly stressful, but the team here was so accommodating. I know some clinics can be standoffish about owners assisting during medication or sedation, but this team was completely the opposite. They were incredibly open to my ideas on how to best handle my dog, and I felt completely heard and respected throughout the entire process. We never felt rushed, and we were cared for by the absolute kindest group of women. I would 1000% bring my pittie back here just based on how deeply caring everyone was. A massive thank you to Dr. Peebles, Ashley, and the rest of the overnight crew for turning a stressful day into a night where we feel like we can finally breathe!

My 1 year old cat was not doing well at all. It's suspected she got into something because of such…read morea sudden drastic change. This was the only emergency vet near me that was open and she had to stay a couple days to receive treatment. The staff were super nice. She came back home her happy healthy normal self and I couldn't have been more relieved! It was pricy as most vets are but she did receive good care!! 4 stars bc it's expensive and we did have to wait a little but no complaints of her care at all !!

I have been here twice, both emergency situations. My previous dog needed to be euthanized (during…read morea major snow and ice storm) due to increasing inoperable health issues and old age. I was met with compassion and I could feel the love from the staff, even though they did not know my baby. It helped immensely during the worst day of my life. I sent my boyfriend in to pick up his ashes a week later and the nurse hugged him while he cried, and shed her own tears with him. It was so beyond sweet. Flash forward to today, I had to rush my new dog in for incessant coughing fits. I was worried he couldn't breathe. Admittedly, I have a tendency to over react to things after losing my last dog. I once again was show compassion and my dog and I both felt taken care of, seen, and listened to. Thank you for everything you all do. I know working in emergency veterinary care has to be one of the most difficult jobs in the world. My boys and I are eternally grateful for all of you.

Review of VCA Advanced Veterinary Center - 7712 Crosspoint Commons, Fishers, IN 46038…read more I had a very disappointing experience at VCA Advanced Veterinary Center in Fishers. While I understand that veterinary environments can be busy and stressful, professionalism and compassion should never be optional -- especially in an emergency care setting. One of the staff members, Danielle, spoke to me in a way that felt dismissive and condescending. When you're already worried about your pet, the last thing you need is to feel talked down to. Communication matters, and tone matters even more when clients are under stress. What was even more frustrating was the sense that administrative or social corrections seemed to take priority over actually helping patients get seen. Instead of focusing on the urgency of care, there appeared to be more concern about correcting people in conversation. In an advanced veterinary center, the primary focus should always be on patient care and compassion. Additionally, the overall atmosphere felt uncomfortable. Some staff members appeared disrespectful not only toward clients but also toward their own coworkers. It did not feel like a supportive or team-oriented environment. When employees seem disengaged or dismissive, it reflects poorly on the entire organization. I truly hope management takes feedback seriously and works on improving communication, professionalism, and overall workplace culture. Pet owners bring their animals here during vulnerable moments -- they deserve empathy, urgency, and respect.