After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.

Good work, unfortunately the price isn't fair or even valid. They charge for work and after for…read morematerial. I would have been ok if when they showed up with materials I had a receipt. They showed me a receipt then and on the last day another receipt from material bought that day for more than then first day. This is at least sketchy. Again the work was good just left a bad experience.

Great prices and excellent quality work. Very affordable, and they treat you with a lot of respect…read more Diva Construction is definitely the company to go with. They truly care about customer satisfaction and building strong relationships, not just making money. They're honest, upfront, and always point things out before doing any work. They go out of their way to help and make sure everything is done right. Highly recommend them if you're looking for reliable and trustworthy service in Agawam.

Despite having a small fire, our house was in need of thousands in mitigation repair and rebuild. I…read morecalled multiple companies and had a few of them to my house. As soon as Victor walked through the house with me my mind was made. Over the course of days, Victor's cleaning crew lead by Joe went from top to bottom in my house and cleaned it better than new. John, the general contractor, has been in touch with me and keeping me updated on the process of the restoration "negotiation" with my adjuster. Every step of the way, from my initial phone call with Laurie until now, they have been nothing but outstanding. Any questions or concerns that I have had they have been right there to answer and have helped guide me and give me peace of mind.

They were absolutely terrific! I could not have had a better company to help me through my…read moresituation at my house. They made the process less stressful. Thanks again for all your help and work. Ellen S.

We discovered an active water leak in our basement following a lengthy period of rain and snow…read more After our initial panic subsided, we found Restoration1 online and called. Steve Flowers (Restoration1 proprietor in the Hartford, Connecticut area) responded immediately, marshaling human capital and equipment to halt any further damage to our furnishings and to promptly eliminate residual moisture. Steve stopped by our home every day to ensure that remediation was underway, as planned. His physical presence, experience, and engagement conveyed the reassurance we needed during this stressful event. I don't know how we could have gotten through this without Restoration1.

Absolutely the best. Steve was very professional in all aspects of the clean-up and easy to work…read morewith. I would highly recommend Restoration 1 of Hartford Country for any restoration needs. A++++++++.

This company was reccomend by the adjuster we hired for our claim. Dave and his crew did an…read moreexcellent job in our basement. We had about 2 inches of water. They cleared everything out, removed sheetrock and disinfected the entire area. They left air blowers for 3 days. On the 2nd day gentleman named Chris came to disinfect/spray again and rearranged the blowers. He was very nice and looked over the area thoroughly. He showed sympathy for our situation and was very sociable. In a time of crisis like this, when water needs to be removed immediately, I was so pleased with this company. They did an awesome job for an affordable price which left us with funds to rebuild. I will definitely reccomend them!!

Great company to use when you want the job done right Dave…read moreand his crew are very professional and will be definitely using them again on future projects

I was able to make an appointment online and they had so many available times which allowed me to…read moreget someone to come out just a few hours from when I noticed the clogged pipe. They have short 2 hour windows for appointments which is great that I didn't have a 4+ hour window of time I needed to wait for them to come. The gentlemen, Mike and Andre, that cleaned a clogged pipe we had with a giant snake, were really pleasant, kept everything clean and kept me informed about what their doing and what their recommendations were. Once they finished the work, I had another gentlemen come, Justin, who was an inspector and checked that the pipes we have are still good and there aren't any additional issues I should worry about. He too was really kind and allowed me to view exactly what he was seeing and walked me through the process. It was also nice that none of them tried to upsell me on additonal services or add ons. This inspector service was recommended to me and was free of charge. The snake drain cleaning was their most basic service for what I needed and was $700. I didn't do much shopping around so I don't know how their rate compares to others. Overall, I had a really good experience with them and would recommend it especially if you have urgent plumbing needs.

Franklin was wonderful. very honest and willing to show me exactly what was going on and what was…read moreneeded go fix the problem.

This company is outstanding…read more We had a large amount of water in our basement, due to a recent heavy snow and a failing sump pump. I called Roto Rooter and told them of the problem. A person was there within the hour to see the situation. The next day, we got our new sump pump, and the cleanup crew started. The crew did a magnificent job. The water was gone and the basement dried out by their equipment. Moreover, they carted away all the destroyed items a few days later. Best of all, Roto Rooter filed the insurance claim, and I was freed of having to do the negotiating and paperwork. Some reviews say their service is pricey. I don't know who else would have done such a great and thorough job for less. This was a blessing.

The plumber from Roto-Rooter Plumbing & Water Cleanup was polite and professional, but the pricing…read morefelt a bit high for the amount of work that was done. The service itself was okay, they fixed the issue, but it seemed a little rushed, and I had to tidy up some water that was left behind after the job. I did appreciate that they came the same day I called and explained what was going on with the pipes clearly. The repair held up fine, and everything's working now. It just didn't quite feel like the level of care I was expecting for the cost.